Sun Microsystems SL8500 manual Diagnostic Utilities, Reports

Diagnostic Utilities

TABLE 6-1Troubleshooting Table (Continued)

Problem What to do

The StreamLine Console cannot locate a cartridge based on the HLI address

•If the library is in a complex, make sure you have entered the correct LSM number. See “Working with the Search Utility” on page 106.

•Perform a library audit using the Library Console. See“Performing Audits” on page 104.

Diagnostic Utilities

The StreamLine Library Console provides utilities, reports, and monitors to help diagnose a problem with the library and the attached devices (drives, CAPs, robots, and elevators).

Reports

The reports from the Library Console provide static information on the library and the associated devices (for example, drives, robots, elevators, and CAPs), events, and cartridges.

Permanent reports are predefined and built into the Library Console application. These reports are useful when you need to access the report utility and quickly select an existing report template to generate relevant data to view, e-mail, print, or save to a file. This can help the service representative diagnose a problem remotely. For example, the service representative might want a summary report of all the cartridges after an audit.

You can quickly access the Reports module and select the Cartridge Summary report from the Permanent reports folder and display it on screen. FIGURE 6-1is a sample report providing a summary of all the cartridges in the library.

102 StreamLine™ SL8500 Modular Library System User's Guide • March 2007 Revision K • 96154