Manuals / Toshiba / Communications / Telephone

Toshiba DKT2520-FSD, DKT2510-FSD manual Xiii

Models: DKT2520-FSD DKT2520-FS DKT2510-FS DKT2510-FSD

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Introduction	Related Documents/Media

♦Strata Technical Library CD-ROMenables you to view, print, navigate and search publications for Strata DK40 and Strata CT digital business telephone systems. It also includes Strata CT ACD Documentation, including the ACD Agent Guide and ACD Supervisor’s Guide. ACD Installation and Programming instructions are included in the Strata CT Installation and Maintenance Manual and the Strata CT Programming Manual.

Strata CT Digital Telephone User Guide November 2001

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Toshiba DKT2520-FSD, DKT2510-FSD manual Xiii

Contents

Digital Telephone User Guide Copyright Telecommunications Division Publication InformationContents Contents Iii HS-OCA SP-OCALCD Operation Single Digital Telephone Grand Tour Contents Vii Add-on Module/DSS ConsoleAppendix C Button Labels Index Viii Introduction Organisation How to Use This GuideSee Figure ConventionsAction/Response Related Documents/MediaXiii Xiv Digital Telephone Grand Tour Digital Telephone Models Buttons Hold ButtonsFixed Buttons Fixed Button Definitions Cnf/TrnFixed Button Definitions Line Buttons Flexible ButtonsDirectory Number DN Buttons Directory Button DefinitionsButton Definitions Multiple Directory Numbers Example Feature ButtonsLCD Buttons Soft Key PromptsSoft Key and Control Buttons LED Indicators Volume Controls Using only Vol /Vol Feature Phone Comments StatusOn-hook/Off-hook By Vol /Vol Vol#6101 then Vol /VolBefore You Begin FeaturesSignalling Automatic Line SelectionRinging Line Preference Quick Reference Making an Internal CallMaking an Outside Call Press Line Making an Outside Call to an Isdn TrunkAnswering Calls On-Hook DiallingAccount Code Calls Incoming Call NotificationForced Account Codes Verified/Non-Verified Voluntary Account Codes Verified/Non-Verified To dial using a Voluntary Account CodeTo send an Alert Signal Alarm ResetAlert Signalling To reset the alarmTo call a specific console Attendant Console CallingAutomatic Busy Redial ABR To call any attendant consoleTo cancel ABR Automatic Callback ACBTo activate ABR To set ACB To use Automatic Hold To cancel ACB to busy or DND stationTo switch between calls Automatic HoldTo enable/cancel BGM on your telephone speaker BGM Over Telephone SpeakersCall Forward Call Forward Modes Make CF Call Using Call Forward ButtonsUsing Access Codes LCD TelephonesTo cancel a Call Forward-All Calls Call Forward-All CallsReceive CF Call To cancel a Call Forward-Busy Call Forward-BusyCall Forward-No Answer Call Forward-Busy/No Answer To cancel a Call Forward-No AnswerCall Forward-Fixed To cancel a Call Forward-Busy/No AnswerCall Forward-External To cancel a Call Forward-ExternalTo change the destination number Remote Destination ChangeTo park a call Call Park OrbitsCall Park To retrieve a parked callTo park and page a call Call Pickup To use directed call pickup DN PickupDirected Call Pickup Group PickupCalls Ringing to Other Groups Call Transfer with Camp-onPage/Internal Call Pickup Calls Ringing Within Your GroupTo transfer a call To answer a waiting call by placing the current call on-hold Call WaitingTo make a conference call Conference CallsDate/Time/Day Adjustment Direct Inward System Access DisaDisa Calls Internal Disa Calls External Direct Station Selection DSS Buttons Hotline Do Not Disturb DNDTo connect directly to another station’s PDN Door Lock Button Location Door LocksTo activate/deactivate DND To unlock a doorDoor Phones Door Phone Lock IDs/LocationsDoor Phone Location DNs To answer a door phone call To call/monitor a door phoneTo call from a door phone Dtmf Tone Dialling with * and # Emergency Ringdown/Hotline ServiceTo deactivate group listening Group ListeningHandsfree Answerback To activate group listeningTo use handsfree monitoring Handsfree MonitoringIsdn Outgoing Calling Message WaitingTo make an outgoing call to an Isdn trunk To cancel the Msg light Message Waiting Light on PDNTo answer a Msg light To respond to PhDN/MW To cancel PhDN/MWMessage Waiting Light on PhDN/MW Message Waiting Light on Another TelephoneTo turn the microphone ON/OFF To cancel a message light set on another stationMicrophone Cut-Off Off-hook Call Announce OCATo make an OCA call Tone Signalling To make an OCA call Voice First SignallingTo disconnect an SP-OCA call to your station To answer an HS-OCA talkback callTo disconnect an HS-OCA call to your station To answer an SP-OCA callOverride Calls Busy Override Do Not Disturb OverrideExecutive Override Toll Restriction Override Privacy OverrideTo make an All Call AnnouncementsAll Call To make a page announcementTo use Privacy Release To set/cancel privacyPrivacy On-Line Privacy ReleaseTo save a telephone number Release and AnswerSaved Number Redial To release an active call and answer an incoming callTo make a call on-hook dialling SpeakerphoneTo change from speakerphone to handset To change from handset to speakerphoneSpeed Dial To answer an incoming call using speakerphoneTo program one-touch telephone number dialling To clear a telephone number on a Station Speed Dial buttonTo store a feature onto a SD button Speed Dial-AdvancedFeaturesFeature Access Codes To make a call using a Speed Dial button or access codeTo store a feature onto a code Feature Access Codes Features Feature Access Code SequenceCnf/Trn + #45 Hold + PDN + #5#30 Speed Dial Number Linking Speed Dial Pause and Flash/Recall StorageLinked Speed Dial Example To link station/system speed dial numbersTo use the new link Chain Dialling Speed Dial NumbersTimed Reminders To chain dial Speed Dial numbersTo set a timed reminder To cancel a Timed Reminder To change Tone Dialling Tone/Pulse DiallingTo connect two outside lines using a DN button Two Tandem Exchange Line ConnectionDN Button Exchange Line Buttons To connect two outside lines using a Line buttonTo supervise a tandem call and release it SupervisionVoice Mail Integration Message MailboxTo assign a voice mail message mailbox number To cancel the mailbox number Message RetrievalTo assign the message retrieval sequence Call Forward to Voice Systems To retrieve messages with Msg or PhDN/MW buttonMultiple Message Retrieval LCD Telephones To forward calls to voice mail To cancel Call ForwardFeatures LCD Operation Control Button Definitions Control ButtonsTo Exit from any Mode Soft KeysScroll To turn Soft Keys OFF How to Use Soft KeysSoft Key Display To turn Soft Keys onTo Use Soft Keys to Make a Conference Call Example Using Soft Keys to Make a Conference CallSignalling, announce the call to Soft Key Prompts To display the BLF Busy Lamp Field BLF DisplayCall Park Orbit List Display CLI/DDI Information ModeTo activate the CLI or DDI display mode To deactivate the CLI or DDI display modeRetrieve and Auto Dial Missed Calls To view missed callsTo delete lost call To Auto Dial the lost call Messages, Memos, and Name Display100 400 To enter LCD characters300 600 900Station Messages MessagesSystem Messages 60~64 System Messages 65~99To set an advisory message for incoming calls To enter/store a station messageTo set a advisory station message for a remote station Message Notifications Notification Station MessagingTo set a notification station message Group Notification Station Messaging To receive a notification station message100 To receive a notification messageSilent Messaging Busy Station 101To send a message to a busy station 102 MemosSpeed Dial Memos To program Speed Dial names and numbersTo check a speed dial number 103To display the Speed Dial number and memo To dial a Speed Dial number104 Name/Number DisplayTimed Reminders To enter name/number information105 To clear name/number displayTo erase name/number display 106 107 Single Digital Telephone Grand Tour4Digital Single Line Telephone DKT2001 108Msg 109Fixed Button Definitions Button Definitions Line110 Using only Vol /Vol Feature Phone Status Comments111 Single Line Digital Telephone Features112 Feature CodesIncoming Call Ringing Patterns To flash/recall an Exchange lineSee on 113114 Making an Outside Call Using Isdn115 Forced Account Codes116 Verified Account CodesVoluntary Account Codes To record a voluntary account code117 118 To access other ACD featuresAutomatic Call Distribution ACD To receive ACD calls119 To call a particular console To make an emergency call to a console120 Background Music BGM Over Telephone Speakers Call Forward CF121 122 123 To cancel Call Forward-External Remote Call Forward-External Destination Change124 125 126 127 To retrieve a parked call from any stationTo park a call and page another station Pick up Calls to a Group To pick up a call that is ringing in your pickup groups128 To pick up a call that is ringing in another group 129130 Optional Add More Callers to a Conference or Tandem CallTo cancel Exchange Line Queuing Exchange Line Queuing131 132 To make an outgoing call with Disa 133Door Phone ID Location 134Hold Retrieve a Call on Hold135 Retrieve a Call on Exclusive Hold To answer a Message Waiting light136 To cancel the Message Waiting light Set Message Waiting on Other Telephones137 Busy Override or Off-hook Call Announce Do Not Disturb DND Override138 139 Paging AnnouncementsRepeat Last Number Dialled To store a station speed dial number140 To speed dial call 141142 Setting Call ForwardTo store the voice mail ID code To cancel the voice mail ID codeVoice Mail Identification Code 143144 To cancel the voice mail retrieval codesVoice Mail Message Retrieval Call Forward To Toshiba Voice SystemsTo retrieve messages 145146 147 Add-on Module/DSS ConsoleExample Button Assignments for the Strata CT DADMs 148149 DSS Console150 FeaturesDSS Button Calling a StationTo transfer a call to an idle station Transfer to an Idle StationCall Transfer with Camp-on 151152 Call Answering Exchange LineSpeed Dial To transfer call to a busy station153 PagingCall Forward Override DSS Override Night Transfer154 Exchange Line Access Codes To access a line155 156 Feature Access CodesPaging Access Codes To enter a paging group access code157 990~999 Speed Dial Access Codes158 100~139 200~999159 Single Line Digital Telephone Access Codes160 Paging Groups Access Code Station Group a #311161 162 163 Button Labels 164Group Pickup 165Park 166Unlock Door 167168 169 Safety ApprovalSelv PEPU2A 170EMC Compliance 171Equipment details Table A2 Interface Type Network Service Type Approval172 Table A3 Tones/Signal to Frequency Cadence Meaning Network Planning Information173 Table A5 System Port Type 174Table A4 Sys Port Type175 Index176 Isdn 177178 179 180