Zebra Technologies 8 user manual Laminator Eeprom

				7: Troubleshooting
				OCP Error Messages
CODE	MESSAGE	POSSIBLE CAUSE		POSSIBLE SOLUTION
17023	LAMINATOR FAN FAIL	This should only happen if one or both		Check for blocked vents.
		cooling fans fail or the cooling vents near
		the heated roller assembly are blocked or
		the fan(s) have failed.
17024	LAMINATOR EEPROM	The parameters stored in EEPROM have		a. Press RETRY on the OCP when this
	DEFAULT	been reset to their default values. This will		error occurs.
		not normally happen, but could be seen		b. Power cycle the printer, and retry.
		with certain FW upgrades when new
		parameters have been added by
		Engineering. It could also indicate a
		problem with the Laminator’s EEPROM.
17025	LAMINATOR TOP	If the top roller temperature does not		Power cycle the printer, and retry.
	TEMPERATURE LOW	reach a fixed temperature threshold, the
		under temp error occurs.
17026	TOP AND BOTTOM	The top and bottom laminates have		Load new rolls of laminate.
	LAMINATES OUT	run out.
17027	TOP LAMINATE OUT	The top laminate has run out.		Load new roll of laminate.
17028	BOTTOM LAMINATE OUT	The bottom laminate has run out.		Load new roll of laminate.
17029	INVALID TOP LAMINATE	Laminate does not match the type allowed		a. Verify that the top and bottom
		in the laminator or top and/or bottom has		laminate cassettes are installed in the
		been swapped.		correct locations.
				b. Verify the part number of the laminate
				is correct on OCP.
				c. Power cycle the printer, and retry.
17030	INVALID BOTTOM	Laminate does not match the type allowed		a. Verify that the top and bottom
	LAMINATE	in the laminator or top and/or bottom has		laminate cassettes are installed in the
		been swapped.		correct locations.
				b. Verify the part number of the laminate
				is correct on OCP.
				c. Power cycle the printer, and retry.
17031	BOTTOM LAMINATE	• Improperly prepared registered		Remove and recut laminate in the center
	REGISTRATION ERROR		laminate.	of the index notch, re-install, and retry.
		•	Media misfeed.
		•	Patch length improperly set.
		•	Unexpected end of laminate roll
			detected.
17038	LAMINATOR COVER OPEN	This warning will be displayed if the cover		This warning will be cleared when the
		protecting the laminator is opened.		laminator cover is closed.
17040	LAMINATOR INITIALIZING	This warning will be displayed after the		No action needed
		laminator door is closed and laminate
		spools are re-read/detected.
17041	LAMINATOR FIRMWARE	LCB (Laminator Controller Board)		Install the firmware.
	MISSING	Firmware is missing.
17042	LAMINATOR MAB	Laminator MAB (Media Authentication		Install the firmware.
	FIRMWARE MISSING	Board) Firmware is missing.
18001	ETHERNET COMM ERROR	Ethernet communication problem.		a. Disconnect and reconnect the
				network cable.
				b. Power cycle the printer, and retry.
19001	WIFI COMM ERROR	Wireless Ethernet communication		a. Power cycle the printer.
		problem.		b. Re-run the set-up wizard to
				re-establish the wireless settings.
				c. Contact Zebra Technical Support.
19002	WIFI ACCESS POINT	Access point, specified by printer wireless		Verify access point, specified by the
	MISSING	settings, not found during initial printer		printer wireless settings, is properly
		scan after power up.		connected to the network and turned on.

P1045430-002 Zebra ZXP Series 8 Card Printer User’s Manual 149