HP 20-Feb Discard the tape and contact your support representative, Drive rejected load of tape

Table 27	Troubleshooting Table
Problem			Solution
DLT tape has circular wear		■	The DLT drive hub may not be engaging the tape hub properly.
patterns around the hub.			Discard the tape and contact your support representative.
Error message appears:		■	Retry the operation. If you continue to get this error, replace the
“Drive rejected load of tape”			tape cartridge. If data recovery is needed, contact your support
(error code 101, qualifier 65			representative.
H).
				Chapter
LTO-Cartridge Memory (LTO-CM)
				4
A new data cartridge that is		■	LTO-CM has failed or is damaged. Replace the data cartridge.
write-enabled is rejected by
the drive.
A new data cartridge that is		■	LTO-CM has failed and the drive has found no data to recover.
write-protected is rejected in			Replace the data cartridge.
multiple known good drives.
A cartridge that has data		■	LTO-CM has failed or is damaged. The data can still be
written to it and is write-			recovered. Contact your support representative for more
enabled is rejected by the			information.
drive.		■	After data recovery, replace the cartridge.
A cartridge that has data		■	LTO-CM has failed and the drive cannot use the tape directory
written to it and is write-			information to recover the data. The data can still be
protected restores very slowly.			recovered, but may take longer than normal. Contact your
			support representative for more information.
Cleaning
The Universal Cleaning		■	Specific revisions of firmware may be required for proper
Cartridge does not operate			operation. See Upgrading Firmware on page 176.
properly.		■	Contact your service representative.

Chapter 4 Troubleshooting Common Problems 143