Configuration, Options | 3Com VCX V7000 instruction

16CHAPTER 1: GETTING STARTED

Configuration	Simple VCX telephone operations (for example, making a call,
Options	transferring a call, and putting a call on hold) require no configuration.
	These operations are described in Chapter 5.
	Many VCX features, however, do require configuration (for example, call
	forwarding and speed dialing). In general, you can configure these
	features using one of the following methods:
	■ The Telephone User Interface (TUI) is a phone-based interface that
	allows you to manage your user account and VCX telephone by
	entering commands using the telephone keypad. The command used
	to enable or disable a feature is executed by entering a feature code.
	Configuration options and prompts are displayed on the telephone
	Display Panel. See Chapter 7 for more information on using the TUI.
	Many options configured through the TUI require entering a feature
	code.
	■ Basic telephone operation, such as making calls and putting a call
	on hold, is described in Chapter 5.
	■ Features that must be configured, such as speed dialing and call
	forwarding, are described in Chapter 7.
	■ Feature codes are described in Chapter 6.
	■ The VCX User Interface is a web browser-based application that allows
	you to manage your user account and VCX telephone. Most of the
	options available through this interface are also available through the
	TUI. See Chapter 7 for more information on using the VCX 7000 User
	Interface.

Additional

Information

Sources

You may also want to refer to the following documents in the VCX documentation set for additional information:

■VCX Basic Telephone Quick Reference Guide — Provides a single-sheet reference that describes commonly used Model 2101 and Model 3101 telephone features.

■IP Messaging Module User Guide - 3Com Native Interface or the IP Messaging Module User Guide - Traditional Interface — Provides information about the voicemail system and features available on your phone. The Guide you should reference depends on the Telephone User Interface (TUI) enabled on your phone. Ask your administrator for details.

Image 16

3Com VCX V7000 manual Configuration, Options, Additional Information Sources

Contents

VCX Business Telephone Guide 3Com Corporation 350 Campus Drive Marlborough, MA Contents VCX Attendant Consoles Model 3105 and Complement Attendant Feature Codes Using the VCX User Interface Index Page About this Guide Conventions List conventions that are used throughout this guide Icons Related DocumentationThese 3Com documents contain additional information about Convergence Application Suite Example Part Number 900-0330-01 Rev AC Getting Started VCX Telephone Overview Mailbox Setup Initial Voice Options ConfigurationAdditional Information Sources Model Controls ButtonsTelephone Buttons and Controls Telephone key pad Buttons do not have associated indicator status lights Access ButtonsAsk your administrator for more information. You can view Access Buttons Status Indicator Lights 3Com Default Button Mappings for the Model 2102 Telephone Button Functions Viewing Information Locked state VCX Business Telephone Business Telephone Shows the buttons and controls on the VCX Model Buttons and Controls VCX Business Telephone Model Administrator for more information Handset Access buttons have the following default settings Personal Speed Dial 6 See Speed Dialing Access Button Functions UsingStatus Lights Assigning Model VCX Business Telephone Model Assigning Model 3102 Access Button Functions Using the TUI Button Information Locked state VCX Attendant Consoles Model 3105 and Complement Attendant Access Buttons Feature ButtonsVCX Attendant Console VCX Attendant Console VCX Attendant Consoles Model 3105 and Complement Attendant Button indicates its status. See Table Attendant ComplementSoftware Elements of the Complement Attendant Software Screens Complement Attendant Software Buttons and Keyboard Shortcuts Keyboard VCX Attendant Consoles Model 3105 and Complement Attendant Basic Telephone Operation Logging In to Your Telephone Local Phone Number Making Calls Answering a CallForwarding.Answering a Second Call Using Unique Extensions Using Site Codes Same local network Using Terminating CallsTelephone Display Panel Basic Telephone Operation Volume Use the Volume Control buttons to raise or lower the volumeControlling Ringer, handset, or speaker Basic Telephone Operation Handset can be either on hook or off hook On Hold Putting a CallWhile on a Call Calls Transferring a Call to Another User’s Voice Mail Serial Transfer Feature Code Method Mapped Button Method Muting Calls Mute RingerActivating Do Not Disturb Basic Telephone Operation Feature Codes Feature Code Using FeatureFeature + Codes Feature Codes Feature + 446 orLists the features that you can control with feature codes You enter the transfer destination in the format VCX Feature Codes Alphabetical by Feature or Task See Setting up a Conference Call See Silent Monitor and Barge Transfer See Controlling the Volume Standard Features This message appears for missed calls Controlling Caller ID Setting up a Press Feature +Conference Call Dial the number. Your ID is not delivered to the caller Camping on a Busy Extension Another Phone Forwarding Calls to Voice Mail Transferring a Call To Another User’sVoice Mail Located locally or at a remote site Call Waiting Speed Dialing Standard Features Press 3 to access the Speed Dial menu To store the number, press the OK button or press # Feature + 601 + 601*2 Call Forwarding You can use the TUI on your phone to specify Standard Features Call Park LineUniversal System by dialing the Call Park extension Standard Features Paging Call Pickup Call is directed to your telephone Using One-Touch Pickup Standard Features 425*extension Standard Features Remote Call Forward Hunt Groups Associated into hunt groupsCenter Incoming calls that arrive at your company can go either to Hunt Groups Standard Features Hunt Group Behavior 971*hunt group number Hunt Group Interaction With Other Features Status Using the VCX User Interface Username field, type your web login name Welcome My Extensions Calling Features Log Out Welcome Calling Features Group Features Enabling CallForwarding Up through the VCX User Interface Using the VCX User Interface 107 Extensions Enabling BridgedThrough the VCX User Interface Enabling Bridged Extensions Using the VCX User Interface Do Not Disturb and Bridged Line Calls Using the VCX User Interface Hands Free and Bridged Line Calls Call Forward, Forward to Voice Mail, and Bridged Line Calls Call Transfer, Call Conferencing, and Bridged Line Calls Call Park and Bridged Line Calls Call Pickup and Bridged Line Calls Attendant Console and Bridged Line CallsHunt Groups and Bridged Line Calls Message Waiting Indication and Bridged Line Calls Logging Out Telephone Installation Maintenance This chapter covers these topics Connecting Connectors Underside of the VCX 3102 Business Telephone Installing Attaching Adjusting Articulating Support BracketTelephone Label Plate Cables to the phone After you connectPress the cables into Attaching Adjusting the FixedLow-Profile Low-Profile and High-Profile Desktop Positions Wall-Mount Position Opening Attendant Console Label CoverMoving Your Swapping Cleaning Your TroubleshootingProblems Always unplug your telephone from the power source and from Troubleshooting Problems Appendix a Telephone Installation and Maintenance Index Numbers Hands-free 131 Viewing