AID = E422A, E422B, E422C, E422D | Symmetricom 1000, 1100 specs

Chapter 6 Maintaining and Troubleshooting the TimeProvider

Troubleshooting the TimeProvider

Table 6-7. Alarm Codes (Continued)

		AID	Service			Alarm Level
Event ID	Description

		TYPE	Affecting		SSU		PRR		SUB
		TYPE	Affecting		SSU		PRR		SUB
					Mode		Mode		Mode

INPQL	The received SSM on the	T1	NSA		MN		MN		MN
	specified input is of lesser
	quality than the local oscillator’s
	QLEVEL.

INPTRR	Specified input port has a	T1	NSA		MN		MN		MN
	Tip/Ring reversal on its
	connection to the system.

EXDSC	Specified input port has exces-	T1	NSA		MN		MN		MN
	sive discontinuities, indicated by
	more than 3 signal faults of the
	same time within 5 minutes.
	Alarm clears when there are less
	than 3 faults in a 5 minute
	period.

MTIE	The specified input port has	T1	NSA		MN		MN		MN
	exceeded at least 1 of the MTIE
	alarm thresholds.

	AID = E422A, E422B, E422C, E422D

E422	The EIA-422 Output is not	T1	NSA		NA		NA		NA
FAULT	functioning properly.

	AID = RTMA[-p], RTMB[-p], RTMC[-p], RTMD[-p]

S1LOS	LOS on Side 1	T1	NSA		MN		MN		Mn

S2LOS	LOS on Side 2	T1	NSA		NA		NA		NA

EXSLIP	Excessive Slip Rate	T1	NSA		NA		NA		NA

RTM	The Retimer module is not	T1	NSA		NA		NA		NA
FAULT	functioning properly.

097-58001-02 Revision G – April 2008

TimeProvider User’s Guide 183

Image 183

Symmetricom 1000, 1100 manual AID = E422A, E422B, E422C, E422D, AID = RTMA-p, RTMB-p, RTMC-p, RTMD-p

Contents

TimeProvider 1000 and 1100 Edge Clock Symmetricom, Inc Contents Engineering and Ordering Procedures Provisioning the TimeProvider Testing the TimeProvider Maintaining and Troubleshooting the TimeProvider Index Figures TimeProvider User’s Guide Tables TimeProvider User’s Guide This Preface How to Use This Guide Chapter, Title Description Purpose of This GuideWho Should Read This Guide Structure of This Guide Conventions Used in This Guide When text appears It means This way TimeProvider User’s Guide Related Documents and Information Added Provisioning Snmp Parameters, on This Chapter Overview of the TimeProvider Shelves Overview TimeProvider 1000 ETSI-style Shelf Expansion Panel Outputs Inputs Clocks SSU ModeOperating Modes Communication SUB Mode PRR ModePerformance Monitoring Phase Measurements Mtie CalculationsTdev Calculations Ffoff Calculations NTP Operation NTP Operation Physical Description Snmp Simple Network Management Protocol GPS Connector Input Output Modules Functional Description Shelf Input ModuleInformation Management Card IMC Input/Output and Clock Module IOC Expansion Panel System PowerIOC Type Max Power W Typical Power W Output Module Local Craft Serial Port Reference Input SignalsCommunication Ports Ethernet Quality Level and Priority Level Revertive SwitchingSelecting the Input Input State SSMs and Quality Level Subtending Mode Sequence QLevel on Active ReferenceNon-Revertive GPS Inputs Non-Revertive1 Revertive2LOS INP2 INP1 Clock Performance Output Signals Retimer Modules Alarms Synchronization Status Messages SSMsDescription Quality Level Abbreviation Output SSMs Input SSMs BesTime SmartClock GPS Holdover Normal Tracking Engineering and Ordering Procedures Shelf Model 1000 Front AccessModel 1100 Rear Access Front Access Part Number Description Rear AccessInput Modules Output Modules IMC IMC and IOC Modules GPS Antenna Part Number Description Model Outputs Part Number Ordering and Parts ListOrdering the Cable Management Option Ordering an NTP or Snmp License Ordering an NTP or Snmp License Installing the TimeProvider Physical Space Pre-Installation CheckGetting Started Performing a Site Survey Environmental Requirements Gathering the Tools Unpacking the Unit Rack MountingMain Shelf Cable Management Tray Rack Mounting Rack Mounting Making Ground Connections Front Access ShelfRear Access Shelf Making Connections Making Power Connections Rear Access Shelf Front Access Shelf Verifying Power and Grounding Connections Installing the Input Module Item Number Description Alarm Connector ReferenceMaking Input Connections Pin Description Pinout for the DB9 Input module is shown in Table 10. BT43 Input Module Item Number Description Reference Installing the Output ModuleConnector Output Module Pin Description Making Output Connections 12. BNC and Wire-Wrap Output Modules 14. BT43 and Metric Siemens Output Modules 17. Sample Installation Schematic for a Retimer Making Retimer Connections Making Alarm Connections Making GPS Connections Installing the GPS Antenna Making Connections 20. Antenna-to-Shelf Cabling 21. Installing the Antenna Bracket on a Pipe 23. Attaching the Antenna to the Bracket Assemble the lightning suppressor as shown in Figure Installing the Tpiu Installing the Integrated IMC/TPIU 26. Mounting the Tpiu with a Model 1000 ETSI-Style Shelf Connecting to the Local Craft and Remote Serial Ports Local Craft Connector Remote Connector Signal PinMaking Communications Connections Installing Connections to the Ethernet Port Changing Communications SettingsDirect Ethernet Connection Name Pin Network Connection Properly Handling Cards Installation Check ListPowering Up the Shelf Working With Cards Removing Cards Inserting Cards IMC/TPIU Firmware FeaturesIMC Release IOC Release Features Added NTP Provisioning the TimeProvider TL1 Command Structure Symbol DescriptionTL1 Overview In-Process Response Error ResponseTL1 Response Format Normal Response Autonomous Messages Starting the TimeProvider for the First Time Logging In for the First Time Powering Up the TimeProviderLED Indications on Power-up Changing the Echo Mode Setting the Source ID sid Setting the Response FormatSetting the Date and Time Setting User Security Setting Communications ParametersSetting RS-232 Parameters Setting Ethernet Parameters Setting the Echo Mode Setting the Handshaking Flow Mode Setting Ethernet Parameters Setting the IP AddressesAid Keyword Value Description Default Retrieve Header Defining the Security ParametersChecking Communication Links Ping TimeProvider Access Levels Defining a User at the Security Access Level Logging Adding a User at the Security Access LevelManaging the User List Logging Logging Out Parameter Uid Value DescriptionUid Value Description None User Admin SecurityAdding a User Parameter Value Description Parameter Description Changing the Current User’s PasswordDisplaying a User’s Access Level Keyword Value Description Response Value Description Editing a User’s Access LevelNone User Admin Security Acclvl None User Admin Security Retrieving Current Users Deleting a User Starting SynCraft Using SynCraft Create New Connection Window Creating a Connection Closing a Connection Opening a Connection Provisioning the IOC Setting the System ModeSetting the System Mode Keyword Value Description Default value Retrieving the Current System Mode Sysmode SUBPRR Setting the IOC Parameters Provisioning the Input Reference Setting the Input StatePRS Instate Enable GPS = Disable Setting the GPS Parameters Setting the Input Frequency Setting the Input Frame TypePRS Frmtype JCC JCC4 Controlling Automatic Reference SwitchingAutomatic Return to a Higher Priority Reference CCS D4 ESF Setting the Input Quality Level Enabling Automatic SwitchingSYS Refmode Auto Forced Setting the Input Priority Level SYS Inpref GPS PRS INP1 Manually Selecting the Reference Defining the SSM Bit Position Ssmena EnableProvisioning the SSM Reading SSMs Enabling CRC4 Using Performance MonitoringSetting Mtie and Ffoff Thresholds Crcena Enable MTIE-100 MTIE-500 Aid Keyword Value Description INP1, INP2 Setting Alarm Levels for Performance Monitoring FaultsProvisioning the Outputs GPS, PRS Mtie NR NA MN MJ CR D4 ESF CC JCC JCC4 ISOLATED1 Outstate EnableEnabling and Disabling the Outputs Provisioning the Output Framing Type Provisioning Retimer Parameters Enabling and Disabling the RetimersRtmstate Enable Rtmlbo Provisioning the LBO Retime Provisioning Cut-thru ModeProvisioning NTP Parameters Freeflt Cutthru Editing NTP Peer Server Parameters Activating NTP Enabling NTP Authentication Aid Parameter Value Description Default value Setting the NTP Authentication Key Provisioning the Alarm Levels Provisioning Alarms Levels Default Editable? Mode Aid = SYS Aid = IMCAid = IOC Aid = PRS Levels Default Editable? Mode Inpql Levels Default Editable? Mode Aid = INP1 or INP2Inpais Inpoof Provisioning System-Level Alarms Aid Keyword Description Retrieving Current Alarm SettingsSYS Elevtime Enable Disable SYS Gpsclrdel Field Description Retrieving Current Alarms Aid Description SYS IMCValue Description Aid Description ALL or null Access Identifiers Displaying Alarm Status IMC2COMM-OK IMC2COMM-FAIL Clearing AlarmsClearing the Office Audible Alarm IOC2TO1COMM-OK IOC2TO1COMM-FAIL Activating Snmp Provisioning Snmp Parameters Snmp Setting Up Snmp Traps, Informs, and NotificationsChanging a User’s Security Parameters Displaying the Connected Users GPS PRS ALM System CommandsDisplaying Events IOC EVT Response Description Displaying the Configuration of the TimeProvider IMC Reset Restarting the TimeProviderSYS Factory Section Parameter User-Defined Value Saving Provisioning DataElectronically Backing up Provisioning Data Provisioning Worksheet PRIORITY, INP1 PRIORITY, INP2 PRIORITY, GPS QLEVEL, PRSQLEVEL, INP1 QLEVEL, INP2 QLEVEL, GPS PRIORITY, PRS RTMSTATE, Rtma RTMSTATE, Rtmb RTMSTATE, Rtmc RTMSTATE, Rtmd FRMTYPE, Outa FRMTYPE, Outb FRMTYPE, Outc FRMTYPE, Outd Func Keyid KEY Clrdelay Freeflt Holdflt GpsclrdelHOLDFLT, RTMA-1 Keyid Maxpoll Minpoll Preferred Serverip Testing the TimeProvider LED Name Condition Description Verifying Normal OperationTest Overview Test Equipment ACO Locked Mode Testing Alarm ConditionsTesting the IOC Operating Modes Warm-up Mode Testing the Non-Revertive Operating Mode Testing the Reference Switching Testing the Power Alarms Testing the Revertive Operating Mode Setting an Alarm Strategy Testing the Communication PortsDetecting Input Errors Testing the Local Craft Serial Port Testing the Ethernet Port Testing the Remote Serial Port Testing the Outputs Test RecordTest Results Pass/Fail Date Initials Test Record Maintaining and Troubleshooting the TimeProvider Inspection Corrective Action Interval Preventive MaintenanceSafety Considerations ESD Considerations Reading LED Conditions Diagnosing the IOC IOC Memory Interpreting Error MessagesCompatibility Alarm Removing the IOC Removing a Redundant IOC Removing Two IOCs Replacing the IOC Replacing the Only IOC Replacing a Redundant IOCReplacing Both IOCs Diagnosing the IMC Replacing the IMC or IMC/TPIU Diagnosing the External Tpiu Diagnosing the Retimer Module Replacing Output Modules Where g is the output group you are enabling A, B, C, or D Replacing the Input Module Where p is 1 to enable INP1 or 2 to enable INP2 Event ID Keyword Troubleshooting the TimeProviderUsing Events to Troubleshoot Default Value Description of Values Eqpt None Eqpt DisableEcho Flow Logout LoginIseq Logecho IOC Event Codes IOC Input Events IOC Clock Events SYS Events Eqpt Disable Enable DisableOutstate Rqlevel SSM Eqpt SquelchGpsclr DEL IMC Codes IOC1 CodesIOC2 Codes PRS and INPp Codes GPS Codes Using Alarm Codes to Troubleshoot Eqpt NSA IOC1 Eqpt NSAExpn Eqpt NSA Pwrb Eqpt Free CLKEqpt NSA Brdg Eqpt Hold ANT Eqpt NSA POSNSA PWR INP NSA Phase Specified input has had Excessive phase measurement That disqualifies it AID = RTMA-p, RTMB-p, RTMC-p, RTMD-p AID = E422A, E422B, E422C, E422D Event ID Condition IOC Codes CcalignPmclr Ssena IOC Output EventsUTC Repairing the TimeProvider Obtaining Technical AssistanceUpgrading the Firmware ACT-SWDLIMCTP1000 Upgrading the IMC Upgrading the IOCUpgrading Single IOCs Upgrading Redundant IOCs Returning the TimeProvider Repacking the UnitUpgrading One IOC From the Other Equipment Return Procedure Manual Updates Specifications of the TimeProvider Remote Port Specification Factory Default Available Local Craft PortCommunications Ports Serial Ports LAN Port Clocks Clock Type Hold-in Range Pull-in Range InputsHold-in and Pull-in Range Input supported Parameter Specification PRS Inputs T1 InputsE1 Inputs JCC Signals Parameter Specification T1 SignalsE1 Signals CC Signals TIA/EIA-B-422 Signals Parameter Specification JCC4 Signals8k Signals MHz Signals Alarm Description PowerInput Alarms Output Alarms Roof Antenna TimeProvider 1000 Front-Access ShelfTimeProvider 1100 Rear-Access Shelf Parameter Specification Environmental This Appendix Appendix a Factory Default Values Command Default Access Level Editable? Default Command Access Levels Alarm Default Values IOC1-related Alarms IOC2-related AlarmsGPS-related Alarms INP1 or INP2-related Alarms Inplos Immed Inpfrq Inpphase Exdsc Ffoff Mtie TpiusigPRS-related Alarms Inplos Immed Inpfrq Inpphase Exdsc Ffoff Mtie Local/Remote Comm Port Parameters aid=COMp Default Equipment ParametersRTM-related Alarms Parameter Default Value Input Parameters aid=PRS Default Input ParametersParameter Default Value Input Parameters aid=SYS IOC Parameters aid=IOCm E422 Output Parameters aid=E422g Default Output ParametersParameter Default Value Output Parameters aid=OUTg Input Parameters aid=PRS, INPp Parameter Default Value Retimer Parameters aid=RTMg Default Retimer Parameters Default Retimer Parameters Appendix B Craft Software Reference System Requirements SoftwareDocumentation Installing SynCraft Installing SynCraft Symbols Index IMC IOC PRS Snmp Revision G April TimeProvider User’s Guide