INDEX
Numbers
2102 Business Telephone
figure and features 18
line status lights 23
mapping button functions (VCX UI) 23
programmable access buttons 21
3102 Business Telephone
figure and features 28
line status lights 33
mapping button functions (VCX UI) 33
programmable access buttons 31
3105 Attendant Console 37
creating labels 40
figure and features 39
overview 38
A
access buttons
2102 Business Telephone 21
3102 Business Telephone 31
accessing the VCX User Interface 102
all calls (call forwarding)
set through VCX User interface 106
All Ports Busy message 126
answering a call 50
B
Barge In 90
bracket
1102, 2102, 2102-IR, security wall-mount 124
3102, telephone support 120
bridging extensions
enabling 108
busy line (call forwarding)
set through VCX User interface 106
set with a feature code 84
C
call coverage
forwarding calls to 107
call fallback (call forwarding) 106
call forward
problems with 127
call forwarding
all calls 84, 106
busy line 84, 106
ring no answer 84, 106
setting up 105
call history
through the VCX User Interface 103
viewing 72
call park 85
call pickup 88
feature interaction 89
call waiting 79
Caller ID
sending or blocking 73
caller ID
controlling 108
calling Hunt Group 96
calls
answering 50
answering a second call 50, 58
answering for a group 88
answering for another user 88
camp on 75
dialing a second call 58
dropping 53
forwarding to call coverage 107
forwarding to voicemail 77
forwarding using feature codes 83
forwarding using the VCX User interface 105
holding 58
making 50
missed 54
muting 61
parking 85
redialing 51
tracing a malicious call 62
transferring 59
camp on 75
circular Hunt Group 96
Class of Service
overriding 52
cleaning telephones 126