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Error Messages (Continued)
Error Message | Cause | Solutions |
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MACHINE | MFC has a mechanical | Call Brother Customer Service: | |
ERROR XX | problem | USA: |
From within Canada: 1-800-853-6660
From within Montreal: 1-514-685-6464
MEMORY FULL | You can’t store more data |
| in the memory. |
Wait until enough memory is available: If you are using the Photo ink cartridge, replace it with the Black cartridge so received faxes will print, clearing the memory—
see p.
NO RESPONSE/ | The number you dialed does Verify the number and try again. |
BUSY | not answer or is busy. |
NOT REGISTERED | You tried to access a |
| One Touch or Speed Dial |
| number that is not |
| programmed. |
Set up the One Touch or Speed Dial number. See p.
PRINTER JAM | The paper is jammed | See p. |
| in the MFC. |
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REPLACE BLACK | You have received a fax |
| message in the MFC’s |
| memory. |
Replace the Photo ink cartridge with the Black ink cartridge.
Troubleshooting and Maintenance
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E |
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