Table 18

Partial Availability Conditions

 

 

 

 

 

 

Library Status

Cause

 

Solution

 

 

 

 

Drive online

Drive(s) are present and powered

Update drive firmware. (See

pending

up, but have outdated firmware.

 

Upgrading Firmware on

 

 

 

page 176.)

 

 

 

 

Drive firmware

Drives are present and powered up,

Update drive firmware. (See

mismatch

but have different revisions of

 

Upgrading Firmware on

 

firmware.

 

page 176.)

 

 

 

 

Drive needs

One or more drives need cleaning.

Clean the drive(s). (See Cleaning a

cleaning

 

 

Drive on page 87.)

 

 

 

 

Drive critical error

A critical error has occurred on a

Check the Drive Event Log from the

 

drive.

 

front panel or RMC Web-Based

 

 

 

Library Administrator pages for

 

 

 

possible causes.

 

 

Contact your service

 

 

 

representative.

 

 

 

 

Drive not on Fibre

Drive(s) are detected by library

Verify that Fibre Channel is your

Channel

controller, but are not detected by

 

intended configuration.

 

any of the Fibre Channel

Verify that cabling is set up

 

controllers.

 

 

correctly.

 

 

 

 

 

Verify that there are no broken or

 

 

 

bent pins on the SCSI cables (for

 

 

 

standard performance Fibre

 

 

 

Channel controller only).

 

 

Tighten all SCSI cables and power

 

 

 

cycle the library.

 

 

If problem persists, replace the

 

 

 

SCSI cables.

 

 

Contact your service

 

 

 

representative.

 

 

 

 

 

 

 

 

122 Understanding Error States

Chapter 4

Page 124
Image 124
HP 20-Feb manual Upgrading Firmware on