50CHAPTER 5: BASIC TELEPHONE OPERATION

Answering a Call

To answer an incoming call, lift the handset.

 

Alternatively, you can press the Speaker button. If you have enabled

 

Handsfree Active on Intercom, you can simply speak to answer internal

 

calls.

 

If your phone includes multiple access lines, press the Access button for

 

the line on which the new call is arriving (the light next to the button will

 

be flashing).

 

Unanswered calls are sent to either your call coverage point which, by

 

default, is your voice mailbox or your configured call forwarding

 

destination. See Configuring a Call Coverage Point or Call

 

Forwarding.Answering a Second Call

 

On 3Com Business Telephones, when a new call arrives while you are on

 

a call:

 

1 Press Hold to put the current call on hold.

 

2 Press the Access button for the line whose status light is blinking,

 

indicating a new call.

 

3 To return to the earlier call, hang up the new call, or put it on hold, or

 

transfer it, and then press the Access button for the original call.

 

 

Making Calls

This section describes standard dialing features.

 

The VCX administrator can configure calling restrictions for some, one, or

 

all the phones at a site. These restrictions may limit the outbound calls

 

(external or to another company site) a phone can make. Ask your

 

administrator if any calling restrictions have been implemented on your

 

phone system.

Making Internal Calls To dial an internal call:

1Pick up the handset. On 3Com Business Telephones, you can press the Speaker button. You hear the dial tone.

2Dial the extension. Alternatively, you can use the Display Panel to find and dial the name of the person whom you want to call in the user directory, call logs, or a speed dial list.

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3Com VCX V7000 manual Answering a Call, Making Calls, Forwarding.Answering a Second Call