64CHAPTER 6: FEATURE CODES

Feature Code

Some common telephone features are mapped to buttons (Hold, for

Overview

example). However, the number of buttons varies on each model of VCX

 

phone. Furthermore, the number of VCX features exceeds the number of

 

buttons available on any phone. Feature codes allow the VCX telephone

 

feature set to be available to all VCX phones, regardless of the number of

 

buttons on the phone.

 

Each feature is assigned a unique three-digit feature code. You can

 

invoke a feature by entering the numeric code assigned to a particular

 

feature. For example, you can use a feature code to enable call

 

forwarding and specify a destination number.

 

For all VCX Basic and Business phones, you can enter any feature code by

 

pressing the Feature button. This action generates a Feature: prompt in

 

the telephone Display Panel. The next step is to enter the appropriate

 

feature code. If additional information is required, the Display Panel

 

prompts you.

 

However, you can invoke some feature codes without pressing the

 

Feature button by entering special feature code syntax with the

 

telephone keypad. See Using Feature Codes for information on both

 

feature code entry methods.

 

The location of the Feature button depends on your telephone. See the

 

appropriate chapter in this guide for the location of buttons and controls

 

for your phone.

 

 

Using Feature

You can invoke a feature by pressing the Feature button and using the

Codes

telephone keypad to enter the feature code along with any additional

 

information (for example, an extension). For example, you can show a list

 

of local or global users in the Display Panel by pressing the Feature

 

button followed by the User Directory feature code (461). In this guide,

 

this method is noted by the following syntax:

 

Feature + 461

 

Some feature codes allow you enter the code number without using the

 

Feature button. For these feature codes, you prepend the code number

 

with an asterisk (*). For example, you can enable Do Not Disturb using

 

either of the following methods:

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