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3Com VCX V7000 manual Basic Telephone Operation

Models: VCX V7000

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62CHAPTER 5: BASIC TELEPHONE OPERATION

coverage point is your voice mailbox. The call coverage point is set through the VCX User Interface (see Chapter 8).

When your telephone is in Do Not Disturb mode:

■An incoming call does not cause your phone to ring. If you are logged in to multiple phones using the same phone number and one of the phones enables Do Not Disturb, the feature applies to all phones—an incoming call will not ring on any of the phones.

■You can use the phone to dial outgoing calls.

■If you enable Do Not Disturb while one or more calls are ringing, the pending calls are sent to your call coverage point and Do Not Disturb is enabled for all subsequent calls.

■If you are a Hunt Group member and you enable Do Not Disturb, personal (non-Hunt Group) calls go to your call coverage point. However, Hunt Group calls always ring on a member’s phone, regardless of the Do Not Disturb setting.

If your telephone is part of a bridged extension, see Do Not Disturb and

Bridged Line Calls for additional information.

To activate Do Not Disturb:

1Press the Do Not Disturb Access button on the phone. The red light is lit next to the Do Not Disturb button (Model 3102 only).

Your telephone is now in Do Not Disturb mode. The display panel shows DND.

2To disable Do Not Disturb mode, repeat step 1. The DND message disappears from the display panel and the red light goes out.

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3Com VCX V7000 manual Basic Telephone Operation

Contents

VCX Business Telephone Guide 3Com Corporation 350 Campus Drive Marlborough, MA Contents VCX Attendant Consoles Model 3105 and Complement Attendant Feature Codes Using the VCX User Interface Index Page About this Guide Conventions List conventions that are used throughout this guide IconsThese 3Com documents contain additional information about RelatedDocumentation Convergence Application SuiteExample Part Number 900-0330-01 Rev ACGetting Started VCX Telephone OverviewMailbox Setup Initial VoiceAdditional Information Sources ConfigurationOptions Model Telephone ButtonsControls Buttons and Controls Telephone key pad Ask your administrator for more information. You can view Access ButtonsButtons do not have associated indicator status lights Access Buttons Status Indicator Lights 3Com Default Button Mappings for the Model 2102 Telephone Button Functions Viewing Information Locked stateVCX Business Telephone Business Telephone Shows the buttons and controls on the VCX ModelButtons and Controls VCX Business Telephone Model Administrator for more information HandsetAccess buttons have the following default settings Personal Speed Dial 6 See Speed DialingStatus Lights Access ButtonFunctions Using Assigning ModelVCX Business Telephone Model Assigning Model 3102 Access Button Functions Using the TUI Button Information Locked state VCX Attendant Consoles Model 3105 and Complement Attendant VCX Attendant Access ButtonsFeature Buttons ConsoleVCX Attendant Console VCX Attendant Consoles Model 3105 and Complement Attendant Button indicates its status. See Table Software ComplementAttendant Elements of the Complement Attendant Software Screens Complement Attendant Software Buttons and Keyboard Shortcuts Keyboard VCX Attendant Consoles Model 3105 and Complement Attendant Basic Telephone Operation Logging In to Your TelephoneLocal Phone Number Forwarding.Answering a Second Call Answering a CallMaking Calls Using Unique Extensions Using Site Codes Same local networkTelephone Display UsingTerminating Calls PanelBasic Telephone Operation Controlling VolumeUse the Volume Control buttons to raise or lower the volume Ringer, handset, or speakerBasic Telephone Operation Handset can be either on hook or off hook While on a Call Calls Putting a CallOn Hold Transferring a Call to Another User’s Voice Mail Serial Transfer Feature Code Method Mapped Button MethodActivating Do Not Muting CallsMute Ringer DisturbBasic Telephone Operation Feature Codes Feature + Feature CodeUsing Feature CodesLists the features that you can control with feature codes Feature CodesFeature + 446 or You enter the transfer destination in the formatVCX Feature Codes Alphabetical by Feature or Task See Setting up a Conference Call See Silent Monitor and Barge Transfer See Controlling the Volume Standard Features This message appears for missed calls Controlling Caller ID Conference Call Setting up aPress Feature + Dial the number. Your ID is not delivered to the callerCamping on a Busy Extension Another Phone Forwarding Calls to Voice Mail Voice Mail Transferring a CallTo Another User’s Located locally or at a remote siteCall Waiting Speed DialingStandard Features Press 3 to access the Speed Dial menu To store the number, press the OK button or press #Feature + 601 + 601*2Call Forwarding You can use the TUI on your phone to specifyStandard Features Universal Call ParkLine System by dialing the Call Park extensionStandard Features Paging Call Pickup Call is directed to your telephoneUsing One-Touch Pickup Standard Features 425*extension Standard Features Remote Call ForwardCenter Hunt GroupsAssociated into hunt groups Incoming calls that arrive at your company can go either toHunt Groups Standard Features Hunt Group Behavior 971*hunt group number Hunt Group Interaction With Other Features Status Using the VCX User Interface Username field, type your web login name Welcome My Extensions Calling Features Log OutWelcome Calling Features Forwarding Group FeaturesEnabling Call Up through the VCX User InterfaceUsing the VCX User Interface 107 Through the VCX User Interface Enabling BridgedExtensions Enabling Bridged Extensions Using the VCX User Interface Do Not Disturb and Bridged Line Calls Using the VCX User Interface Hands Free and Bridged Line Calls Call Forward, Forward to Voice Mail, and Bridged Line CallsCall Transfer, Call Conferencing, and Bridged Line Calls Call Park and Bridged Line CallsHunt Groups and Bridged Line Calls Call Pickup and Bridged Line CallsAttendant Console and Bridged Line Calls Message Waiting Indication and Bridged Line CallsLogging Out Telephone Installation Maintenance This chapter covers these topicsConnecting ConnectorsUnderside of the VCX 3102 Business Telephone Telephone Label InstallingAttaching Adjusting Articulating Support Bracket PlatePress the cables into After you connectCables to the phone Low-Profile Adjusting the FixedAttaching Low-Profile and High-Profile Desktop Positions Wall-Mount Position Moving Your OpeningAttendant Console Label Cover SwappingProblems Cleaning YourTroubleshooting Always unplug your telephone from the power source and fromTroubleshooting Problems Appendix a Telephone Installation and Maintenance Index NumbersHands-free 131 Viewing