Xerox 752 manual Use the table below as a reference for resolving hardware issues

Maintenance

Use the table below as a reference for resolving hardware issues.

Error Code	Problem Description	Solution
Steady	The scanner is not	Make sure the USB cable is plugged in. Try a different
	communicating with the	USB port on the computer or a different USB cable.
	computer.
6 or 11	Lamp Sensor Error	This usually occurs after a paper jam. Turn the
		scanner off then back on again. If the problem
		persists, turn off the scanner, re-start the computer,
		then turn the scanner on.

7 or 8 The lamp in the scanner body

has malfunctioned.

Make sure that the lamp has not been turned off manually. See the steps on page 80 to turn the lamp on and off. Re-boot your computer. If the problem persists, contact Xerox Technical Support.

9	Paper jam	Open the ADF cover and remove the jammed page.
		See “Clearing Paper Jams” on page 103.

10The ADF door is not fully closed.

If you recently removed a jammed paper from the ADF or replaced the ADF pad, the ADF door may not be fully closed. Turn off the scanner, make sure the door is fully shut, then turn the scanner back on.

12	Lock error	Make sure the lock on the side of the scanner is in the
		unlocked position. Turn off the scanner, toggle the lock
		switch 4 times, leave the lock switch in the unlocked

position, then turn the scanner back on. If the problem persists, contact Xerox Technical Support.

15The ADF cable is not plugged into the base of the scanner.

Turn off the scanner and plug in the ADF cable. If the cable is already plugged in, unplug the cable, plug it back in again then turn the scanner back on.

All Other	An internal part in the scanner
Codes	may have malfunctioned.

Turn off the scanner, re-boot your computer, then turn the scanner back on. If the problem persists, contact Xerox Technical Support.

110 DocuMate 752 Scanner User’s Guide