Troubleshooting 201

15.1.3 KIRK Repeater

Problem

Action required

 

 

 

 

LED not on

Check if repeater programming is correct.

 

 

 

 

LED keeps flashing

Check if repeater programming is correct.

 

 

 

 

15.1.4 KIRK Handset

 

 

 

 

 

Problem

Action required

 

 

 

 

The telephone freezes

Remove and replace the battery pack. Turn on the telephone.

 

 

 

 

The telephone does

Check whether the ringer is SILENT or RINGER VOL. is OFF.

 

not ring

 

 

 

 

 

Not possible to turn

Check if battery is connected. If yes, charge battery or change it.

 

on the telephone

 

 

The telephone turn off when recieving a call and going off-hook

Charge the battery. If still a problem change the battery as it might be defective.

The telephone cannot Check if Access Code is necessary.

subscribe even if

system ID has been

found

15.2 Should You Need to Report a Problem

Here is the minimal set of information required when reporting a problem:

1Configuration data

2Floor plans showing location of wireless servers and repeaters

3Description of the issue: What happens? What was expected? Can it be reproduced? How? How often?

KIRK Wireless Server 600v3 Installation and Configuration Guide

Page 201
Image 201
Polycom 14117800 Should You Need to Report a Problem, Kirk Repeater Problem Action required, Not ring Not possible to turn