Chapter 2 | Operation |
2.8Troubleshooting
Most
2.8.1No Readings, or Erratic Readings from Sensors:
Disconnect the deposition source supply. This eliminates the possibility that a noisy source, or poor loop tuning, are causing an unstable PID loop.
Verify that the sensors, oscillator and cabling are connected as shown in Section 1.5. Assure that a good ground connection has been made to the
Replace the quartz crystal. Crystals sometimes fail unexpectedly, or exhibit erratic frequency shifts before total failure. Depending on the material, crystals may fail well before the typical 5MHz value. If you find that crystals consistently fail early, you may want to set Min Frequency in the System Menu to a value higher then 5 MHz.
In the System Menu, assure that Simulate Mode is OFF, and Frequency Min/Max are set properly for your crystals (typically Freq Min=5.0 MHz, Freq Max=6.0 MHz). Some manufacturer's crystals exceed 6MHz when new. Setting Frequency Max to 6.1 Hz will correct that problem, with no bearing on instrument accuracy.
Press Film Menu, Edit, and assure that the proper sensors are enabled. Press Exit to Main, then Next Menu until the Sensor Info SoftKey shows. Press Sensor Info to show sensor frequency and % Life.
While not depositing, observe the % Life display for each active sensor. The value should be stable, between 20% and 100%.
If the % Life reading is zero or unstable: Recheck the wiring from the sensor to the
Swap the sensor to the other
If the % Life is less than 50%: Replace the crystal and assure that % Life is near 100%, very stable. If % Life is not near 100%, check the Frequency Min/Max limits.
If the problem is not corrected: Referring to Section 1.5, disconnect the 6” M/F BNC cable from the external oscillator module. A 5.5 MHz test crystal and BNC barrel adapter is supplied with each oscillator. Attach the test crystal to the oscillator Sensor connector. The display should read about 5.5 MHz, very stable. If not, contact Sigma Instruments technical support.