Toshiba S500M manual Fingerprint sensor Troubleshooting

Troubleshooting Procedures

2.18 Fingerprint sensor Troubleshooting

CAUTION: To delete the account for confirming the fingerprint operation, it is necessary to log on by the account with the management authority. If the password has been set to log on, ask the Log-ON password to the user.

To check if the Fingerprint sensor works correctly or not, follow the troubleshooting procedures below as instructed.

When failed in Procedure 1 to Procedure 3, execute Procedure 4.

Procedure 1: Setting Windows Log-ON password

Procedure 2: Registration of fingerprint

Procedure 3: Authentication of fingerprint

Procedure 4: Connector Check and Replacement Check

CAUTION: Scan your finger shown below.

1.Lay your finger straight to the sensor and put lightly the first joint of your finger at the centerline of the fingerprint sensor.

2.Slide slowly your finger from the first joint to fingertip at constant speed. When not recognized, adjust the speed.

Fingerprint

Fingerprintsensor sensor

2-58 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813)