HP 20-Feb manual Power cycle the library Ready state after the power, Compatibility on

Table 27	Troubleshooting Table
Problem			Solution
One of the redundant power		■	Check the LEDs on the power supplies to identify the one that
supplies is not functioning			may be at fault (Table 26 on page 139) and contact your
properly.			service representative.
The library’s power failed		■	Verify that the LEDs on the back of the library are on and the
while a tape was in the drive			fans are turning (Interpreting Library LEDs on page 130).
and did not return to the		■	Power cycle the library
ready state after the power				Chapter
			Contact your service representative.
came on.		■
No display messages appear.		■	Make sure the power cord is connected.	4
		■ Make sure the power switch is on.
		■ Check that the LEDs on the back of the library are on and the
			fans are turning (Interpreting Library LEDs on page 130).
		■ Power cycle the library.
		■ Try to access the library from the web or through a host-based
			diagnostic tool (Using the Remote Management Card on
			page 96).
		■ Download library firmware (Upgrading Firmware on
			page 176).
		■ Contact your service representative.
Tape Movement
An error message appears		■	Verify that tapes are inserted correctly in the magazine.
after inserting the magazine			(Accessing Tapes in the Library on page 81).
or loading tapes.		■	Verify that the correct tape type is used. (See Media
			Compatibility on page 187.)

Chapter 4 Troubleshooting Common Problems 141