HP 20-Feb manual Host does not detect

Table 27	Troubleshooting Table
Problem		Solution
Host does not detect the		■ Ensure that the HBA type matches the library type (HVDS,
library.		LVDS, or single-ended SCSI) and is properly installed and
		configured.
		■ Check that the library is terminated and properly cabled.
		■ Ensure that the terminator is compatible with the library
		(HVDS, LVDS, or single-ended SCSI).
		■ Check that the library is recognized on the operating system.	Chapter4
		■ Check that the backup software is compatible with the library.
		■ Check that the device is properly installed and configured
		using HP Library & Tape Tools available from http://
		www.hp.com/support/TapeTools.
		■ Power cycle the library and power down the host. Wait until
		the library completes its power cycle before powering up the
		host.
		■ Check for SCSI ID conflicts (Setting SCSI IDs on page 106).
		■ If using Fibre Channel, make sure you power on the devices in
		the correct order (switch, hub, library, host).
		■ Contact your service representative.
Network Monitoring
Cannot navigate through the		■ Do not use the [Back] or [Forward] buttons on the browser to
RMC Web-Based Library		navigate. Instead, use the tabs and buttons on the actual
Administrator interface.		interface page.

Chapter 4 Troubleshooting Common Problems 147