Sun Microsystems SL8500 manual 1 Troubleshooting Table, Perform the following procedure

Troubleshooting the Library

TABLE 6-1Troubleshooting Table

Problem What to do

Service Required (red) LED is constantly lit.

Perform the following procedure:

Use the StreamLine Library Console to check the health of the library and the attached devices (drives, CAP, robots, and elevators).

To perform a health check:

1.Launch the Library Console application.

2.Access the System Detail module (Tools > System Detail).

3.Check the device tree for the following indicators: Device Healthy

Device Error

Note – The device tree is on the left panel that provides a list of devices attached to the library (drives, CAP, robots, elevator).

	The Status (for example, online/offline) tab provides more information on the
	health of the library and devices. For more information, see the online help
	documentation accessible through the Library Console application.
	Other checks:
	• Make sure that all cartridges are fully seated and properly oriented in their
	slots.
	• Inspect the library floor for any foreign objects or debris; remove any objects
	you find.
CAP unlocked LED is lit	Open the CAP and make sure the cartridges in the CAP slots are properly
and blinking.	seated. See “To open the CAP” on page 47.
The client computer	Make sure that all cables are securely attached to their connectors on the rear of
cannot communicate with	the library, the drives, and the client computer.
the library or drives.

100 StreamLine™ SL8500 Modular Library System User's Guide • March 2007 Revision K • 96154