68CHAPTER 6: FEATURE CODES
Table 11 VCX Feature Codes Alphabetical by Feature or Task (continued)
Feature  | Feature Code Entry  | Description  | 
  | 
  | 
  | 
Remote Call Forward  | Feature + 468, then <extension to  | See Remote Call Forward. | 
  | forward> + #, then <destination> + #  | 
  | 
  | Or  | 
  | 
  | *468*<extension to forward>  | 
  | 
  | *<destination>  | 
  | 
  | 
  | 
  | 
Retrieve Voice Mail  | Feature + 600 | The first entry simulates pressing the  | 
  | Or  | MSG button.  | 
  | The second entry allows you to leave a  | |
  | *600  | |
  | message in another mailbox or access  | |
  | 
  | |
  | 
  | your own mailbox. Follow the prompts.  | 
  | 
  | 
  | 
Scroll Down Button  | Feature + 109 | Simulates pressing the scroll Down  | 
  | 
  | button to navigate through items in the  | 
  | 
  | Display Panel.  | 
  | 
  | 
  | 
Scroll Up Button  | Feature + 108 | Simulates pressing the scroll Up button  | 
  | 
  | to navigate through items in the Display  | 
  | 
  | Panel.  | 
  | 
  | 
  | 
Serial Transfer  | Feature + 471 | Transferred call returns to attendant at  | 
  | 
  | the end of the call. See Serial Transfer.  | 
  | 
  | 
  | 
Silent Monitor  | Feature + 425 | See Silent Monitor and Barge In. | 
  | 
  | 
  | 
Silent Monitor Block  | Feature + 429 | Allows an agent to make a private call by  | 
  | 
  | blocking an attempt to monitor the  | 
  | 
  | agent phone. See Silent Monitor and  | 
  | 
  | Barge In.  | 
  | 
  | 
  | 
Soft Button 1  | Feature + 105 | Simulates pressing the Slct (Select)  | 
  | 
  | button to select an item in the Display  | 
  | 
  | Panel.  | 
  | 
  | 
  | 
Soft Button 2  | Feature + 106 | Simulates pressing the Back button.  | 
  | 
  | Action depends on contents of the  | 
  | 
  | Display Panel. Either moves the cursor  | 
  | 
  | left one position or sorts listed items.  | 
  | 
  | 
  | 
Soft Button 3  | Feature + 107 | Simulates pressing the Exit button to  | 
  | 
  | exit the current function in the Display  | 
  | 
  | Panel.  | 
  | 
  | 
  | 
Speaker — On/Off  | Feature + 104 | Speak and listen without picking up the  | 
  | 
  | handset. Not available on Model 2101 or  | 
  | 
  | Model 3101 Telephones.  | 
  | 
  | 
  | 
Speed Dial — Display  | Feature + 464 | Lists the configured speed dial numbers  | 
  | 
  | in the Display Panel.  |