Call processing

Avaya's TTYoIP support works by identifying TTY Baudot tones at the near-end Media Processor, removing them from the voice path, and transporting them across the network in RFC 2833 messages. The far-end Media Processor receives the RFC 2833 messages and regenerates them for the far-end station. This feature is enabled by default on IP trunks and inter-gateway calls, and is capable of toggling between text and voice modes.

Avaya's support for modem, fax, and TTY over IP can be summarized as follows:

TTY over IP continues to be supported

Modem Pass-through is supported between Avaya gateways

Modem Relay at 9.6K is supported between Avaya gateways

Avaya supports sending multiple instances of the same packet

Redundant transmission mitigates the effects of packet loss, but requires additional bandwidth. Avaya's modem, fax, and TTY over IP support is subject to the following limitations:

QOS is required, even on LAN.

Avoid MoIP where possible (especially over a WAN environment)

Use circuit-based resources on the same gateway

Use different classes of service and restrictions

Use centralized modem pooling for larger communities

Only one TDM-to-IP-to-TDM conversion is allowed

Send duplicate streams, where practical

Table 3 summarizes Avaya's fax, modem, and TTY options.

Table 16: Fax, Modem, and TTYoIP options

Fax

relay

Default, Avaya-proprietary mode, interoperates with previous

 

 

releases

 

 

 

 

Pass-thru

Proprietary mode; uses more bandwidth, fewer DSP

 

 

resources

 

off

system ignores fax tones, call remains in administered codec

 

 

 

Modem

off

Default, system ignores modem tones, call remains in

 

 

administered codec

 

relay

Avaya-proprietary mode, most reliable modem-over-IP mode

 

 

 

 

pass-thru

similar to Fax pass-thru

 

 

 

 

 

1 of 2

 

 

 

132 Avaya Application Solutions IP Telephony Deployment Guide

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Avaya 555-245-600 manual Fax, Modem, and TTYoIP options Relay, Pass-thru, Modem Off