Phone Line or Connections

Difficulty

Suggestions

 

 

MFC Does Not Answer

Make sure the MFC is in the correct receiving mode for

When Called

your setup (either FAX, FAX/TEL or MSG CTR).

 

Check for dial tone. If possible, call your MFC to hear it

 

answer. If there is still no answer, check the telephone

 

line cord connection. Connect a standard telephone

 

handset to the MFC telephone jack. If there is no ringing

 

when you call your MFC, call your Telephone Company

 

to check the line.

 

 

No Dial Tone on the Handset

Press Hook . If you don’t hear a dial tone, check telephone

 

line cord connections at the MFC and wall jack. Check

 

that the handset is connected to the MFC’s handset jack.

 

Test the wall jack with another single line telephone. If no

 

dial tone on the wall outlet, call your Telephone Company.

Sending Faxes

Difficulty

Suggestions

 

 

Poor Transmitting Quality

Try changing your resolution to FINE or SUPERFINE.

 

Make a copy to verify your MFC’s scanner operation.

 

 

Transmission Verification

There is probably temporary noise or static on the line.

Report Says “Result:NG”

Try sending the fax again. If the problem continues, call

 

the Telephone Company to check your phone line.

 

 

Vertical Black Lines When

If the copy you made shows the same problem, your

Sending

scanner is dirty (see “Cleaning the Scanner,” p. 24-14).

Handling Incoming Calls

Difficulty

Suggestions

 

 

Double Ring in FAX/TEL Mode The MFC knows the incoming call is not a fax so it is signaling you to answer the telephone call. Pick up the MFC handset or answer from an extension phone and press your MFC’s Telephone Answer Code

(default setting is #51).

Transferring a Fax Call to

If you answered a fax call at the MFC, press Start and hang

the MFC

up immediately. If you answered a fax call at an

 

extension phone, press your Fax Receive Code

 

(default setting is

 

51). When your MFC answers,

 

 

 

hang up.

Troubleshooting and Maintenance

T R O U B L E S H O O T I N G A N D M A I N T E N A N C E

24-7

 

 

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Visioneer MFC7050C owner manual Phone Line or Connections, 24-7