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86CHAPTER 7: STANDARD FEATURES
The Call Park feature is useful when the recipient is elsewhere in the building or you want to continue a call on another telephone and transferring the call does not give you enough time to retrieve it.
When you park a call, you assign it a Call Park extension, which you (or another user) use to retrieve it. The default Call Park extension numbers are 800 through 899 inclusive. Ask your administrator to verify the Call Park extensions for your location. If the specified Call Park extension is in use or if no extension is specified, VCX selects the next available Call Park extension.
A call remains parked for 5 minutes. This default value can be adjusted by your administrator. If the call is not answered 5 minutes after it is parked, the user who parked the call is called back. If the user is not available, the parked call is forwarded to the user’s call coverage point.
If your telephone is part of a bridged extension, see Call Park and Bridged
Line Calls for additional information.
To park a call:
1While you are on a call, press the Call Park button or press
Feature + 444. The Display Panel shows a default Call Park extension.
2Press the Call Park button (or press Feature + 120) to park the call using the default extension, or use the telephone keypad to enter a Call Park extension from the list of extensions at your location. Notify another user about the parked call.
a Select an Access button for outgoing calls and dial the user’s extension.
b When the call is answered, tell the user the Call Park extension number, for example 818.
c Hang up.
The user dials the Call Park number and the system connects the call automatically.
3To retrieve a parked call yourself:
a Pick up the handset of any telephone on the system.
b Dial the Call Park extension that was assigned to the call. The system connects you to the parked call.