Expn, Eqpt NSA Pwrb, Eqpt NSA IOC1, IOC2 | Symmetricom 1000 specification

Chapter 6 Maintaining and Troubleshooting the TimeProvider

Troubleshooting the TimeProvider

Table 6-7. Alarm Codes (Continued)

			AID	Service		Alarm Level
Event ID	Description

			TYPE	Affecting	SSU		PRR		SUB
			TYPE	Affecting	SSU		PRR		SUB
					Mode		Mode		Mode

EXTALM	External alarm 1 – monitors		EQPT	NSA	MJ		MJ		MJ
1	alarms generated by external
	equipment.

EXTALM	External alarm 2 – monitors		EQPT	NSA	CR		CR		CR
2	alarms generated by external
	equipment.

EXPN	Output Expansion Panel has		EQPT	NSA	MJ		MJ		MJ
EQPT	been removed or installed

PWRA	Loss of power on PWRA.		EQPT	NSA	MJ		MJ		MJ

PWRB	Loss of power on PWRB.		EQPT	NSA	MJ		MJ		MJ

IOC1	The IOC has been physically		EQPT	NSA	MJ		MJ		MJ
EQPT	inserted or removed from the
	shelf.

IOC2	The IOC has been physically		EQPT	NSA	MJ		MJ		MJ
EQPT	inserted or removed from the
	shelf.

		AID = IMC

IOC1	Communication alarm with		EQPT	NSA	MN		MN		MN
COMM	IOC1.

IOC2	Communication alarm with IOC2.		EQPT	NSA	MN		MN		MN
COMM

IMCFAIL	Summary alarm of IMC BIST faults.		EQPT	SA	MJ		MJ		MJ

	AID = IOC1

IOC1	Communication alarm with IMC		EQPT	NSA	MN		MN		MN
COMM	and IOC1.

IOC1TO2	Communication alarm from		EQPT	NSA	MN		MN		MN
COMM	IOC1 to IOC2.

IOCFAIL	Summary alarm for IOC		EQPT	SA	MJ		MN		MJ
	hardware failures not specified
	in other alarms.

BTBCK	All BesTime backup sources		EQPT	NSA	NA		NA		NA
UP	are unusable to the BesTime
	engine.

097-58001-02 Revision G – April 2008

TimeProvider User’s Guide 177

Image 177

Symmetricom 1000, 1100 manual Expn, Eqpt NSA Pwrb, Eqpt NSA IOC1, IOC2, Eqpt NSA Comm IOC1, Btbck

Contents

TimeProvider 1000 and 1100 Edge Clock Symmetricom, Inc Contents Engineering and Ordering Procedures Provisioning the TimeProvider Testing the TimeProvider Maintaining and Troubleshooting the TimeProvider Index Figures TimeProvider User’s Guide Tables TimeProvider User’s Guide This Preface How to Use This Guide Who Should Read This Guide Purpose of This GuideStructure of This Guide Chapter, Title Description Conventions Used in This Guide When text appears It means This way TimeProvider User’s Guide Related Documents and Information Added Provisioning Snmp Parameters, on This Chapter Overview of the TimeProvider Shelves Overview TimeProvider 1000 ETSI-style Shelf Expansion Panel Outputs Inputs Operating Modes SSU ModeCommunication Clocks SUB Mode PRR ModePerformance Monitoring Phase Measurements Mtie CalculationsTdev Calculations Ffoff Calculations NTP Operation NTP Operation Physical Description Snmp Simple Network Management Protocol GPS Connector Input Output Modules Functional Description Shelf Input ModuleInformation Management Card IMC Input/Output and Clock Module IOC IOC Type Max Power W Typical Power W System PowerOutput Module Expansion Panel Communication Ports Reference Input SignalsEthernet Local Craft Serial Port Selecting the Input Revertive SwitchingInput State Quality Level and Priority Level SSMs and Quality Level Subtending Mode Sequence QLevel on Active ReferenceNon-Revertive GPS Inputs Non-Revertive1 Revertive2LOS INP2 INP1 Clock Performance Output Signals Retimer Modules Alarms Synchronization Status Messages SSMsDescription Quality Level Abbreviation Output SSMs Input SSMs BesTime SmartClock GPS Holdover Normal Tracking Engineering and Ordering Procedures Model 1100 Rear Access Model 1000 Front AccessFront Access Shelf Input Modules Rear AccessOutput Modules Part Number Description IMC IMC and IOC Modules GPS Antenna Part Number Description Ordering the Cable Management Option Ordering and Parts ListOrdering an NTP or Snmp License Model Outputs Part Number Ordering an NTP or Snmp License Installing the TimeProvider Getting Started Pre-Installation CheckPerforming a Site Survey Physical Space Environmental Requirements Gathering the Tools Unpacking the Unit Rack MountingMain Shelf Cable Management Tray Rack Mounting Rack Mounting Rear Access Shelf Front Access ShelfMaking Connections Making Ground Connections Making Power Connections Rear Access Shelf Front Access Shelf Verifying Power and Grounding Connections Installing the Input Module Item Number Description Alarm Connector ReferenceMaking Input Connections Pin Description Pinout for the DB9 Input module is shown in Table 10. BT43 Input Module Connector Output Module Pin Description Installing the Output ModuleMaking Output Connections Item Number Description Reference 12. BNC and Wire-Wrap Output Modules 14. BT43 and Metric Siemens Output Modules 17. Sample Installation Schematic for a Retimer Making Retimer Connections Making Alarm Connections Making GPS Connections Installing the GPS Antenna Making Connections 20. Antenna-to-Shelf Cabling 21. Installing the Antenna Bracket on a Pipe 23. Attaching the Antenna to the Bracket Assemble the lightning suppressor as shown in Figure Installing the Tpiu Installing the Integrated IMC/TPIU 26. Mounting the Tpiu with a Model 1000 ETSI-Style Shelf Connecting to the Local Craft and Remote Serial Ports Local Craft Connector Remote Connector Signal PinMaking Communications Connections Installing Connections to the Ethernet Port Changing Communications SettingsDirect Ethernet Connection Name Pin Network Connection Powering Up the Shelf Installation Check ListWorking With Cards Properly Handling Cards Removing Cards Inserting Cards IMC Release IOC Release Features Added Firmware FeaturesNTP IMC/TPIU Provisioning the TimeProvider TL1 Command Structure Symbol DescriptionTL1 Overview TL1 Response Format Error ResponseNormal Response In-Process Response Autonomous Messages Starting the TimeProvider for the First Time LED Indications on Power-up Powering Up the TimeProviderChanging the Echo Mode Logging In for the First Time Setting the Source ID sid Setting the Response FormatSetting the Date and Time Setting RS-232 Parameters Setting Communications ParametersSetting Ethernet Parameters Setting User Security Setting the Echo Mode Setting the Handshaking Flow Mode Setting Ethernet Parameters Setting the IP AddressesAid Keyword Value Description Default Checking Communication Links Defining the Security ParametersPing Retrieve Header TimeProvider Access Levels Defining a User at the Security Access Level Managing the User List Adding a User at the Security Access LevelLogging Logging Logging Out Parameter Uid Value DescriptionUid Value Description Adding a User Admin SecurityParameter Value Description None User Displaying a User’s Access Level Changing the Current User’s PasswordKeyword Value Description Parameter Description None User Admin Security Editing a User’s Access LevelAcclvl None User Admin Security Response Value Description Retrieving Current Users Deleting a User Starting SynCraft Using SynCraft Create New Connection Window Creating a Connection Closing a Connection Opening a Connection Setting the System Mode Setting the System ModeKeyword Value Description Default value Provisioning the IOC Retrieving the Current System Mode Sysmode SUBPRR Setting the IOC Parameters PRS Instate Enable Setting the Input StateGPS = Disable Provisioning the Input Reference Setting the GPS Parameters Setting the Input Frequency Setting the Input Frame TypePRS Frmtype Automatic Return to a Higher Priority Reference Controlling Automatic Reference SwitchingCCS D4 ESF JCC JCC4 Setting the Input Quality Level Enabling Automatic SwitchingSYS Refmode Auto Forced Setting the Input Priority Level SYS Inpref GPS PRS INP1 Manually Selecting the Reference Provisioning the SSM Ssmena EnableReading SSMs Defining the SSM Bit Position Setting Mtie and Ffoff Thresholds Using Performance MonitoringCrcena Enable Enabling CRC4 MTIE-100 MTIE-500 Aid Keyword Value Description Provisioning the Outputs Setting Alarm Levels for Performance Monitoring FaultsGPS, PRS Mtie NR NA MN MJ CR INP1, INP2 Enabling and Disabling the Outputs Outstate EnableProvisioning the Output Framing Type D4 ESF CC JCC JCC4 ISOLATED1 Provisioning Retimer Parameters Enabling and Disabling the RetimersRtmstate Enable Rtmlbo Provisioning the LBO Provisioning NTP Parameters Provisioning Cut-thru ModeFreeflt Cutthru Retime Editing NTP Peer Server Parameters Activating NTP Enabling NTP Authentication Aid Parameter Value Description Default value Setting the NTP Authentication Key Provisioning the Alarm Levels Provisioning Alarms Levels Default Editable? Mode Aid = SYS Aid = IMCAid = IOC Aid = PRS Levels Default Editable? Mode Inpais Levels Default Editable? Mode Aid = INP1 or INP2Inpoof Inpql Provisioning System-Level Alarms SYS Elevtime Enable Disable Retrieving Current Alarm SettingsSYS Gpsclrdel Aid Keyword Description Field Description Retrieving Current Alarms Aid Description SYS IMCValue Description Aid Description ALL or null Access Identifiers Displaying Alarm Status Clearing the Office Audible Alarm Clearing AlarmsIOC2TO1COMM-OK IOC2TO1COMM-FAIL IMC2COMM-OK IMC2COMM-FAIL Activating Snmp Provisioning Snmp Parameters Changing a User’s Security Parameters Setting Up Snmp Traps, Informs, and NotificationsDisplaying the Connected Users Snmp Displaying Events System CommandsIOC EVT GPS PRS ALM Response Description Displaying the Configuration of the TimeProvider IMC Reset Restarting the TimeProviderSYS Factory Electronically Backing up Provisioning Data Saving Provisioning DataProvisioning Worksheet Section Parameter User-Defined Value QLEVEL, INP1 QLEVEL, INP2 QLEVEL, GPS QLEVEL, PRSPRIORITY, PRS PRIORITY, INP1 PRIORITY, INP2 PRIORITY, GPS RTMSTATE, Rtma RTMSTATE, Rtmb RTMSTATE, Rtmc RTMSTATE, Rtmd FRMTYPE, Outa FRMTYPE, Outb FRMTYPE, Outc FRMTYPE, Outd HOLDFLT, RTMA-1 Clrdelay Freeflt Holdflt GpsclrdelKeyid Maxpoll Minpoll Preferred Serverip Func Keyid KEY Testing the TimeProvider Test Overview Verifying Normal OperationTest Equipment LED Name Condition Description ACO Testing the IOC Operating Modes Testing Alarm ConditionsWarm-up Mode Locked Mode Testing the Non-Revertive Operating Mode Testing the Reference Switching Testing the Power Alarms Testing the Revertive Operating Mode Detecting Input Errors Testing the Communication PortsTesting the Local Craft Serial Port Setting an Alarm Strategy Testing the Ethernet Port Testing the Remote Serial Port Testing the Outputs Test RecordTest Results Pass/Fail Date Initials Test Record Maintaining and Troubleshooting the TimeProvider Safety Considerations Preventive MaintenanceESD Considerations Inspection Corrective Action Interval Reading LED Conditions Diagnosing the IOC Compatibility Alarm Interpreting Error MessagesRemoving the IOC IOC Memory Removing a Redundant IOC Removing Two IOCs Replacing the IOC Replacing the Only IOC Replacing a Redundant IOCReplacing Both IOCs Diagnosing the IMC Replacing the IMC or IMC/TPIU Diagnosing the External Tpiu Diagnosing the Retimer Module Replacing Output Modules Where g is the output group you are enabling A, B, C, or D Replacing the Input Module Where p is 1 to enable INP1 or 2 to enable INP2 Using Events to Troubleshoot Troubleshooting the TimeProviderDefault Value Description of Values Event ID Keyword Echo Eqpt DisableFlow Eqpt None Iseq LoginLogecho Logout IOC Event Codes IOC Input Events IOC Clock Events Outstate Eqpt Disable Enable DisableRqlevel SYS Events Gpsclr Eqpt SquelchDEL SSM IMC Codes IOC1 CodesIOC2 Codes PRS and INPp Codes GPS Codes Using Alarm Codes to Troubleshoot Expn Eqpt NSAEqpt NSA Pwrb Eqpt NSA IOC1 Eqpt NSA Brdg CLKEqpt Hold Eqpt Free ANT Eqpt NSA POSNSA PWR INP NSA Phase Specified input has had Excessive phase measurement That disqualifies it AID = RTMA-p, RTMB-p, RTMC-p, RTMD-p AID = E422A, E422B, E422C, E422D Event ID Condition IOC Codes CcalignPmclr Ssena IOC Output EventsUTC Repairing the TimeProvider Obtaining Technical AssistanceUpgrading the Firmware ACT-SWDLIMCTP1000 Upgrading the IMC Upgrading the IOCUpgrading Single IOCs Upgrading Redundant IOCs Returning the TimeProvider Repacking the UnitUpgrading One IOC From the Other Equipment Return Procedure Manual Updates Specifications of the TimeProvider Communications Ports Specification Factory Default Available Local Craft PortSerial Ports Remote Port LAN Port Clocks Hold-in and Pull-in Range InputsInput supported Clock Type Hold-in Range Pull-in Range Parameter Specification PRS Inputs T1 InputsE1 Inputs E1 Signals Parameter Specification T1 SignalsCC Signals JCC Signals 8k Signals Parameter Specification JCC4 SignalsMHz Signals TIA/EIA-B-422 Signals Input Alarms PowerOutput Alarms Alarm Description TimeProvider 1100 Rear-Access Shelf TimeProvider 1000 Front-Access ShelfParameter Specification Roof Antenna Environmental This Appendix Appendix a Factory Default Values Command Default Access Level Editable? Default Command Access Levels Alarm Default Values IOC1-related Alarms IOC2-related AlarmsGPS-related Alarms PRS-related Alarms Inplos Immed Inpfrq Inpphase Exdsc Ffoff Mtie TpiusigInplos Immed Inpfrq Inpphase Exdsc Ffoff Mtie INP1 or INP2-related Alarms RTM-related Alarms Default Equipment ParametersParameter Default Value Local/Remote Comm Port Parameters aid=COMp Parameter Default Value Input Parameters aid=SYS Default Input ParametersIOC Parameters aid=IOCm Input Parameters aid=PRS Parameter Default Value Output Parameters aid=OUTg Default Output ParametersInput Parameters aid=PRS, INPp E422 Output Parameters aid=E422g Parameter Default Value Retimer Parameters aid=RTMg Default Retimer Parameters Default Retimer Parameters Appendix B Craft Software Reference System Requirements SoftwareDocumentation Installing SynCraft Installing SynCraft Symbols Index IMC IOC PRS Snmp Revision G April TimeProvider User’s Guide