RIO Remote I/O System User Guide
Page 19

Windows NT troubleshooting ....................................................................... 300

General fault finding under Windows NT..................................................301
Machine fails to boot ........................ .......................................................... ...301
NT operating system fails whil e loading ........... ............................................. 302
RIO driver or another driver fails to boot .......................................................302
COM ports are not accessible ..................................... .................................. 303
RIO NT driver is operating satisfactorily but then fails ..................................303
Error Messages.........................................................................................305
Messages which are common: ............................................. ......................... 306
Messages which are infrequent: ....................................................................307
Messages which you should rarely see: ........................................................308
Clashing memory address ... .......................................................... ................3 09
Clashing Interrupts .................................. ...................................................... 310
System Information ...................... ......................................................... ........311
Testing RIO host cards with the Hardware Diagnostics program..............312
How to run a test using RIO Hardware Diagnos tics ...................... ................ 313
Test options guide ....................................... .................................................. 315
Additional options ..........................................................................................317
APPENDIX D CONTACTING PERLE 318

Making a technical Support Query .............................. ................................319

Who to contact..........................................................................................319
Information needed when making a query................................................320
Making a support query via the Perle web page.......................................321

Repair procedure ............................................................................................ 322

Feedback about this manual ........................................................................ 322

Contacting Perle technical support ........................................................ .....323

INDEX ................................................................................... 324