Clk, Eqpt NSA Brdg, Eqpt Hold, Eqpt Free, Synth | Symmetricom 1100

Chapter 6 Maintaining and Troubleshooting the TimeProvider

Troubleshooting the TimeProvider

Table 6-7. Alarm Codes (Continued)

			AID	Service		Alarm Level
Event ID	Description

			TYPE	Affecting	SSU		PRR		SUB
			TYPE	Affecting	SSU		PRR		SUB
					Mode		Mode		Mode

CLK	Local oscillator in the specified		EQPT	NSA	NA		NA		MJ
BRDG	IOC is in Bridging mode.

CLK	Local oscillator in the specified		EQPT	SA	MJ		MJ		MJ
HOLD	IOC is in Holdover mode.

CLK	Local oscillator in the specified		EQPT	SA	MJ		MJ		MJ
FREE	IOC is in the Free-run mode.

CLK	Local oscillator in the specified		EQPT	SA	MN		MN		MN
WARM	IOC is in the Warm-up mode.

SYNTH	Synthesizer generating the		EQPT	SA	MJ		MJ		MJ
EOR	output frequency has reached a
	defined End-of-Range for the
	oscillator.

		AID = IOC2

IOC2	Communication alarm with IMC		EQPT	NSA	MN		MN		MN
COMM	and IOC2.

IOC2TO	Communication alarm from		EQPT	NSA	MN		MN		MN
1 COMM	IOC2 to IOC1.

IOCFAIL	Summary alarm for IOC		EQPT	SA	MJ		MJ		MJ
	hardware failures not specified
	in other alarms.

BTBCK	All BesTime backup sources		EQPT	NSA	NA		NA		NA
UP	are unusable to the BesTime
	engine.

CLK	Local oscillator in the specified		EQPT	NSA	NA		NA		MJ
BRDG	IOC is in Bridging mode.

CLK	Local oscillator in the specified		EQPT	SA	MJ		MJ		MJ
HOLD	IOC is in Holdover mode.

CLK	Local oscillator in the specified		EQPT	SA	MJ		MJ		MJ
FREE	IOC is in the Free-run mode.

CLK	Local oscillator in the specified		EQPT	SA	MN		MN		MN
WARM	IOC is in the Warm-up mode.

SYNTH	Synthesizer generating the		EQPT	SA	MJ		MJ		MJ
EOR	output frequency has reached a
	defined End- of-Range for the
	oscillator.

		AID = GPS

178 TimeProvider User’s Guide

097-58001-02 Revision G – April 2008

Image 178

Symmetricom 1100, 1000 manual Clk, Eqpt NSA Brdg, Eqpt Hold, Eqpt Free, Eqpt Warm, Synth, Eqpt EOR, IOC2TO

Contents

TimeProvider 1000 and 1100 Edge Clock Symmetricom, Inc Contents Engineering and Ordering Procedures Provisioning the TimeProvider Testing the TimeProvider Maintaining and Troubleshooting the TimeProvider Index Figures TimeProvider User’s Guide Tables TimeProvider User’s Guide How to Use This Guide This Preface Structure of This Guide Purpose of This GuideWho Should Read This Guide Chapter, Title Description When text appears It means This way Conventions Used in This Guide TimeProvider User’s Guide Related Documents and Information Added Provisioning Snmp Parameters, on Overview of the TimeProvider This Chapter Overview Shelves Expansion Panel TimeProvider 1000 ETSI-style Shelf Inputs Outputs Communication SSU ModeOperating Modes Clocks PRR Mode SUB ModePerformance Monitoring Mtie Calculations Phase MeasurementsTdev Calculations NTP Operation Ffoff Calculations NTP Operation Snmp Simple Network Management Protocol Physical Description Connector Input Output Modules GPS Functional Description Input Module ShelfInformation Management Card IMC Input/Output and Clock Module IOC Output Module System PowerIOC Type Max Power W Typical Power W Expansion Panel Ethernet Reference Input SignalsCommunication Ports Local Craft Serial Port Input State Revertive SwitchingSelecting the Input Quality Level and Priority Level SSMs and Quality Level Sequence QLevel on Active Reference Subtending ModeNon-Revertive Non-Revertive1 Revertive2 GPS InputsLOS INP2 INP1 Output Signals Clock Performance Retimer Modules Synchronization Status Messages SSMs AlarmsDescription Quality Level Abbreviation Input SSMs Output SSMs SmartClock BesTime Normal Tracking GPS Holdover Engineering and Ordering Procedures Front Access Model 1000 Front AccessModel 1100 Rear Access Shelf Output Modules Rear AccessInput Modules Part Number Description IMC and IOC Modules IMC GPS Antenna Part Number Description Ordering an NTP or Snmp License Ordering and Parts ListOrdering the Cable Management Option Model Outputs Part Number Ordering an NTP or Snmp License Installing the TimeProvider Performing a Site Survey Pre-Installation CheckGetting Started Physical Space Gathering the Tools Environmental Requirements Rack Mounting Unpacking the UnitMain Shelf Cable Management Tray Rack Mounting Rack Mounting Making Connections Front Access ShelfRear Access Shelf Making Ground Connections Making Power Connections Verifying Power and Grounding Connections Rear Access Shelf Front Access Shelf Item Number Description Alarm Connector Reference Installing the Input ModuleMaking Input Connections Pinout for the DB9 Input module is shown in Table Pin Description 10. BT43 Input Module Making Output Connections Installing the Output ModuleConnector Output Module Pin Description Item Number Description Reference 12. BNC and Wire-Wrap Output Modules 14. BT43 and Metric Siemens Output Modules Making Retimer Connections 17. Sample Installation Schematic for a Retimer Making Alarm Connections Installing the GPS Antenna Making GPS Connections Making Connections 20. Antenna-to-Shelf Cabling 21. Installing the Antenna Bracket on a Pipe 23. Attaching the Antenna to the Bracket Assemble the lightning suppressor as shown in Figure Installing the Integrated IMC/TPIU Installing the Tpiu 26. Mounting the Tpiu with a Model 1000 ETSI-Style Shelf Local Craft Connector Remote Connector Signal Pin Connecting to the Local Craft and Remote Serial PortsMaking Communications Connections Changing Communications Settings Installing Connections to the Ethernet PortDirect Ethernet Connection Network Connection Name Pin Working With Cards Installation Check ListPowering Up the Shelf Properly Handling Cards Inserting Cards Removing Cards NTP Firmware FeaturesIMC Release IOC Release Features Added IMC/TPIU Provisioning the TimeProvider Symbol Description TL1 Command StructureTL1 Overview Normal Response Error ResponseTL1 Response Format In-Process Response Starting the TimeProvider for the First Time Autonomous Messages Changing the Echo Mode Powering Up the TimeProviderLED Indications on Power-up Logging In for the First Time Setting the Response Format Setting the Source ID sidSetting the Date and Time Setting Ethernet Parameters Setting Communications ParametersSetting RS-232 Parameters Setting User Security Setting the Handshaking Flow Mode Setting the Echo Mode Setting the IP Addresses Setting Ethernet ParametersAid Keyword Value Description Default Ping Defining the Security ParametersChecking Communication Links Retrieve Header Defining a User at the Security Access Level TimeProvider Access Levels Logging Adding a User at the Security Access LevelManaging the User List Logging Parameter Uid Value Description Logging OutUid Value Description Parameter Value Description Admin SecurityAdding a User None User Keyword Value Description Changing the Current User’s PasswordDisplaying a User’s Access Level Parameter Description Acclvl None User Admin Security Editing a User’s Access LevelNone User Admin Security Response Value Description Deleting a User Retrieving Current Users Using SynCraft Starting SynCraft Creating a Connection Create New Connection Window Opening a Connection Closing a Connection Keyword Value Description Default value Setting the System ModeSetting the System Mode Provisioning the IOC Sysmode SUB Retrieving the Current System ModePRR Setting the IOC Parameters GPS = Disable Setting the Input StatePRS Instate Enable Provisioning the Input Reference Setting the GPS Parameters Setting the Input Frame Type Setting the Input FrequencyPRS Frmtype CCS D4 ESF Controlling Automatic Reference SwitchingAutomatic Return to a Higher Priority Reference JCC JCC4 Enabling Automatic Switching Setting the Input Quality LevelSYS Refmode Auto Forced Setting the Input Priority Level Manually Selecting the Reference SYS Inpref GPS PRS INP1 Reading SSMs Ssmena EnableProvisioning the SSM Defining the SSM Bit Position Crcena Enable Using Performance MonitoringSetting Mtie and Ffoff Thresholds Enabling CRC4 Aid Keyword Value Description MTIE-100 MTIE-500 GPS, PRS Mtie NR NA MN MJ CR Setting Alarm Levels for Performance Monitoring FaultsProvisioning the Outputs INP1, INP2 Provisioning the Output Framing Type Outstate EnableEnabling and Disabling the Outputs D4 ESF CC JCC JCC4 ISOLATED1 Enabling and Disabling the Retimers Provisioning Retimer ParametersRtmstate Enable Provisioning the LBO Rtmlbo Freeflt Cutthru Provisioning Cut-thru ModeProvisioning NTP Parameters Retime Activating NTP Editing NTP Peer Server Parameters Enabling NTP Authentication Setting the NTP Authentication Key Aid Parameter Value Description Default value Provisioning Alarms Provisioning the Alarm Levels Aid = IMC Levels Default Editable? Mode Aid = SYSAid = IOC Levels Default Editable? Mode Aid = PRS Inpoof Levels Default Editable? Mode Aid = INP1 or INP2Inpais Inpql Provisioning System-Level Alarms SYS Gpsclrdel Retrieving Current Alarm SettingsSYS Elevtime Enable Disable Aid Keyword Description Retrieving Current Alarms Field Description SYS IMC Aid DescriptionValue Description Displaying Alarm Status Aid Description ALL or null Access Identifiers IOC2TO1COMM-OK IOC2TO1COMM-FAIL Clearing AlarmsClearing the Office Audible Alarm IMC2COMM-OK IMC2COMM-FAIL Provisioning Snmp Parameters Activating Snmp Displaying the Connected Users Setting Up Snmp Traps, Informs, and NotificationsChanging a User’s Security Parameters Snmp IOC EVT System CommandsDisplaying Events GPS PRS ALM Displaying the Configuration of the TimeProvider Response Description Restarting the TimeProvider IMC ResetSYS Factory Provisioning Worksheet Saving Provisioning DataElectronically Backing up Provisioning Data Section Parameter User-Defined Value PRIORITY, PRS QLEVEL, PRSQLEVEL, INP1 QLEVEL, INP2 QLEVEL, GPS PRIORITY, INP1 PRIORITY, INP2 PRIORITY, GPS FRMTYPE, Outa FRMTYPE, Outb FRMTYPE, Outc FRMTYPE, Outd RTMSTATE, Rtma RTMSTATE, Rtmb RTMSTATE, Rtmc RTMSTATE, Rtmd Keyid Maxpoll Minpoll Preferred Serverip Clrdelay Freeflt Holdflt GpsclrdelHOLDFLT, RTMA-1 Func Keyid KEY Testing the TimeProvider Test Equipment Verifying Normal OperationTest Overview LED Name Condition Description ACO Warm-up Mode Testing Alarm ConditionsTesting the IOC Operating Modes Locked Mode Testing the Reference Switching Testing the Non-Revertive Operating Mode Testing the Revertive Operating Mode Testing the Power Alarms Testing the Local Craft Serial Port Testing the Communication PortsDetecting Input Errors Setting an Alarm Strategy Testing the Remote Serial Port Testing the Ethernet Port Test Record Testing the OutputsTest Results Pass/Fail Date Initials Test Record Maintaining and Troubleshooting the TimeProvider ESD Considerations Preventive MaintenanceSafety Considerations Inspection Corrective Action Interval Diagnosing the IOC Reading LED Conditions Removing the IOC Interpreting Error MessagesCompatibility Alarm IOC Memory Removing a Redundant IOC Replacing the IOC Removing Two IOCs Replacing a Redundant IOC Replacing the Only IOCReplacing Both IOCs Diagnosing the IMC Replacing the IMC or IMC/TPIU Diagnosing the Retimer Module Diagnosing the External Tpiu Where g is the output group you are enabling A, B, C, or D Replacing Output Modules Where p is 1 to enable INP1 or 2 to enable INP2 Replacing the Input Module Default Value Description of Values Troubleshooting the TimeProviderUsing Events to Troubleshoot Event ID Keyword Flow Eqpt DisableEcho Eqpt None Logecho LoginIseq Logout IOC Event Codes IOC Clock Events IOC Input Events Rqlevel Eqpt Disable Enable DisableOutstate SYS Events DEL Eqpt SquelchGpsclr SSM IOC1 Codes IMC CodesIOC2 Codes GPS Codes PRS and INPp Codes Using Alarm Codes to Troubleshoot Eqpt NSA Pwrb Eqpt NSAExpn Eqpt NSA IOC1 Eqpt Hold CLKEqpt NSA Brdg Eqpt Free Eqpt NSA POS ANTNSA PWR NSA Phase INP Specified input has had Excessive phase measurement That disqualifies it AID = E422A, E422B, E422C, E422D AID = RTMA-p, RTMB-p, RTMC-p, RTMD-p Event ID Condition Ccalign IOC CodesPmclr IOC Output Events SsenaUTC Obtaining Technical Assistance Repairing the TimeProviderUpgrading the Firmware ACT-SWDLIMCTP1000 Upgrading the IOC Upgrading the IMCUpgrading Single IOCs Upgrading Redundant IOCs Repacking the Unit Returning the TimeProviderUpgrading One IOC From the Other Manual Updates Equipment Return Procedure Specifications of the TimeProvider Serial Ports Specification Factory Default Available Local Craft PortCommunications Ports Remote Port Clocks LAN Port Input supported InputsHold-in and Pull-in Range Clock Type Hold-in Range Pull-in Range T1 Inputs Parameter Specification PRS InputsE1 Inputs CC Signals Parameter Specification T1 SignalsE1 Signals JCC Signals MHz Signals Parameter Specification JCC4 Signals8k Signals TIA/EIA-B-422 Signals Output Alarms PowerInput Alarms Alarm Description Parameter Specification TimeProvider 1000 Front-Access ShelfTimeProvider 1100 Rear-Access Shelf Roof Antenna Environmental Appendix a Factory Default Values This Appendix Default Command Access Levels Command Default Access Level Editable? Alarm Default Values IOC2-related Alarms IOC1-related AlarmsGPS-related Alarms Inplos Immed Inpfrq Inpphase Exdsc Ffoff Mtie Inplos Immed Inpfrq Inpphase Exdsc Ffoff Mtie TpiusigPRS-related Alarms INP1 or INP2-related Alarms Parameter Default Value Default Equipment ParametersRTM-related Alarms Local/Remote Comm Port Parameters aid=COMp IOC Parameters aid=IOCm Default Input ParametersParameter Default Value Input Parameters aid=SYS Input Parameters aid=PRS Input Parameters aid=PRS, INPp Default Output ParametersParameter Default Value Output Parameters aid=OUTg E422 Output Parameters aid=E422g Default Retimer Parameters Parameter Default Value Retimer Parameters aid=RTMg Default Retimer Parameters Appendix B Craft Software Reference Software System RequirementsDocumentation Installing SynCraft Installing SynCraft Symbols Index IMC IOC PRS Snmp Revision G April TimeProvider User’s Guide