HP 20-Feb manual Hard Unrecovered Errors

Hard (Unrecovered) Errors

When a hard error occurs, the front panel will display an error message that indicates the problem, and the LED bar will be flashing amber. You cannot operate the library until this error is resolved.

Note	This information can also be found in the latest entry of the hard
	error log. For a list of error codes, see Library Error Codes on
	page 209.

View the hard error log after the initial error has been cleared. You can do this by accessing the following menu path from the front panel or press the center icon button.

Main Menu -> Information -> Library Information -> Hard Error Log

Note	The date and time stamp will help you resolve errors by
	establishing a timeline for the failures. Failures can also be
	associated with events that may have occurred outside of the
	library. When you review the error log, select [Older] to view
	error history and [Newer] to see more recent errors.

Error information includes:

■Time stamp or error event

■Error code number(s)

■Library component that potentially caused the problem

■Error code description

■Error code qualifier that provides more information on the type of error

■Recovery suggestions

■Sequence numbers, which are used for factory diagnostics

126 Understanding Error States Chapter 4