AT-S62 Command Line User’s Guide

Contacting Allied Telesyn

This section provides Allied Telesyn contact information for technical support as well as sales or corporate information.

Online Support You can request technical support online by accessing the Allied Telesyn Knowledge Base from the following web site: www.alliedtelesyn.com/kb. You can use the Knowledge Base to submit questions to our technical support staff and review answers to previously asked questions.

Email and

Telephone

Support

Returning Products

For Sales or Corporate Information

Management

Software

Updates

For Technical Support via email or telephone, refer to the Support & Services section of the Allied Telesyn web site: www.alliedtelesyn.com.

Products for return or repair must first be assigned a Return Materials Authorization (RMA) number. A product sent to Allied Telesyn without a RMA number will be returned to the sender at the sender’s expense.

To obtain a RMA number, contact Allied Telesyn’s Technical Support at our web site: www.alliedtelesyn.com.

You can contact Allied Telesyn for sales or corporate information at our web site: www.alliedtelesyn.com. To find the contact information for your country, select Contact Us -> Worldwide Contacts.

You can download new releases of management software for our managed products from either of the following Internet sites:

Allied Telesyn web site: www.alliedtelesyn.com

Allied Telesyn FTP server: ftp://ftp.alliedtelesyn.com

To download new software from the Allied Telesyn FTP server using your workstation’s command prompt, you need FTP client software and you must log in to the server. Enter “anonymous” as the user name and your email address for the password.

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Allied Telesis management software layer 2+ fast ethernet switches manual Contacting Allied Telesyn