Samsung CLP-600 Solving Print Quality Problems

Solving Problems

Close the access door firmly. The printer will resume

printing.

CAUTION

If the top cover and access do or are not comple tely

closed, the printe r w ill not op e rate.

Tips for Avoiding Paper Jams

By selecting the correct paper types, most paper jams can be

avoided. If a paper jam occurs, follow the steps outlined in

“Clearing Paper Jams” on page 7.4.

• Follow the procedures on page 4.2. Ensure that the

adjustable guides are positioned correctly.

• Do n o t o verloa d th e p aper tr ay.

• Do no t remov e the p aper from the tra y wh ile p rinting.

• Flex, fan, and straighten the paper before loading.

• Do not use creased, damp, or highly curled paper.

• Do not mix paper types in a tray.

• Use only recommended print materials. See “Paper

Specifications” on page 10.1.

• Ensure that the recommended print side of print materials is

facing up in the paper tr ay and facing d own in the M u lti-

purpose Tray.

Solving Print Quality Problems

Dirt inside of the printer or improper paper loading may reduce

print quality. See the table b elow to troubleshoo t pro b le ms.

Problem Solution

Light or faded

print

If a vertical white streak or faded area appears on the

page:

• The toner supply is low. You may be able to

temporarily extend the toner cartridge life. See

“R edistributing Toner” on page 6.2. If this does not

improve print quality, install a new toner cartridge.

• The paper may n ot meet paper specifications (for

example, the paper is too moist or too rough). See

“Paper Specifications” on page 10.1.

• A combination of faded or smeared defects may

indicate that the printer needs cleaning. See

page 6.8.

Toner specks

The paper may not meet specifications (for example,

the paper is too moist or too rough). See “Paper

Specifications” on page 10.1.

Dropouts

If generally ro unded, faded area s occur randomly on

the page:

• A single sheet of paper may be defective. Try

repri nti ng the job .

• The mo is t ure co nte n t o f th e p a per is un even o r th e

paper has moist spots on its surface. T ry a different

brand of paper. See “Paper Specifications” on

page 10.1.

• The paper lot is bad. The manufacturing process

can cause some areas to reject toner. Try a different

kind or brand of paper.

• The toner cartridge may be defective. See “

Vertical

repetitive de fe cts

” on the next column.

• If these steps do not correct the problems, contact

a service representative.

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