Lantronix MSS manual Problem Report Procedure, Full Contact Information

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A: Contact Information

If you are experiencing an error that is not listed in Appendix B of your Installation Guide, or if you are unable to fix the error, contact your dealer or Lantronix Technical Support at 800-422-7044 (US) or 949- 453-3990.Technical Support is also available via Internet email at support@lantronix.com.

A.1 Problem Report Procedure

When you report a problem, please provide the following information:

◆Your name, and your company name, address, and phone number

◆Lantronix MSS model number

◆Lantronix MSS serial number

◆Software version (use the Show Server command to display)

◆Network configuration, including the information from a Netstat command

◆Description of the problem

◆Debug report (stack dump), if applicable

◆Status of the unit when the problem occurred (please try to include information on user and network activity at the time of the problem)

A.2 Full Contact Information

Address:

Phone: 949/453-3990

Fax: 949/453-3995

World Wide Web: http://www.lantronix.com

North American Direct Sales: 800/422-7055

North American Reseller Sales: 800/422-7015

North American Sales Fax: 949/450-7232

Internet: sales@lantronix.com

International Sales: 949/450-7227

International Sales Fax: 949/450-7231

Internet: intsales@lantronix.com

Technical Support: 800/422-7044 or 949/453-3990

Technical Support Fax: 949/450-7226

Internet: support@lantronix.com

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Contents MSS Reference Manual Part Number Contents Contents Iii Index What’s New Command SyntaxKey Purpose Command Line EditingAbout This Manual HelpCommand Reference Backward Change 80211 EnabledChange Change 80211 Antenna DefaultsRestrictions Parameters ErrorsChange 80211 Fragmentation Change 80211 MAC AddressExamples Change 80211 Network ModeChange 80211 Region Change 80211 PowerChange 80211 RTS Change 80211 ResetChange 80211 WEP Current port only Change AccessChange Autobaud DefaultsDynamic See AlsoChange Autostart Dashes for ranges Change Bootgateway Change Backward SwitchRestrictions Requires privileged user status ParametersPort Change BootpDefaultsEnabled Change BreakChange Charsize DefaultsNone See AlsoDefaults Bytes Change BufferingChange Datasend Condition has been detected Restrictions Change DedicatedCommand on Change Domain Change DhcpChange DTRWait Change DSRLogoutChange Flow Control DefaultsDisabledChange Gateway Change Forward SwitchDefaultsDisabled See Also Change Inactive TimerChange Inactive Logout Change Incoming Change IPSecurity Change IPAddressChange LAT CircTimer Change LAT Identification Change LAT GroupsChange Loadhost Change Local Switch Change Modem Control Change LoginpassChange Name Change Modem EmulationChange NetWare Encapsulation Change NameserverChange NetWare Loadhost Change NetWare Internal NetworkChange Parity Change NetWare RoutingParametersfileserver Change Passflow Change Password Limit Change Password IncomingChange Portname Change Password ProtectChange Preferred Change Rarp Change PrivpassChange Retransmit Limit Change RloginChange RS485 Change Secondary Change Signal CheckChange Session Limit Change SNMPSetComm Change SilentbootChange Speed Change SoftwareTwo colons and the startup file name of up to 47 characters Change StartupChange Stopbits Defaults See AlsoChange Subnet Mask Change TCPKeepalive DefaultsConsoleChange Telnetdest Change Termtype Change TelnetpadParameters Examples Daytime is only supported over UDP Change TimeserverChange Wins Change VerifyCrypt Password Disk Digit Meaning Checks the MSS filesystem and corrects any problems Rf command Parametersusername Delete IPSecurityDisconnect FingerHostlist ForwardParameterskeyword Initialize Show Hostlist commandLogout Port ParametersDelayParametersserviceName 78 LATParametershostname NetstatPing Resume84 RTC RloginParametersIPaddress Show Set PrivilegedParametersAntenna Show Nodes Show HostlistShow IPsecurity Show NetWareParametersAll Show PortsShow RS485 Show ServerParametersBootparams Show ServicesShow Session Source Show SnmpShow Users Show VersionTelnet 100 SPXParametersSAPname Zero TestFull Contact Information Problem Report ProcedureAvailable Strings UsageMultiple Strings Xxxx Usage ExamplesParametersS 1.5 or1.11 Y Introduction Error BitsLeftmost Number 02000000 1000000008000000 04000000Rightmost Number Unassigned 00000004 Internal error 00000002 00000001 Index Security 2-27,2-57,2-64IPX NetWare Login 2-31,2-37UDP 2-50,B-3 Telnet 2-48,2-68