Call Pickup | 89 |
Using One-Touch Pickup:
1Pick up the handset.
2Press the Access button that you have assigned to Directed Pickup.
3Dial the extension number of the ringing telephone.
Group Call Pickup
Call Pickup
Interaction With
Other Features
To answer a call that is ringing on a group member’s telephone:
1Pick up your handset.
2Dial the Group Call Pickup extension. The call is directed to your telephone.
This section describes how call pickup interacts with other VCX phone features. Note the following considerations:
■Call Forwarding — If both the phone forwarding a call and the phone receiving the forwarded call belong to the same call pickup group, then any member of the group may answer the call.
■Camp On — A call pickup group member or a directed call pickup user cannot answer a camp on callback call.
■Conference Calls — A conference call cannot be picked up at another extension. A conference originator can, however, pick up a call and add it to the conference call.
■Display Panel — When you pick up a call, the telephone Display Panel shows a confirmation message, for example,
PickUp Marie x3434.
■Hunt Groups — A call pickup group member can also be a member of a hunt group. Call pickup group members can use either directed call pickup or group call pick up to answer a call that is ringing at another group member's telephone.
■Speed Dials — You or your administrator can assign the following to a speed dial button:
■The feature code for directed call pickup (455) or the feature code for group call pick up (456), and a telephone number.
■Only the feature code for directed call pickup (455) or the feature code for group call pick up (456).
