HP 20-Feb manual Library Status Cause Solution

To view more information about the partial availability error, you can access the log by following this menu path:

Main Menu -> Information -> Library Information -> Library Status

The partial availability state is caused by one of the conditions listed in Table

18on page 121. The condition will be displayed on the library front panel or the RMC Web-Based Library Administrator pages

.

Table 18	Partial Availability Conditions
Library Status	Cause		Solution
Drives
Drive not present	The library could not detect all the	If a drive is present in the library:
	expected drive modules.	■	Power off the library.
	Note: This typically occurs because
		■	Reseat the drive module.
	a drive was physically removed
			Power on the library.
	from the library. This may also	■
	occur for a brief time during an	■	Contact your service
	online drive repair. This condition		representative.
	will persist over a power cycle.
Drive offline	Drive taken offline because of the	■	Verify that the drive is online. If
	following:		not, put drive back online from the
	■ Taken offline from front panel,		front panel.
	host computer, or library	■	Power cycle the library.
	controller.	■	Verify cabling and termination.
	■ Drive(s) failed power-on test.
		■	Verify that the drive is seated
	■ Drive module board failed		properly.
	power-on test.	■	Check the error log from the front
	■ Failed serial communication to		panel or RMC Web-Based Library
	drive.		Administrator pages for possible
	■ Failed to load/unload tape.		causes.
			Contact your service
		■
			representative.

Chapter 4

Chapter 4 Understanding Error States 121