Call processing
Avaya's TTYoIP support works by identifying TTY Baudot tones at the
Avaya's support for modem, fax, and TTY over IP can be summarized as follows:
●TTY over IP continues to be supported
●Modem
●Modem Relay at 9.6K is supported between Avaya gateways
●Avaya supports sending multiple instances of the same packet
Redundant transmission mitigates the effects of packet loss, but requires additional bandwidth. Avaya's modem, fax, and TTY over IP support is subject to the following limitations:
●QOS is required, even on LAN.
●Avoid MoIP where possible (especially over a WAN environment)
●Use
●Use different classes of service and restrictions
●Use centralized modem pooling for larger communities
●Only one
●Send duplicate streams, where practical
Table 3 summarizes Avaya's fax, modem, and TTY options.
Table 16: Fax, Modem, and TTYoIP options
Fax | relay | Default, |
|
| releases |
|
|
|
|
| Proprietary mode; uses more bandwidth, fewer DSP |
|
| resources |
| off | system ignores fax tones, call remains in administered codec |
|
|
|
Modem | off | Default, system ignores modem tones, call remains in |
|
| administered codec |
| relay | |
|
|
|
| similar to Fax | |
|
|
|
|
| 1 of 2 |
|
|
|