Remote Call Forward

93

To block call monitoring on an agent extension to make a private call:

1 Pick up the handset.

2 Press Feature + 429.

The Display Panel shows the following prompt:

Enter the phone number:

Press # to complete!

3 Enter the extension of the private call and press #.

 

Alternatively you can combine steps 2 and 3 by using the following single

 

command after picking up the handset:

 

*429*<extension>

 

For <extension>, you can either enter the private phone extension or

 

press a speed dial button mapped to that extension.

 

 

Remote Call

The Remote Call Forward feature allows you to configure the forwarding

Forward

options of a phone from another phone in the network. This is useful if,

 

for example, a person A is on vacation and all of person A’s calls must be

 

forwarded to person B. This feature enables person B to configure Call

 

Forward Universal on the source phone (person A). Note that person A

 

can be at one site and person B can be at a different site.

 

The VCX administrator must authorize use of the Remote Call Forward

 

feature. For example, if the administrator authorizes you to change

 

person A’s forwarding options, you can enter a feature code (468) and

 

redirect person A’s calls to any other extension, including your own.

 

When successfully configured, the remote (destination) phone’s LED (if

 

available) will flash for all forwarded calls, and the LCD will also display a

 

call forward message.

 

To remotely enable a phone to forward calls to another extension:

 

1 Pick up the handset.

 

2 Press Feature + 468.

 

The Display Panel prompts you to enter the remote phone number.

 

3 Enter the extension of the phone whose calls you want to forward and

 

press #.

Page 93
Image 93
3Com VCX V7000 manual Remote Call, Forward