Zebra Technologies 8 user manual Wifi Incompatible

7:Troubleshooting OCP Error Messages

CODE	MESSAGE	POSSIBLE CAUSE		POSSIBLE SOLUTION
19003	WIFI LINK LOST	•	Connection to the access point	a. Verify access point is properly
			was lost.	connected to the network and
		•	Poor signal quality or low signal	powered ON.
			strength.	b. Put the printer antenna in a similar
		•	Interference.	orientation than access point’s
		• Access point power has been lost.		antenna, and re-run the set-up wizard
				to re-establish the wireless settings.
19004	WIFI INCOMPATIBLE	•	Printer, after power up, found the	Re-run the set-up wizard to establish the
	NETWORK		access point specified by the wireless	new wireless settings.
			settings, but found the access point
			settings incompatible.
		• Access point configuration has been
			modified.
19005	WIFI ASSOCIATION FAILED	•	During association with an access	Put the printer antenna in a similar
			point, the association failed.	orientation as the access point’s
		•	Poor signal quality.	antenna, and re-run the set-up wizard to
		•	Low signal strength.	re-establish the wireless settings.
19006	WIFI CONNECTION FAILED	• They key handshake following the		Ensure that you have the correct
			association failed.	key/passphrase, then re-run the set-up
		• WEP Key or WPA passphrase is		wizard to establish new wireless
			incorrect.	settings.

150 Zebra ZXP Series 8 Card Printer User’s Manual P1045430-002