HP 20-Feb manual Service Contracts, Your support or sales representative, Option Description

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Service Contracts

Service contracts are available after the first 180 days of your purchase. If you choose to purchase one, your warranty will be upgraded. To purchase a service contract, or for information on additional options, contact your HP sales representative.

Table 44 on page 199 and Table 45 on page 200 lists post-warranty service contracts and upgrade options.

 

Note

To purchase a service contract, or for more information, contact

 

 

 

your support or sales representative.

 

Table 44

 

 

 

Post-Warranty Service Contracts

 

 

 

 

 

 

 

Option

 

Description

 

 

 

 

 

 

 

01A

 

Standalone hardware call-to-repair, 6 hour response, 24x7

 

 

 

 

coverage

 

 

 

 

 

 

 

02A

 

Onsite, same day, 4 hour response

 

 

 

 

 

 

 

02C

 

Onsite, next working day response

 

 

 

 

 

 

 

02G

 

Onsite, 4 hour response, 24x7 coverage

AppendixB

 

 

 

 

 

02L

 

Onsite scheduled response

 

 

 

 

 

 

 

 

 

02V

 

6 hour hardware call-to-repair

 

 

 

 

 

 

 

02X

 

4 hour hardware call-to-restoration

 

 

 

 

 

 

Appendix

Support Services 199

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HP 20-Feb manual Service Contracts, Your support or sales representative, Option Description