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Toshiba DKT2510-FSD, DKT2520-FSD manual Attendant Console Calling, Automatic Busy Redial ABR

Models: DKT2520-FSD DKT2520-FS DKT2510-FS DKT2510-FSD

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Features	Attendant Console Calling

Attendant Console Calling

Up to four Attendant Consoles can be installed per system. There can be up to three ways to call the Attendant Console, depending upon system programming.

➤To call any attendant console

➤ Press a [DN] + 0.	The call rings the Attendant Console’s 0 button. Dial 0 calls rotate
	between the consoles if more than one console is installed.

➤To call a specific console

➤Press a [DN] + the console’s [DN].

The call rings the console’s In-DN(incoming [DN] button). Your System Administrator can provide the Attendant Console(s)

In-DNs.

➤To call all consoles for an emergency

➤Press a [DN] + the

emergency access code #400.

The call rings the Emgr button on all attendant consoles.

Automatic Busy Redial (ABR)

After reaching a busy outside number, you can activate ABR so that the Strata CT system automatically redials the number at regular intervals. If the system redials an outside number that is still busy, ABR resets and tries again. This feature may not be allowed on some (or all) lines in your system—depending on the telephone line type connected.

ABR is not attempted while your station is busy, but continues to time-out. The system inserts a pause (P) on your LCD before redialling the number.

NO. 202 P555 3700

Strata CT Digital Telephone User Guide November 2001

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Toshiba DKT2520-FS, DKT2510-FSD manual Attendant Console Calling, Automatic Busy Redial ABR, To call any attendant console

Contents

Digital Telephone User Guide Copyright Telecommunications Division Publication Information Contents Contents Iii HS-OCA SP-OCA LCD Operation Single Digital Telephone Grand Tour Contents Vii Add-on Module/DSS Console Appendix C Button Labels Index Viii Introduction Organisation How to Use This Guide See Figure Conventions Action/Response Related Documents/Media Xiii Xiv Digital Telephone Grand Tour Digital Telephone Models Buttons Fixed Buttons ButtonsFixed Button Definitions Cnf/Trn Hold Fixed Button Definitions Line Buttons Flexible Buttons Directory Button Definitions Directory Number DN ButtonsButton Definitions Multiple Directory Numbers Example Feature Buttons Soft Key Prompts LCD ButtonsSoft Key and Control Buttons LED Indicators Using only Vol /Vol Feature Phone Comments Status Volume ControlsOn-hook/Off-hook #6101 then VolVol /Vol By Vol /Vol Before You Begin Features Automatic Line Selection SignallingRinging Line Preference Making an Internal Call Quick ReferenceMaking an Outside Call Press Line Making an Outside Call to an Isdn Trunk Answering Calls On-Hook Dialling Incoming Call Notification Account Code CallsForced Account Codes Verified/Non-Verified Voluntary Account Codes Verified/Non-Verified To dial using a Voluntary Account Code Alert Signalling Alarm ResetTo reset the alarm To send an Alert Signal Automatic Busy Redial ABR Attendant Console CallingTo call any attendant console To call a specific console Automatic Callback ACB To cancel ABRTo activate ABR To set ACB To switch between calls To cancel ACB to busy or DND stationAutomatic Hold To use Automatic Hold BGM Over Telephone Speakers To enable/cancel BGM on your telephone speakerCall Forward Call Forward Modes Using Access Codes Using Call Forward ButtonsLCD Telephones Make CF Call Call Forward-All Calls To cancel a Call Forward-All CallsReceive CF Call Call Forward-Busy To cancel a Call Forward-BusyCall Forward-No Answer Call Forward-Busy/No Answer To cancel a Call Forward-No Answer Call Forward-Fixed To cancel a Call Forward-Busy/No Answer Call Forward-External To cancel a Call Forward-External To change the destination number Remote Destination Change To park a call Call Park Orbits To retrieve a parked call Call ParkTo park and page a call Call Pickup Directed Call Pickup DN PickupGroup Pickup To use directed call pickup Page/Internal Call Pickup Call Transfer with Camp-onCalls Ringing Within Your Group Calls Ringing to Other Groups To transfer a call To answer a waiting call by placing the current call on-hold Call Waiting To make a conference call Conference Calls Direct Inward System Access Disa Date/Time/Day AdjustmentDisa Calls Internal Disa Calls External Do Not Disturb DND Direct Station Selection DSS Buttons HotlineTo connect directly to another station’s PDN To activate/deactivate DND Door LocksTo unlock a door Door Lock Button Location Door Phone Lock IDs/Locations Door PhonesDoor Phone Location DNs To call/monitor a door phone To answer a door phone callTo call from a door phone Dtmf Tone Dialling with * and # Emergency Ringdown/Hotline Service Handsfree Answerback Group ListeningTo activate group listening To deactivate group listening To use handsfree monitoring Handsfree Monitoring Message Waiting Isdn Outgoing CallingTo make an outgoing call to an Isdn trunk Message Waiting Light on PDN To cancel the Msg lightTo answer a Msg light Message Waiting Light on PhDN/MW To cancel PhDN/MWMessage Waiting Light on Another Telephone To respond to PhDN/MW Microphone Cut-Off To cancel a message light set on another stationOff-hook Call Announce OCA To turn the microphone ON/OFF To make an OCA call Tone Signalling To make an OCA call Voice First Signalling To disconnect an HS-OCA call to your station To answer an HS-OCA talkback callTo answer an SP-OCA call To disconnect an SP-OCA call to your station Override Calls Do Not Disturb Override Busy OverrideExecutive Override Toll Restriction Override Privacy Override All Call AnnouncementsTo make a page announcement To make an All Call Privacy On-Line To set/cancel privacyPrivacy Release To use Privacy Release Saved Number Redial Release and AnswerTo release an active call and answer an incoming call To save a telephone number To change from speakerphone to handset SpeakerphoneTo change from handset to speakerphone To make a call on-hook dialling Speed Dial To answer an incoming call using speakerphone To program one-touch telephone number dialling To clear a telephone number on a Station Speed Dial button Feature Access Codes Speed Dial-AdvancedFeaturesTo make a call using a Speed Dial button or access code To store a feature onto a SD button Feature Access Codes Features Feature Access Code Sequence To store a feature onto a codeCnf/Trn + #45 Hold + PDN + #5#30 Speed Dial Number Linking Speed Dial Pause and Flash/Recall Storage Linked Speed Dial Example To link station/system speed dial numbers To use the new link Chain Dialling Speed Dial Numbers To chain dial Speed Dial numbers Timed RemindersTo set a timed reminder To cancel a Timed Reminder To change Tone Dialling Tone/Pulse Dialling Two Tandem Exchange Line Connection To connect two outside lines using a DN buttonDN Button Exchange Line Buttons To connect two outside lines using a Line button To supervise a tandem call and release it Supervision Message Mailbox Voice Mail IntegrationTo assign a voice mail message mailbox number Message Retrieval To cancel the mailbox numberTo assign the message retrieval sequence To retrieve messages with Msg or PhDN/MW button Call Forward to Voice SystemsMultiple Message Retrieval LCD Telephones To forward calls to voice mail To cancel Call Forward Features LCD Operation Control Button Definitions Control Buttons Soft Keys To Exit from any ModeScroll Soft Key Display How to Use Soft KeysTo turn Soft Keys on To turn Soft Keys OFF To Use Soft Keys to Make a Conference Call Example Using Soft Keys to Make a Conference Call Signalling, announce the call to Soft Key Prompts To display the BLF Busy Lamp Field BLF Display To activate the CLI or DDI display mode CLI/DDI Information ModeTo deactivate the CLI or DDI display mode Call Park Orbit List Display To view missed calls Retrieve and Auto Dial Missed CallsTo delete lost call To Auto Dial the lost call Messages, Memos, and Name Display 300 600 To enter LCD characters900 100 400 System Messages 60~64 MessagesSystem Messages 65~99 Station Messages To set an advisory message for incoming calls To enter/store a station message To set a advisory station message for a remote station Notification Station Messaging Message NotificationsTo set a notification station message Group Notification Station Messaging To receive a notification station message 100 To receive a notification message 101 Silent Messaging Busy StationTo send a message to a busy station Speed Dial Memos MemosTo program Speed Dial names and numbers 102 To display the Speed Dial number and memo 103To dial a Speed Dial number To check a speed dial number Timed Reminders Name/Number DisplayTo enter name/number information 104 To clear name/number display 105To erase name/number display 106 107 Single Digital Telephone Grand Tour4 Digital Single Line Telephone DKT2001 108 Fixed Button Definitions 109Button Definitions Line Msg 110 Using only Vol /Vol Feature Phone Status Comments 111 Single Line Digital Telephone Features Incoming Call Ringing Patterns Feature CodesTo flash/recall an Exchange line 112 See on 113 114 Making an Outside Call Using Isdn 115 Forced Account Codes Voluntary Account Codes Verified Account CodesTo record a voluntary account code 116 117 Automatic Call Distribution ACD To access other ACD featuresTo receive ACD calls 118 119 To make an emergency call to a console To call a particular console120 Call Forward CF Background Music BGM Over Telephone Speakers121 122 123 Remote Call Forward-External Destination Change To cancel Call Forward-External124 125 126 To retrieve a parked call from any station 127To park a call and page another station To pick up a call that is ringing in your pickup groups Pick up Calls to a Group128 To pick up a call that is ringing in another group 129 130 Optional Add More Callers to a Conference or Tandem Call Exchange Line Queuing To cancel Exchange Line Queuing131 132 To make an outgoing call with Disa 133 Door Phone ID Location 134 Retrieve a Call on Hold Hold135 To answer a Message Waiting light Retrieve a Call on Exclusive Hold136 Set Message Waiting on Other Telephones To cancel the Message Waiting light137 Do Not Disturb DND Override Busy Override or Off-hook Call Announce138 139 Paging Announcements To store a station speed dial number Repeat Last Number Dialled140 To speed dial call 141 142 Setting Call Forward Voice Mail Identification Code To cancel the voice mail ID code143 To store the voice mail ID code Voice Mail Message Retrieval To cancel the voice mail retrieval codesCall Forward To Toshiba Voice Systems 144 To retrieve messages 145 146 147 Add-on Module/DSS Console Example Button Assignments for the Strata CT DADMs 148 149 DSS Console DSS Button FeaturesCalling a Station 150 Call Transfer with Camp-on Transfer to an Idle Station151 To transfer a call to an idle station Speed Dial Call Answering Exchange LineTo transfer call to a busy station 152 Call Forward Override DSS Override PagingNight Transfer 153 154 To access a line Exchange Line Access Codes155 Paging Access Codes Feature Access CodesTo enter a paging group access code 156 157 158 Speed Dial Access Codes100~139 200~999 990~999 159 Single Line Digital Telephone Access Codes 160 Paging Groups Access Code Station Group a #311 161 162 163 Button Labels 164 Group Pickup 165 Park 166 Unlock Door 167 168 169 Safety Approval Selv PEPU2A 170 171 EMC ComplianceEquipment details Type Approval Table A2 Interface Type Network Service172 Network Planning Information Table A3 Tones/Signal to Frequency Cadence Meaning173 Table A4 174Sys Port Type Table A5 System Port Type 175 Index 176 Isdn 177 178 179 180