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Toshiba DKT2510-FS, DKT2510-FSD, DKT2520-FS, DKT2520-FSD Call Waiting

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40 Strata CT Digital Telephone User Guide November 2001

Call Waiting Features

Call Waiting

You can answer a call that is transferred to your s tation, e ven when your s tation i s busy. When another

call is camped onto your station, you hear two camp-on tone beeps and the [DN] or Line LED flashes

red (on-hold).

If a call is sent to your station when busy, and your station does not have a [DN] or Line

LineLine

Line button

available to receive the call, two camp-on tone beeps are s ent to your telephone. You must disconnect

or transfer the existing call to answer the waiting call.

➤To answer a waiting call by placing the current call on-hold

➤To answer a waiting call by disconnecting or transferring the current call

➤Press Hold The existing call is placed on-hold. The camped-on line rings

your station (the Line LED flashes green - incoming call).

...or if your telephone

has the Auto Hold

feature, just press the

flashing [DN] or Line.

You are connected to the transferred call. The [DN] or Line

LED flashes green (in-use).

Note See your System Administrator to find out if you have

Auto Hold.

➤Hang up or transfer the

existing call; the

camped-on call rings

your station

The existing call disconnects or transf ers. The camped-on line

rings your telephone and the Line LED flashes green (incoming

call).

...or press the flashing

[DN] or Line.This disconnects the current call and connects you to the

transferred call. The [DN] or Line LED flashes green (in-use).

Contents

Main Publication Information Copyright 2001 Toshiba Information Systems (UK) Ltd. Telecommunications Division Contents Page Page Page Page Page Page Page Page x Organisation How to Use This Guide Conventions xii Action/Response Related Documents/Media Page Page The Digital Telephone Grand Tour 1 2 Digital Telephone Models Strata CT Digital Telephone User Guide November 2001 3 The Digital Telephone Grand Tour Buttons Figure 1 20-button Digital Speakerphone with LCD 4 There are two sets of buttons, fixed and flexible. The fixed buttons (e.g., Mic, Msg, Redial, Hold, Conf/Trn, Vol, and Vol) are standard to every Strata DK 2500-series telephone (see Table 1). Fixed Buttons 6 Flexible Buttons Page 8 Buttons The Digital Telephone Grand Tour Figure 2 Multiple Directory Numbers Example LCD LCD Buttons 10 LED Indicators On-hook/Off-hook Volume Controls 12 Features 2 Before You Begin 14 Automatic Line Selection Ringing Line Preference Signalling Quick Reference Making an Internal Call Making an Outside Call Making an Outside Call to an ISDN Trunk 16 On-Hook Dialling Answering Calls 18 Incoming Call Notification Account Code Calls Forced Account Codes (Verified/Non-Verified) Voluntary Account Codes (Verified/Non-Verified) 20 Alarm Reset Alert Signalling Attendant Console Calling Automatic Busy Redial (ABR) 22 Automatic Callback (ACB) Page 24 Automatic Hold BGM Over Telephone Speakers Call Forward 26 Call Forward Modes Using Call Forward Buttons Using Access Codes LCD Telephones 28 Call ForwardAll Calls To cancel a Call Forward Call ForwardBusy Call ForwardNo Answer 30 Call ForwardBusy/No Answer Call ForwardFixed 32 Call ForwardExternal Page 34 Call Park Orbits Call Park and Page 36 Call Pickup [DN] Pickup Directed Call Pickup Group Pickup 38 Page/Internal Call Pickup Call Transfer with Camp-on Page 40 Call Waiting Conference Calls 42 Date/Time/Day Adjustment Direct Inward System Access (DISA) DISA Calls - Internal DISA Calls - External 44 Direct Station Selection (DSS) Buttons (Hotline) Do Not Disturb (DND) Door Lock(s) 46 Door Phone(s) Page 48 DTMF Tone Dialling with * and # Emergency Ringdown/Hotline Service Group Listening Handsfree Answerback 50 Handsfree Monitoring ISDN Outgoing Calling Message Waiting 52 Message Waiting Light on [PDN] Message Waiting Light on [PhDN/MW] Message Waiting Light on Another Telephone 54 Microphone Cut-Off Off-hook Call Announce (OCA) Page 56 HS-OCA SP-OCA Override Calls 58 Busy Override Do Not Disturb Override Executive Override Privacy Override Toll Restriction Override 60 Page Announcements All Call Page Privacy On-Line Privacy Release 62 Release and Answer Saved Number Redial Speakerphone 64 Speed Dial Page 66 Speed DialAdvanced Features Feature Access Codes Page 68 Speed Dial Pause and Flash/Recall Storage Speed Dial Number Linking 70 Chain Dialling Speed Dial Numbers 72 Timed Reminders Page 74 Tone/Pulse Dialling Two (Tandem) Exchange Line Connection [DN] Button 76 Exchange Line Buttons Supervision 78 Voice Mail Integration Message Mailbox Message Retrieval 80 Call Forward to Voice Systems Page Page Page 84 Control Buttons Soft Keys 86 Soft Key Display How to Use Soft Keys Page 88 Soft Key Prompts Table 9 provides definitions of all of the Soft Key prompts that could appear on your LCD. 90 Busy Lamp Field (BLF) Display CLI/DDI Information Mode DDI Call Park Orbit List Display 92 Retrieve and Auto Dial Missed Calls Messages, Memos, and Name Display 94 * Messages System Messages 60~64 System Messages 65~99 Station Messages 96 Page 98 Message Notifications Page 100 Silent Messaging (Busy Station) 102 Memos Speed Dial Memos Page 104 Timed Reminders Name/Number Display Page Page Page 108 LED Indicators 110 Volume Controls On-hook/Off-hook Single Line Digital Telephone Features 5 Before You Begin Automatic Line Selection Ringing Line Preference 112 Incoming Call Ringing Patterns Feature Codes Quick Reference Making an Internal Call Making an Outside Call 114 Making an Outside Call Using ISDN Answering Calls Account Code Calls Forced Account Codes Emergency Override of Forced Account Code Dialling Requirements 116 Verified Account Codes Voluntary Account Codes Automatic Busy Redial (ABR) 118 Automatic Call Distribution (ACD) Automatic Callback (ACB) 120 Attendant Console Calling Background Music (BGM) Over Telephone Speakers Call Forward (CF) 122 Call ForwardExternal 124 Page 126 Call Park Orbits Call Pickup 128 Pick up Calls to a Group Conference Calls Step 2: (Optional) Add More Callers to a Conference or Tandem Call 130 Exchange Line Queuing 132 Direct Inward System Access (DISA) Page 134 Door Phones DTMF Tone Dialling with * and # Hold Retrieve a Call on Hold 136 Retrieve a Call on Exclusive Hold Message Waiting Set Message Waiting on Other Telephones 138 Override Calls Busy Override or Off-hook Call Announce Do Not Disturb (DND) Override Executive Override Toll Restriction Override Paging Announcements 140 Repeat Last Number Dialled Speed Dial Timed Reminders 142 Voice Mail Integration Setting Call Forward Voice Mail Identification Code 144 Call Forward To Toshiba Voice Systems Voice Mail Message Retrieval Page Page Add-on Module/DSS Console 6 DADM 148 DADM Add-on Module/DSS Console First DADM Second DADM An Exchange line LED is green when the Exchange line is in use by the DADM console user . It is red if it is in use by another telephone user. DSS Console Note The button numbers shown in this figure are examples only and may not reflect the numbers on your particular station equipment. Figure 6 Example Button Assignments (DDSS2060) 150 [DSS] Button Features Calling a Station Transfer to an Idle Station Call Transfer with Camp-on 152 Call Answering (Exchange Line) Speed Dial Paging Call Forward Override ([DSS] Override) Night Transfer Page Digital Telephone Access Codes A Exchange Line Access Codes 156 Feature Access Codes Paging Access Codes Page 158 Speed Dial Access Codes Single Line Digital Telephone Access Codes B Exchange Line Access Codes 160 Paging Access Codes Speed Dial Access Codes Page Button Labels C 164 Page 166 Page Page Notes to Users Step 1: Safety Approval 170 Step 2: EMC Compliance 172 Step 3: Type Approval Step 4: Network Planning Information 4-2. System Port to Port losses. 174 Index A B C D E F G H I L N O P Q R T U V