Manuals / Xerox / Computer Equipment / All in One Printer

Xerox F116 Faults, Servicing, Scanner Calibration, Customer Support, Communication Errors

Models: F116

1 141

Download 141 pages 13.4 Kb

Page 114

SERVICING

MFL 251 523 984_ FAXCENTRE F116_F116 L US.book Page 110 Mercredi, 11. août 2004 4:48 16

Maintenance

SERVICING

	For guaranteed performance of your machine, some maintenance work (replacing the fusing assembly
	and the transfer roll) has to be done on the machine approximatly every 50,000 printed pages. Please
	contact your service provider for this operation.

		SCANNER CALIBRATION

	You can perform this operation when the quality of photocopied documents is no longer satisfactory.
		M 80 OK - ADVANCED FCT / CALIBRATION
	Insert a blank page into the sheet-fed scanner and press OK to confirm.
NOTE	: Since the page you insert will be used to define the quality of subsequent copies, it must be free from any
	visible defects.

		CUSTOMER SUPPORT

	If a fault cannot be resolved, please check the Communication Error Codes and Machine Errors tables
	in the next section.
	If the problem persists, contact the Xerox Welcome Center at the following numbers:
		Xerox US Welcome Center:1-800-821-2797
		Xerox Canada Welcome Center:1-800-93-XEROX (1-800-939-3769)
	The serial number of the machine will be required, together with any relevant error codes.

FAULTS

COMMUNICATION ERRORS

If the communication fails, the machine advises you of an automatic retry later.

Example of what is displayed:

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Current time	FRI 20 DEC 20:13
Time of next try - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -	0142685014 20:18

- 110 -

Date en cours : 11 août 2004

\\Sct01002\BE31-DOC\DOC 31 - En cours\Travaux en cours\Fax\MFL V 2\LU 251 523 984B MFL_V2 FAXCENTRE F116_F116L XEROX FR_GB_ESP\Anglais\Maintenance.fm

Image 114

Xerox F116 Faults, Servicing, Scanner Calibration, Customer Support, Communication Errors, Example of what is displayed

Contents

Guide dutilisation 251523984BFaxCentre F116 / F116L Manual del usuarioEquipment WELCOMEModel FaxCentre F116Control panel Date en cours : 11 août FR_GB_ESP\Anglais\Légende.fmInstalling the removable parts CONTENTS1INSTALLATION Installing your machine 3SETTING UP YOUR MACHINE Main settingsDIRECTORY Reception OPERATIONSending CopyingOther functions MAINTENANCEMaintenance Department codeFaults Machine specificationsSAFETY Page INSTALLATION REQUIREMENTS 1INSTALLATIONINSTALLING YOUR MACHINE •Choose a location that is well ventilatedOperational precautions Operating EnvironmentMachine Installation FR_GB_ESP\Anglais\Installation.fm UNPACKING THE SHIPPING BOXInstallation Packing material Machine Shipping boxUNPACKING THE MACHINE PARTS up your Getting started Installation ContentsSafety Maintenance Operation Pull out the two pads from the paper feed inlet InstallationFR_GB_ESP\Anglais\Installation.fm Date en cours : 11 aoûtFR_GB_ESP\Anglais\Installation.fm ContentsInstallation Peel off the shipping tape from the paper trayDESCRIPTION INSTALLING THE REMOVABLE PARTS INSTALLING THE PAPER TRAYINSTALLING THE COPY OUTPUT TRAY INSTALLING THE DOCUMENT FEED TRAYINSTALLING THE DOCUMENT OUTPUT TRAY LOADING PAPERInstallation LOADING PAPER MANUALLY Supported types of paperInstallation FR_GB_ESP\Anglais\Installation.fmDate en cours : 11 août INSTALLING THE SECOND PAPER CASSETTE UNIT OPTION FR_GB_ESP\Anglais\Installation.fm CONNECTIONSInstallation A B C D E GHFTELEPHONE AND LAN CONNECTION Key to the diagramInstallation POWER LINE CONNECTION AND SWITCH-ONSet the On/Off switch to position 1 On FR GB ESP\Anglais\Installation.fmInstallation FR_GB_ESP\Anglais\Installation.fmDate en cours : 11 août The navigator 2GETTING STARTEDNAVIGATION METHODS PRESENTATIONSymbol used Moving within the menusMoving within a data entry field Symbol usedThe display screen Menu-drivenaccessACCESS TO FUNCTIONS •Menu-drivenaccess •Direct function accessMAIN MENU 2 : SETUP Direct access by numberFUNCTIONS LIST From the stand-bymodeM 251 OK MAIN MENU 2 : SETUPM 25 OK M 2511 OKMAIN MENU 5 : PRINT Page FunctionsFunction description FunctionsM 972 OK MAIN MENU 9 INTERNETM 97 OK M 973 OKFR_GB_ESP\Anglais\Configuration.fm 3SETTING UP YOUR MACHINEMAIN SETTINGS FRI 31 DEC 23:59 PLEASE WAITConditions required REMOTE CONFIGURATIONAccessing the Web Server Date/TimeType of network Geographical settingsYour machine number/your name CountryDocument feed type Delay send modeConfirmation report LanguageBEFORE RECEPTION Saving an access codeFax answering machine Activating or deactivating the answering machineRelay broadcast Reception without paperNumber of copies M 241 OK - SETUP / RECEPTION / REC. PAPERSetting Fax or PC receptionTECHNICAL PARAMETERS M 243 OK - SETUP / RECEPTION / PC RECEPT8 - ECO ENERGY ERRORRETRY DELAY RX HEADERERROR TIMEOUT SettingDefault format of document sent on the Internet a print error in PC print modeManual configuration LOCAL AREA NETWORK LAN SETTINGSAutomatic configuration LOCAL NETWORK SETTINGSSub-networkmask Netbios namesIEEE address or Ethernet address or MAC address Gateway addressL1 AND L2 LINE NETWORK CONFIGURATION MODEL F116L NETWORK TYPELINE USER MODE RECORDING THE LINE 2 NUMBER MODEL F116L SELECTING THE MANUAL TRANSMISSION MODE LINETo program the prefix To modify the minimum lengthDIALING PREFIX STOPPING A CALL IN PROGRESS Manual call pick-upwithout off-hookingCALL MONITORING L1: called numberNumber CALL REPORTS AND LOGSLOGS DateM 91 OK - INTERNET / SUPPLIER MESSAGE SERVICE AND THE INTERNETINITIALIZATIONS PARAMETERS M 921 OK - INTERNET / INIT PROVIDER / CONNECTIONM 922 OK - INTERNET / INIT PROVIDER / MESS. SERV Access to servers parametersAccess to the authentification SMTP parameters M 923 OK - INTERNET / INIT PROVIDER / SERVERSSERVERS MESSAGE SERVICECONNECTION SMTP AUTHENTSelecting the connection type Standard settingsSETTINGS Changing the connection period PERIODIC typeChanging the connection times SET TIMES type Printing the Internet settingsMail sorting Selecting the transmission typeTo transfer the E-Mailsto a PC INTERNET CONNECTIONShare PC mode SEND ALL MAILSDEACTIVATING THE INTERNET FUNCTION Immediate connection to the InternetProgrammed connection Access through the menuSetting Up Your Machine 56 FR_GB_ESP\Anglais\Configuration.fmDate en cours 11 août 4DIRECTORY CREATING SPEED DIAL LISTSFor all speed dials or group dials you may CREATING GROUP DIAL LISTS ADDING A RECORDM 11 OK - DIRECTORY / NEW CONTACT Contents CONSULTING A RECORD OR A LISTADDING A LIST To add a listPRINTING THE DIRECTORY MODIFYING A RECORD OR A LISTDELETING A RECORD OR A LIST IMPORTING A DIRECTORYFields THE FILE STRUCTUREContents For example Smith;0123456789;jsmith@isp.co.uk;J;8To import a directory PROCEDURETo disable importing M 17 OK - DIRECTORY / IMPORTTo export the directory EXPORTING A DIRECTORYSafety Maintenance Operation Directory M 18 OK - DIRECTORY / EXPORTDirectory 64 Date en cours : 11 aoûtFR_GB_ESP\Anglais\Répertoire.fm Scanner 5OPERATIONSENDING DOCUMENT POSITIONINGContrast ResolutionCHOOSING THE RESOLUTION/CONTRAST From the directoryAssigned number dialing From the redial keyTo multiple numbers For a machine number Tel in the DirectoryTransmission with auto redial Delayed transmissionImmediate transmission TRANSMISSION OVER THE TELEPHONE NETWORKActivate rerouting ReroutingSafety Maintenance To use the manual dial modeM 3912 OK - FAX / REROUTING / CALL NUMBER Tx forwardingUsing the keys or M 3913 OK - FAX / REROUTING / COPYTRANSMISSION OVER THE INTERNET Sending a color document to an E-mailaddressSending a typed message to an E-Mailaddress Access through the menuScan to FTP Deposit a file in an FTP serverThen, to send to E-mailaddress TRANSMISSION WAITING QUEUE Multi-contactsendingPrinting a document in waiting or in deposit CANCELLING A TRANSMISSION IN PROGRESSConsult or modify the waiting queue Print the waiting queueCOPYING RECEPTION OVER THE PUBLIC SWITCHED TELEPHONERECEPTION Standard copyScanner settings SPECIFIC COPY SETTINGSEnhanced copy machine settingsAssembly Scanner settingsResolution ZoomContrast Fax Reception ModeChoosing the Paper Tray LuminationDiscard size Selecting Paper FormatsReceived Faxes Reduction Mode M 84241 OK - A4 M 84242 OK - LETTERLOGS Machine settingsOTHER FUNCTIONS PaperPROGRAMMING SPEED DIALS PRINTING THE MACHINE SETTINGSPRINTING THE FUNCTIONS LIST To register a sequence for example, in key F1To print PCL fonts FONT PRINTINGCOUNTERS M 57 OK - PRINT / PCL FONTSPolling a deposited document DEPOSIT AND POLLINGPlacing a document in deposit Setting the machine for document depositSECURITY Entering the locking codeLocking the keyboard Delayed pollLocking the numbers Locking the Internet settingsLocking the SMS service To access the SMS service locking menuActivating the department code FUNCTION MANAGEMENT BY THE ADMINISTRATORDEPARTMENT CODE SCAN TO PCSetting the department codes Deactivating the department codeM 882 OK - ADVANCED FCT / DEPT. CODES / NEW DEPT M 882 OK - ADVANCED FCT / DEPT. CODES / NEW DEPT Creating a department codeDeleting a department code M 883 OK - ADVANCED FCT / DEPT. CODES / DELETEM 884 OK - ADVANCED FCT / DEPT. CODES / PRINT Printing a department codePrinting the department report M 884 OK - ADVANCED FCT / DEPART. CODES / PRINTCHARGE CODE USE OF THE DEPARTMENT CODES BY A DEPARTMENTENTERING THE CHARGE CODE MAIL BOX MBX FAX Creating an MBXMBX MANAGEMENT •perform document poll from a remote machineDeleting a MBX Modifying the features of a MBXPrinting the contents of a MBX Printing the MBX listMBX polling from a remote machine MBX deposit in your machineMBX deposit in a remote machine M 36 OK - FAX / MBX POLLINGOperation Date en cours : 11 aoûtFR_GB_ESP\Anglais\Utilisation.fm 6MAINTENANCE MAINTENANCEGENERAL TONER AND DRUM CARTRIDGES Replacing cartridgesREPLACING THE CONSUMABLES Replacing the toner cartridgeSafety 2 - Remove the old toner cartridgeMaintenance FR_GB_ESP\Anglais\Maintenance.fmmachine Safety MaintenanceMaintenance toner cartridgePress OK on the scanner keypad. The display shows Safety Press OKReplacing the drum cartridge FR_GB_ESP\Anglais\Maintenance.fm Safety MaintenanceMaintenance Date en cours 11 aoûtMaintenance with the grooves in the machineSafety Maintenance MaintenanceMaintenance TUE 02 APR 13:39 INSERT GAUGE CARSafety Press OKCLEANING Cleaning the scanner’s glassCleaning the machine Cleaning the outside of the machineCleaning the paper feed roller Safety MaintenanceMaintenance SERVICING FAULTSCOMMUNICATION ERRORS SCANNER CALIBRATIONTransmission from memory Communication error codesTransmission from the feeder General codesCode 0A - No document to be polled Code 0C - Received document errorCode 08 - Quality Code 0B - Wrong number of pagesInternet codes Error messagesMACHINE ERRORS Code 42 - Cannot access suppliermachine paper jam Inside the machineMaintenance Operation At the fusing assemblyMaintenance Date en cours : 11 aoûtPaper jam at the feeders and trays Safety MaintenanceAt the machine output tray At the paper tray Document feeder document jamSCANNER DOCUMENTS JAMS At the manual feed trayMISC PROBLEMS At switch-onnothing appears on screenYou receive a blank page MACHINE PACKING AND TRANSPORTATIONThe machine does not receive any faxes You cannot send a faxClose the shipping box with adhesive tape Weight MACHINE SPECIFICATIONSDimensions Electric power supply7SAFETY Warning MarkingsCleaning Your Product Operator Accessible AreasMaintenance Electrical SupplyWARNING - ELECTRICAL SAFETY INFORMATION Do These LASER SAFETY INFORMATIONOPERATIONAL SAFETY INFORMATION Do Not Do TheseFOR CONSUMABLES MAINTENANCE INFORMATIONOZONE SAFETY INFORMATION SafetyREGULATORY INFORMATION PRODUCT SAFETY CERTIFICATIONRADIO FREQUENCY EMISSIONS United States, CanadaFOR FAX FUNCTION FAX Send Header RequirementsData Coupler Information Safety Maintenance CANADAEUROPE SafetyENVIRONMENTAL COMPLIANCE RegulationsCanada ILLEGAL COPIESCanada 6.Passports. Foreign Passports may be photographedOther countries PRODUCT RECYCLING AND DISPOSAL SafetyToner cartridge CONSUMABLE CHARACTERISTICSCONSUMABLE REFERENCES 006R01218