Logging, Tracing | Polycom 14117800 guide

174System Management

10.1.7.1 Logging

1Under the Administration menu, click Diagnostics.

Figure 108 Adm. Page: Administration/Diagnostics/Logging page

2Select which information you want to log.

•TCP: Logs generated upon TCP connection setups in the H.225/H.245 protocol

•PPP: All PPP connections

•DECT Master: Logs generated by the master software in the KWS600v3

•DECT Radio: Logs generated by the radio software in the KWS600v3

•H.323 Registrations: Logs generated upon RAS registration

•SIP Registrations: Logs generated upon SIP user registration

•Config Changes: Logs generated upon configuration changes in the KWS600v3

3Click OK.

4Click Syslog to view the logs.

10.1.7.2 Tracing

In this page you can define what information to trace. This information is useful when troubleshooting and when contacting service representatives.

14117800, Ed.2.6

Image 174

Polycom 14117800 manual Logging, Tracing, Under the Administration menu, click Diagnostics

Contents

Part No , Ed.2.6 April 16 Proprietary and Confidential Contents Installing the Kirk Repeater Kirk Handset Registration and Subscription 145 Chapter Configuration/General/Update 189 Configuration of an NTP Server / Client 197 14117800, Ed.2.6 Figures Adm. Page Configuration/ETH0/IP Configuration Tool Alt Master tab Adm. Page Administration/Download/Config Contents Tables 14117800, Ed.2.6 Preface Before You Begin Where is it? What is it about? When to use it? Chapter Overview Related Documentation Acronyms Ipei Preface 14117800, Ed.2.6 Introduction This section provides information about Components of the Kirk Wireless Server 600v3 Solution Kirk Wireless Server Wireless Bands Kirk Repeater Kirk Handset Auto Login and Handover Kirk Maintenance SoftwareKirk SIO Application Interface Requirements for the Kirk Wireless Server 600v3 Solution Kirk Wireless Server Environmental Requirements Introduction Electrical Requirements Kirk Repeater Environmental Requirements Kirk Handsets Environmental Requirements Software Requirements Deploying Kirk Wireless Server Recommendations for KWS600v3/KIRK Repeater Placement Deployment of a Kirk Wireless Server 600v3 Multi-CellSync over Air Examples of Synchronization Chains Synchronization Chain With One Sync Master Primary Sync Ways Synchronization Chain With Alternative Sync Ways Synchronization Chain with Alternative Sync Ways Synchronization Chain Layout with Alternative Sync Ways Synchronization Chain With and Without Alternative Sync Ways Synchronization Chain With Repeaters Deploying Kirk Wireless Server 14117800, Ed.2.6 Unpacking Installing the Kirk Wireless ServerDescription of Kirk Wireless Server Inspect for Damage Kirk Wireless Server 600v3 Types and Part Numbers Variants of Kirk Wireless Server Part NumberKirk Wireless Server 600v3 Appearance and Components LED that indicates whether or not the unit is functioning KWS600v3 faceplate includes the following see figure below Kirk Wireless Server 600v3 LED Indicators Front Cover LED Indicator Meaning Kirk Wireless Server 600v3 Reset Button Resetting the Kirk Wireless Server 600v3 HardwareFaceplate Installing the Kirk Wireless Server Press button Action Kirk Wireless Server 600v3 Indoor Wall Mounting Connect the wire into the RJ45 plug on the KWS600v3 Recording the Installation Information Installing the Kirk Repeater Kirk Repeater DescriptionKirk Repeater provides RF Channels to Kirk Handsets Kirk Repeater Types and Part Numbers Kirk Repeater Business 1.8 GHz, 4 channels Kirk Repeater LED Indicators Installing the Kirk RepeaterKirk Repeater Appearance and Components Installing the Kirk Repeater 3Repeater and External Antenna Installed on the Wall Power Options Checking IndicatorsPowering the Kirk Repeater Content of the Kirk Programming Kit Repeater Set up of the Hardware for Repeater Programming Programming the Kirk Repeater with the ServiceTool Base Station Repeater Installing the Kirk Repeater Installing the Kirk Repeater Installing the Kirk Repeater Installing the Kirk Repeater Installing the Kirk Repeater Installing the Kirk Repeater Numbering of repeaters in a repeater jump configuration Use of Kirk Repeater With External Antenna Synchronization WaysRadio Link Preparing Kirk Handset for Use Kirk Handset Description Kirk Charger Types and Part Numbers Kirk Handset TypesVariants of Kirk Handsets Variants of Kirk Chargers Installing Battery Variants of Power SuppliesPower Supply Types and Part Numbers Installing Battery on Kirk 4020/KIRK 4040/KIRK 4080 Handsets Installing Battery on Kirk 3040 Handsets Installing Battery on Kirk 5020 / 5040 Handsets Remove Back Cover from Handset with Screw Fastener Using the Charger Charging Kirk Handsets Single Charger for 4080 Handset Place the handset in the charger Retrieving the Serial Number of the Kirk Handset Kirk 5020 / 5040 Handsets Retrieving Serial Number on Kirk 3040 Handsets Retrieving Serial Number on Kirk 5020 / 5040 Handsets Preparing Kirk Handset for Use 14117800, Ed.2.6 Power over Ethernet Configuring Kirk Wireless ServerPowering up the Kirk Wireless Server KWS600v3 supports Power over Ethernet, PoE 802.3af Connecting a Computer to the Kirk Wireless Server Local Power SupplyChecking Indicators Accessing the Web Based Administration How to Change Internet Protocol Properties using Windows XP Local Area Connection Properties dialog box Installing the Kirk Configuration Tool Accessing the Kirk Configuration ToolHow to Access the Administration Starting the Kirk Configuration Tool Configuring Single-Cell Solution through Administration Configuration Tool startup window Entering a System User Name and Password Wireless Server 600v3 Single-cell installation Adm. Page Enter Network Password dialog box Assigning a Specific IP Address Adm. Page Configuration/ETH0/IP Configuring Ethernet Link Adm. Page Configuration/ETH0/Link Enbloc Dialing check box Configuring Dect SystemFrom the Tones list, select a ring tone Local R-Key/Display Handling check box Configuring Dect Master Adm. Page Configuration/DECT/Master Configuring Dect Radio Configuring TOS Type of Service PrioritiesGK-Id field 0xb8 Configuring Multi-Cell Solution through AdministrationUnder the Configuration menu, click IP 0x68 Configuring the IP Master Primary Kirk Wireless Server Wireless Server 600v3 Multi-cell installation Entering a System User Name and Password Primary Assigning a Specific IP Address Primary Adm. Page Configuration/ETH0/DHCP Click either Reset Immediately or Idle Reset Obtaining a Multi-Cell License Primary Configuring Ethernet Link Primary User fields, type the user names Configuring Dect System Primary 0x7f up to1280xff up to Configuring Dect Master Primary Configuring Dect Radio Primary Configuring TOS Type of Service Priorities Primary Configuring Sync Master Assigning a Specific IP Address Sync Master Adm. Page Configuration/ETH0/DHCP Configuring Ldap Replicator Sync Master Adm. Page Configuration/LDAP/Replicator Configuring Dect Master Sync Master Configuring Dect Radio Sync Master Configuring the Alternative Master Kirk Wireless Server Entering a System User Name and Password Standby Assigning a Specific IP Address Standby Adm. Page Configuration/ETH0/DHCP Configuring Ethernet Link Standby Configuring Dect Master Standby Configuring Dect Radio Standby Configuring the Secondary Kirk Wireless ServerSelect the Disable check box to disable the radio Click OK WS600v3 Multi-cell installation primary and secondaries Entering a System User Name and Password Secondary Assigning a Specific IP Address Secondary Configuring Ethernet Link Secondary Setting Ldap Replicators Secondary Configuring Dect Master Secondary Configuring Dect System Secondary Configuring Dect Radio Secondary Configuring Secondary KWS600v3 Using a Back-Up File Configuring Standalone Ldap Server Setting Ldap Mode Ldap Server Configuring Dect Master Ldap Server Select the Disable check box to disable the radio Configuring Alternative Ldap Server Setting Ldap Mode Alt. Ldap Server Setting Ldap Replicator Alt. Ldap Server Adm. Page Configuration/LDAP/Replicator Configuration Tool Master tab IP Address area Deselect the Dhcp check box Configuring Kirk Wireless Server Gatekeeper area From the Mode list, select Active Configuring the Master Primary Kirk Wireless Server Master tab you configure the Master Primary KWS600v3 Configuration Tool Master tab Configuring Kirk Wireless Server Configuring the Alternative Master Kirk Wireless Server Configuration Tool Alt Master tab Configuring Kirk Wireless Server 600v3 Configuring Ldap Server Ldap Server tab you configure the Ldap Server Configuration Tool Ldap Server tab Configuring Alternative Ldap Server Configuration Tool Alt Ldap Server tab Configuration Tool Sync Master tab Configuring the Secondary Kirk Wireless Server WS600v3 Multi-cell installation primary and secondaries Secondaries tab you configure the Secondary KWS600v3 IP Address Range area IP Settings Shared area Configuration Tool Secondary Settings dialog box Saving Configurations Uploading Configuration FilesSelect files to upload dialog box appears Configuration Tool Select files to upload dialog box Configuration Tool Upload dialog box Opening Configuration Files Select configuration text files to open dialog box appears Registering Handsets Using Skinny Protocol Kirk Handset Registration and SubscriptionRegistering Kirk Handsets Adm. Page Administration/DECT/Users Click New An Edit User dialog box appears Registering Handsets Using H.323 Protocol Click New An Edit User dialog box appears Registering Handsets Using SIP Protocol Click New An Edit User dialog box appears Kirk Handset Registration and Subscription Subscribing Handsets Subscribing Kirk HandsetsKirk 3040 Handset Before subscribing handsets you need to ensure Subscribing a Handset to Different Systems Changing to another System Automatically Using Auto Login aPress Menu go to Menu Login Press 3 go to Select Login Changing to another System Manually Kirk 4020/4040/4080 Handset Subscribing Handsets Press 3 go to Select Login Auto B Changing to another System Automatically Using Auto Login BPress 3 go to Select Login Auto a Kirk 5020 / 5040 Handset Creating Login Subscribing Handset Subscribing a Handset to Different Systems Viewing Handset/User Configuration Kirk Handset Management Unsubscribing Kirk Handsets To unsubscribe a handset Press Menu Press go to Menu LoginSearching for Handset/User Information Kirk 3040/4020/4040/4080 Handset Removing Kirk Handsets from the List Deregistering Handset has been unsubscribed Changing User Configurations Click Delete Change settings, and then click Apply Click OK Adjusting the Kirk HandsetContent of the Kirk Programming Kit Handset Programming Kit Handset Part no for 3040 Handset consists Set up of the Hardware for Kirk Handset Adjustment Adjusting the Kirk Handset with the ServiceTool Using the Web Based Administration Changing System User Name and PasswordSystem Management Reading System Information On the General/Info page you can read information about Reading Dect Statistics Statistics IP-master Calls UsersUnknown Click Show Adm. Page Administration/DECT/Unknown Radios Master Calls Radio Calls Reading Ldap Replicator Statistics HandoversReading Ldap Server Status This page provides information about the selected server Reading Ethernet Statistics This page provides status information on the interface Diagnostics Click Clear if you want to delete all information Under the Administration menu, click Diagnostics LoggingTracing Config Show Adm. Page Administration/Diagnostics/Tracing Making a Back-Up of the Configuration File Ping This section describes how to update the following Updating the Kirk Wireless ServerUnder the Administration menu, click Download Click Download Updating Configuration File Under the Administration menu, click UploadUpdating Firmware Adm. Page Administration/Upload/Firmware Updating Radio File Updating Boot File Click Send fileClick Browse Resetting the Kirk Wireless Server Resetting Kirk Wireless Server 600v3 ImmediatelyThere are three ways of resetting the system Resetting Kirk Wireless Server 600v3 When System is Idle Click OK to reset the system immediately Using the ServiceTool Resetting in Tftp ModeKirk Repeater Programming Adjusting the Kirk Handset Messaging over MSF Description of Different Types of MSF Messages Adm. Page Configuration/General/Telnet Activating MSF Messages Function Sending Text Messages Messaging over MSF 14117800, Ed.2.6 Value Configuration/General/UpdateName Example Current Update Serials Interval Configuration Configuration of the Update ServerInstallation System Requirements Check Command Running MaintenanceMaintenance Commands Times Command Mod cmd UP0 prot http//192.168.0.10/firm/ip1200.bin ireset Prot CommandMod cmd UP0 prot url final-command built-serial Mod cmd UP1 times /allow 12,22,23,0,1,2,3,4 Boot Command Bmc command only for Dect devices Sequence Replaces Example Scfg Command#bn Rolling backup index Current date and time Example Configuration of an NTP Server / Client Example Administration Page of the Kirk Wireless Server TroubleshootingSolving Problems in Kirk Wireless Server No Sys-Object Problem Action required Kirk Configuration Tool for Kirk Wireless ServerOn all radio units with Not ring Not possible to turn Should You Need to Report a ProblemKirk Repeater Problem Action required Subscribe even if System ID has been Found Frequently Asked Questions Using the Gwload ProgramQuestion General Answer Click Get File File Setup area, click IP firmwareKirk WS area, click KWS600v3 An Open IP firmware file dialog box appears Click Upload Following dialog box appears Gwload Upload dialog box Relevante krav i direktiv 1999/5/EF Regulatory NoticesInternational Regulatory and Product Information Sätetele Provisions of Directive 1999/5/EC EnglishEssential requirements and other relevant Español Spanish Suomi Finnish KWS600V3 Server tyyppinen laite on Explosive Device Proximity Warning Appropriate RF safety/installation Information Important Safety Instructions and Product Information Safety Intrinsic safety Spare parts and accessories Regulatory Notices Limited Warranty Regulatory Notices Regulatory Notices 14117800, Ed.2.6 Index 14117800, Ed.2.6 Index 14117800, Ed.2.6