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Visioneer MFC7050C owner manual 24-13

Models: MFC7050C

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Troubleshooting and Maintenance

T R O U B L E S H O O T I N G A N D M A I N T E N A N C E	24-13

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Visioneer MFC7050C owner manual 24-13

Contents

MFC 7050C If You Need to Call Customer Service Brother Bulletin Board For Customer ServiceFax-Back System Brother on the World Wide WebDescription Ordering Accessories and SuppliesIii For USA and CanadaYear 2000 Compliant Table of Contents Setting Dialing Mode Tone/Pulse Composing Your Own Comments ViiViii 13-1 16-1 17-7 Xii Xiii Xiv Finding Information UsingThis ManualTest Sheet Procedures For USA Only About Fax MachinesFax Tones and Handshake ECM Error Correction Mode 7O5OC MFC 7050C Control Panel Keys2MFC Setup Connections Make sure you have the following items Packing ListChoosing a Location No ! no ! noConnect the handset AssemblyConnect the power cord SET Cartridges PLS Open CoverAttach the document wire extension Attach the document tray and pull out the extension Attach the paper tray and pull out the extensionLoad paper in the multi-purpose sheet feeder paper cassette For Selecting Paper ThicknessInstalling Ink Cartridges Initial Setup Did YOU CHANGE? RIGHT1.YES 2.NO Alignment Load Paper Press Start KEY Did YOU INSTALL? Black 2.PHOTOPreserving Ink Cartridges Aligning Ink Cartridges Load Paper Press StartPrinting Photo Printouts Replace BlackThis container until you are ready to use it again Head Cleaning Cleaning the Ink CartridgesRemoving and Reinstalling Ink Cartridges Cleaning the Cartridge Carrier Sequence Connecting an External Telephone Answering Device TADConnecting an External Telephone ConnectionsOutgoing Message OGM Converting Telephone Wall Outlets Special Line ConsiderationsRoll Over Phone Lines Two-Line Phone SystemInstalling MFC, External Two-Line TAD, Two-Line Telephone Multi-Line Connections PBX Custom Features on a Single LinePaper Affects the Print Quality 3PaperHandling and Using Special Paper About PaperRecommended Paper for the MFC 7050C Paper Type Paper Size Cassette Capacity Paper Specifications for Multi-purpose Sheet FeederPrint Area Function Mode User-Friendly ProgrammingFAX 2.VIDEO Alternating Displays Function Selection TableFAX NO. & Start Copy Press Copy Fax Functions Function Description Factory SetFunction Description Setup Send Print Reports Distinctive Video FunctionsSetting Dialing Mode Tone/Pulse Getting StartedDIALINGTONE? DIALINGPULSE? Setting Station ID Setting Date and TimeMaking corrections Entering TextSpecial characters and symbols Setting the Beeper Volume Choosing the Handset VolumeIt is important that you do not choose Permanent unless all PERMANENT? Setting the Speaker VolumeSetting Volume Amplify VOL AMPLIFYOFF?Enter & SET Setting the Ring VolumeDelayed Timer Memory StorageI T I a L S E T U P Basic Receiving Operations Setting the Answer ModeMode Light How it works When to use it To select or change your Answer ModeSetting Ring Delay Setting F/T Ring Time For FAX/TEL Mode OnlyRing TIME20 SEC Printing a Reduced Incoming Fax Recommended ReductionsReduction Change Reduction Setting Paper SizeOperation from Extension Telephone For FAX/TEL Mode OnlyTroubleshooting Remote Codes Advanced Receiving OperationsSetting Up Polling Receive Changing Remote CodesPolling Dialing Canceling a Scheduled JobSetting Up Sequential Polling Receive AcceptedDistinctive Ring Registering the Distinctive Ring Pattern Ring RingsDISTINCTIVEOFF? DISTINCTIVESET? Caller ID T U P R E C E I V E ADF Automatic Document Feeder BeforeYou BeginManual Transmission ResolutionDual Access Automatic TransmissionManual and Automatic Fax Redial Realtime TXOFF? Select & SET Accepted Other SETTINGS?Real Time Transmission Checking Job StatusCanceling Jobs in Memory Basic Sending OperationsComposing Electronic Cover Cover Page for Next Fax Only Comment OFFPlease Call Urgent Confidential User Defined COVERPAGEOFF? COVERPAGEON? Always Send CoverUsing a Printed Cover Cover Page MessageComposing Your Own Comments Contrast Overseas ModeOverseas Mode Advanced Sending OperationsDelayed TXOFF? Delayed FaxBroadcasting Polled TXOFF? Setting Up for Polling TransmitStoring One Touch Dial Numbers Storing Numbers for Easy Dialing201 555 987 65Appear on it SPEED-DIAL? # Storing Speed Dial NumbersCHANGE- OR- 2. Exit Changing One Touch and Speed Dial NumbersName Enter & SET Setting Up Groups for BroadcastingSetup Groupgo Enter & SET Select ONE-TOUCHT U P a U T O D I a L N U M B E R S Manual Dialing Dialing OptionsSpeed Dialing One Touch DialingAccess Codes and Credit Card Numbers HoldPause Redial Tone/PulseSearching Telephone Index 10-1 MFC Settings and Activity10-2 To Print a ReportTransmission Verification Xmit Report Activity Report Interval11-1 Using MFC as a CopierSorting Multiple Copies Making a Single CopyMaking Multiple Copies Stacking Multiple CopiesReducing and Enlarging Copies Copying a Photograph11-3 11-4 Message Center Mode Introduction12-1 12-2 Flexible Memory Settings Message StorageVOICEON? Select SET Setting Up the Message CenterSetting Message Storage FAXOFF? Select & SETREC/ERASE/PLAY? Recording Message Center Outgoing Message OGMListening to Outgoing Message OGM Erasing Outgoing Message OGMVOICE03 FAX02 Activating Message Center ModeMessage Indicators Playing Voice MessagesTo erase voice messages individually Backup Printing OptionPrinting a Fax Message Erasing Messages12-7 Setting Maximum Time for Incoming MessagesSetting Toll Saver To erase messages all at once12-8 ICM Recording MonitorFax Forwarding/Paging Programming a Fax Forwarding Number12-9 Programming Paging NumberPAGING? PAG# Enter & SET12-10 Using Remote Retrieval Access CodeChanging Remote Retrieval Access Code Remote RetrievalRemote Commands Operation Details Remote CommandsRetrieve Fax 12-12Retrieving Fax Messages Retrieving Memory Status List12-14 Changing Fax Forwarding Number Remotely13Walk-Up Video Printing Setting Up Video Print Mode Color Video PrintingVideopress Copy Default Settings Changing Default SettingsVideostill Print Size Paper Type PaperplainQuality Video TypeSetting Paper Type Setting Video Printing QualitySetting Video Type Video Printing Color Adjustment Setting Print SizeVideo Printing Brightness Video Capture to PC 14-1 14Setting Up the MFC and Computer to Work TogetherIf You Don’t Have a CD-ROM Drive Computer Requirements14-2 14-3 Connecting the MFC to the ComputerInstalling Multi-Function Link Pro Software CD-ROM Overview of Basic Steps14-4 Other Options Choosing the Software to InstallInstalling the Brother Software Exit14-6 14-7 14-8 MF Link Mode Receiving Messages into the PC14-9 14-10 Brother Status MonitorBrilliant 4-Color Output at 600 x 600 dpi-Printing at Features15-1 Brilliant 4-Color Output at 300 x 600 dpi-Printing at15-2 Printer DriverChoosing the Right Kind of Paper Multi-purpose Sheet Feeder15-3 Selecting the Paper ThicknessLoading Paper Loading Envelopes and Special Print Media15-4 Simultaneous Printing/FaxPriority Key Reset KeyPrinter Operation Keys On/Off Line Key15-6 Choose the GDI Brother MFC-7050 Series Printer driver Using the Brother Printer DriverPrinter Emulation 16-116-2 PaperTabCollate CopiesOrientation Reverse Order16-4 Paper Size16-5 Custom Paper Size16-6 Restore DefaultsOutput Media Paper SourceColor Options DefaultManual Settings Color /QualityTabBlack, White and Grayscale Color/MonochromePrint Quality Color16-9 Manual SettingsPresentations Color Control16-10 PhotographsDiffuse Halftone Type16-11 PatternPages Per Sheet Options TabLayout 16-12Ink Cartridge Maintenance TrueType Options16-13 Setting Up Watermarks WatermarksTab16-14 Font Position16-15 Adjustment Creating Custom Watermarks16-16 17-1 17Using the Multi-Function Link Pro SoftwareMulti-Function Link Pro Fax Visioneer PaperPort LE17-2 Sending a Fax fromYour PC Sending a Quick Fax17-3 Sending a Fax from the Main Menu Sending a Fax from a Windows Application17-4 17-5 Checklist for the MFCChecklist for Your PC Receiving Faxes into the PC17-6 Viewing Received Faxes17-7 Accessing the ScannerScanning a Document Twain CompliantSettings in the Scanner Window Scanning a Document into the PC17-8 Paper Size 17-917-10 Connecting Your Video Equipment17-11 Capturing an Image17-12 18-1 ForWindows 3.1x, 95/98 OnlyHow FaxSpeed Works Special Coded Format InfoImage18-2 Installing FaxSpeed FaxSpeed Macro Installer Enables you to install a18-3 18-4 Selecting Multi-Function Link Pro As Your Fax Application18-5 Creating FaxSpeed Read Module Disks for Recipients18-6 Quick Start ProceduresHow to Send an InfoImage To Send an InfoImage with FaxSpeed Standard Send18-7 Using the FaxSpeed Macro18-8 How to Read an InfoImage that Was Printed at Your MFC18-9 To read an InfoImage after viewing it in PaperPortIf the Recipient Uses Another Fax Application FaxSpeed Read Module for Recipients18-10 18-11 If Recipient Uses Fax Machine and Scanner18-12 19-1 NetCentric Internet FaxCompatible Operating Systems Set Up Your Fax Service AccountBefore You Begin Receiving Faxes19-3 Creating an Inbound AccountCover Page Builder Installing NetCentric FaxStormOverview of Utilities Contact Manager19-5 Accessing NetCentric FaxStormStatus Manager Viewfax a Fax File Viewing ApplicationSending Faxes General Tab19-6 Addressing a Fax 19-7Selecting a Group or a Contact from a Group 19-8Specifying a Cover 19-919-10 Attachments TabSending from Other WindowsApplications Options/Sender Tab19-11 Setting Up Contacts in the Contact Manager If You Are Using Windows NT Workstation Version19-12 19-13 To Add a New Contact to the All Group19-14 To Add a New Contact to Another Group19-15 Changing Contact DetailSetting Up Multiple Addresses Moving or Copying a Contact to Another Group19-16 Managing Your Faxes in the Status Manager Creating a Group for Broadcasting19-17 19-18 Accessing the Status ManagerChecking the Status of Sent Faxes Outbox Viewing Faxes You Received Inbox19-19 Accessing Your AccountManaging Faxes from Your Account Viewing Received Faxes in Your Account Page InboxCustomer Support Checking Sent Faxes in Your Account Page Outbox19-20 Please read this section before using the software Automatic E-Mail Printing For Windows 95/98 Only20-1 You Cannot Use a 16-bit TCP/IP Stack Main FeaturesIf You Are Using Korean Windows 95/98 Automatic E-Mail Printing is for Windows 95/98 OnlySetting Up Automatic E-Mail Printing Setting Up the Server20-3 20-4 Setting the Check Time20-5 Using Automatic E-Mail PrintingUninstalling Automatic E-Mail Printing from Windows 95/98 If the Uninstall Program Displays an Error Message20-6 To Access the Add/Remove Programs Properties Window21-1 Brother Control PanelGeneral Settings 21-2Time/Date Answer Mode Dial Mode21-3 21-4 ReportsActivity Report Printing Print Transmission Verification ReportFax Settings General Tab21-5 Remote Speaker VolumeStation ID Custom CoverMF Link Mode Incoming Fax Reduction Percentage Options Tab21-7 Speed Dial Auto Dial TabAuto Dial Numbers 21-8Name 21-921-10 Advanced Settings TabRemote Retrieval Access Code Fax Forward / Paging21-11 Ink Cartridge Maintenance Aligning the Ink Cartridges21-12 Cleaning the Ink Heads Installing or Replacing Ink Cartridges21-13 Left Cartridge Right Cartridge21-14 22-1 StandardTelephone FCC NoticesFrom within Montreal 1-514-685-6464 voice 22-222-3 Important-About the Interface CableIndustry Canada Compliance Statement For Canada Only International Energy Star Compliance Statement22-4 22-5 Important Safety Instructions22-6 22-7 Compilation and Publication Notice Trademarks22-8 Fax Specifications Product Description23-1 23-2 23-3 Printer SpecificationsPrinting Controller23-4 Print Media24-1 Troubleshooting24-2 Error MessagesUSA 24-3Paper is jammed in the multi-purpose sheet feeder Document JamPrinter Jam or Paper Jam 24-4Paper is jammed inside front of MFC Paper is jammed inside back of MFC24-5 24-6 If You Are Having Difficulty with Your MFC24-7 Phone Line or Connections24-8 Printer Difficulties24-9 Video Capture24-10 Head Cleaning24-11 Packing and Shipping the MFC24-12 24-13 24-14 Routine MaintenanceCleaning the Scanner Cleaning the MFC Printer Platen24-15 Storing an Extra Ink CartridgeReplacing the Ink Cartridges Routine Maintenance Disposing of the Used Ink Cartridge24-16 24-17 24-18 Load Paper Press Start KEY24-19 For Customer Service24-20 Glossary O S S a R Y Glossary O S S a R Y Hook O S S a R Y Index Faxes in PC. See Multi-Function Link Pro Cover page. See cover page delayed Memory full. See error messages Message Center Software. See also Multi-Function Link Pro choosing D E Page Visit us on the World Wide Web