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Toshiba DKT2510-FSD, DKT2520-FSD manual Account Code Calls, Incoming Call Notification

Models: DKT2520-FSD DKT2520-FS DKT2510-FS DKT2510-FSD

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Account Code Calls	Features

Incoming Call Notification

Muted ringing while you are on a call indicates an incoming call. If another call comes in during the first call, release, transfer, or place the call on hold, then answer the second call.

➤Press Release and Ans

...or hold down the hookswitch for about one second.

Account Code Calls

Entered before or after a call, Account Codes (i.e., Forced, Voluntary) can be used for a variety of reasons including billing, tracking, and line restriction applications. Account Codes are recorded by the system and can, along with the details of the calls, be printed on a Station Message Detail Recording (SMDR) report.

Forced Account Codes (Verified/Non-Verified)

Some applications require you enter an Account Code, called a Forced Account Code, before dialling a telephone number.

If the system is set for Verified Account Codes, station users must enter specific codes when entering the Forced Account Code(s) or the call does not execute. Verified Account Codes are established in system programming or by designated stations.

➤To dial using a Forced Account Code Emergency Override of Forced Account Codes

You can bypass Forced Account Code requirements with three emergency numbers, including 999. See your System Administrator for these numbers:

1) 999

2) 112

3) _______

18	Strata CT Digital Telephone User Guide November 2001

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Toshiba DKT2510-FSD manual Account Code Calls, Incoming Call Notification, Forced Account Codes Verified/Non-Verified

Contents

Digital Telephone User Guide Publication Information Copyright Telecommunications Division Contents Contents HS-OCA SP-OCA Iii LCD Operation Single Digital Telephone Grand Tour Contents Add-on Module/DSS Console Vii Appendix C Button Labels Index Viii Introduction How to Use This Guide Organisation Conventions See Figure Related Documents/Media Action/Response Xiii Xiv Digital Telephone Grand Tour Digital Telephone Models Buttons Fixed Button Definitions Cnf/Trn ButtonsFixed Buttons Hold Fixed Button Definitions Flexible Buttons Line Buttons Directory Button Definitions Directory Number DN ButtonsButton Definitions Feature Buttons Multiple Directory Numbers Example Soft Key Prompts LCD ButtonsSoft Key and Control Buttons LED Indicators Using only Vol /Vol Feature Phone Comments Status Volume ControlsOn-hook/Off-hook Vol /Vol Vol#6101 then By Vol /Vol Features Before You Begin Automatic Line Selection SignallingRinging Line Preference Making an Internal Call Quick ReferenceMaking an Outside Call Making an Outside Call to an Isdn Trunk Press Line On-Hook Dialling Answering Calls Incoming Call Notification Account Code CallsForced Account Codes Verified/Non-Verified To dial using a Voluntary Account Code Voluntary Account Codes Verified/Non-Verified To reset the alarm Alarm ResetAlert Signalling To send an Alert Signal To call any attendant console Attendant Console CallingAutomatic Busy Redial ABR To call a specific console Automatic Callback ACB To cancel ABRTo activate ABR To set ACB Automatic Hold To cancel ACB to busy or DND stationTo switch between calls To use Automatic Hold BGM Over Telephone Speakers To enable/cancel BGM on your telephone speakerCall Forward Call Forward Modes LCD Telephones Using Call Forward ButtonsUsing Access Codes Make CF Call Call Forward-All Calls To cancel a Call Forward-All CallsReceive CF Call Call Forward-Busy To cancel a Call Forward-BusyCall Forward-No Answer To cancel a Call Forward-No Answer Call Forward-Busy/No Answer To cancel a Call Forward-Busy/No Answer Call Forward-Fixed To cancel a Call Forward-External Call Forward-External Remote Destination Change To change the destination number Call Park Orbits To park a call To retrieve a parked call Call ParkTo park and page a call Call Pickup Group Pickup DN PickupDirected Call Pickup To use directed call pickup Calls Ringing Within Your Group Call Transfer with Camp-onPage/Internal Call Pickup Calls Ringing to Other Groups To transfer a call Call Waiting To answer a waiting call by placing the current call on-hold Conference Calls To make a conference call Direct Inward System Access Disa Date/Time/Day AdjustmentDisa Calls Internal Disa Calls External Do Not Disturb DND Direct Station Selection DSS Buttons HotlineTo connect directly to another station’s PDN To unlock a door Door LocksTo activate/deactivate DND Door Lock Button Location Door Phone Lock IDs/Locations Door PhonesDoor Phone Location DNs To call/monitor a door phone To answer a door phone callTo call from a door phone Emergency Ringdown/Hotline Service Dtmf Tone Dialling with * and # To activate group listening Group ListeningHandsfree Answerback To deactivate group listening Handsfree Monitoring To use handsfree monitoring Message Waiting Isdn Outgoing CallingTo make an outgoing call to an Isdn trunk Message Waiting Light on PDN To cancel the Msg lightTo answer a Msg light Message Waiting Light on Another Telephone To cancel PhDN/MWMessage Waiting Light on PhDN/MW To respond to PhDN/MW Off-hook Call Announce OCA To cancel a message light set on another stationMicrophone Cut-Off To turn the microphone ON/OFF To make an OCA call Voice First Signalling To make an OCA call Tone Signalling To answer an SP-OCA call To answer an HS-OCA talkback callTo disconnect an HS-OCA call to your station To disconnect an SP-OCA call to your station Override Calls Do Not Disturb Override Busy OverrideExecutive Override Privacy Override Toll Restriction Override To make a page announcement AnnouncementsAll Call To make an All Call Privacy Release To set/cancel privacyPrivacy On-Line To use Privacy Release To release an active call and answer an incoming call Release and AnswerSaved Number Redial To save a telephone number To change from handset to speakerphone SpeakerphoneTo change from speakerphone to handset To make a call on-hook dialling To answer an incoming call using speakerphone Speed Dial To clear a telephone number on a Station Speed Dial button To program one-touch telephone number dialling To make a call using a Speed Dial button or access code Speed Dial-AdvancedFeaturesFeature Access Codes To store a feature onto a SD button Feature Access Codes Features Feature Access Code Sequence To store a feature onto a codeCnf/Trn + #45 Hold + PDN + #5#30 Speed Dial Pause and Flash/Recall Storage Speed Dial Number Linking To link station/system speed dial numbers Linked Speed Dial Example Chain Dialling Speed Dial Numbers To use the new link To chain dial Speed Dial numbers Timed RemindersTo set a timed reminder To cancel a Timed Reminder Tone/Pulse Dialling To change Tone Dialling Two Tandem Exchange Line Connection To connect two outside lines using a DN buttonDN Button To connect two outside lines using a Line button Exchange Line Buttons Supervision To supervise a tandem call and release it Message Mailbox Voice Mail IntegrationTo assign a voice mail message mailbox number Message Retrieval To cancel the mailbox numberTo assign the message retrieval sequence To retrieve messages with Msg or PhDN/MW button Call Forward to Voice SystemsMultiple Message Retrieval LCD Telephones To cancel Call Forward To forward calls to voice mail Features LCD Operation Control Buttons Control Button Definitions Soft Keys To Exit from any ModeScroll To turn Soft Keys on How to Use Soft KeysSoft Key Display To turn Soft Keys OFF Example Using Soft Keys to Make a Conference Call To Use Soft Keys to Make a Conference Call Signalling, announce the call to Soft Key Prompts Busy Lamp Field BLF Display To display the BLF To deactivate the CLI or DDI display mode CLI/DDI Information ModeTo activate the CLI or DDI display mode Call Park Orbit List Display To view missed calls Retrieve and Auto Dial Missed CallsTo delete lost call Messages, Memos, and Name Display To Auto Dial the lost call 900 To enter LCD characters300 600 100 400 System Messages 65~99 MessagesSystem Messages 60~64 Station Messages To enter/store a station message To set an advisory message for incoming calls To set a advisory station message for a remote station Notification Station Messaging Message NotificationsTo set a notification station message To receive a notification station message Group Notification Station Messaging To receive a notification message 100 101 Silent Messaging Busy StationTo send a message to a busy station To program Speed Dial names and numbers MemosSpeed Dial Memos 102 To dial a Speed Dial number 103To display the Speed Dial number and memo To check a speed dial number To enter name/number information Name/Number DisplayTimed Reminders 104 To clear name/number display 105To erase name/number display 106 Single Digital Telephone Grand Tour4 107 108 Digital Single Line Telephone DKT2001 Button Definitions Line 109Fixed Button Definitions Msg Using only Vol /Vol Feature Phone Status Comments 110 Single Line Digital Telephone Features 111 To flash/recall an Exchange line Feature CodesIncoming Call Ringing Patterns 112 113 See on Making an Outside Call Using Isdn 114 Forced Account Codes 115 To record a voluntary account code Verified Account CodesVoluntary Account Codes 116 117 To receive ACD calls To access other ACD featuresAutomatic Call Distribution ACD 118 119 To make an emergency call to a console To call a particular console120 Call Forward CF Background Music BGM Over Telephone Speakers121 122 123 Remote Call Forward-External Destination Change To cancel Call Forward-External124 125 126 To retrieve a parked call from any station 127To park a call and page another station To pick up a call that is ringing in your pickup groups Pick up Calls to a Group128 129 To pick up a call that is ringing in another group Optional Add More Callers to a Conference or Tandem Call 130 Exchange Line Queuing To cancel Exchange Line Queuing131 132 133 To make an outgoing call with Disa 134 Door Phone ID Location Retrieve a Call on Hold Hold135 To answer a Message Waiting light Retrieve a Call on Exclusive Hold136 Set Message Waiting on Other Telephones To cancel the Message Waiting light137 Do Not Disturb DND Override Busy Override or Off-hook Call Announce138 Paging Announcements 139 To store a station speed dial number Repeat Last Number Dialled140 141 To speed dial call Setting Call Forward 142 143 To cancel the voice mail ID codeVoice Mail Identification Code To store the voice mail ID code Call Forward To Toshiba Voice Systems To cancel the voice mail retrieval codesVoice Mail Message Retrieval 144 145 To retrieve messages 146 Add-on Module/DSS Console 147 148 Example Button Assignments for the Strata CT DADMs DSS Console 149 Calling a Station FeaturesDSS Button 150 151 Transfer to an Idle StationCall Transfer with Camp-on To transfer a call to an idle station To transfer call to a busy station Call Answering Exchange LineSpeed Dial 152 Night Transfer PagingCall Forward Override DSS Override 153 154 To access a line Exchange Line Access Codes155 To enter a paging group access code Feature Access CodesPaging Access Codes 156 157 100~139 200~999 Speed Dial Access Codes158 990~999 Single Line Digital Telephone Access Codes 159 Paging Groups Access Code Station Group a #311 160 161 162 163 164 Button Labels 165 Group Pickup 166 Park 167 Unlock Door 168 Safety Approval 169 170 Selv PEPU2A 171 EMC ComplianceEquipment details Type Approval Table A2 Interface Type Network Service172 Network Planning Information Table A3 Tones/Signal to Frequency Cadence Meaning173 Sys Port Type 174Table A4 Table A5 System Port Type Index 175 176 177 Isdn 178 179 180