Avaya 555-245-600 manual Problems with data networks, Avaya network readiness assessment services

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Network assessment offer

Avaya Communication Solutions and Integration (CSI) supports a portfolio of consulting and engineering offers to help plan and design:

IP Telephony

Data Networking Services

Network Security Services. How to contact the CSI

On the Web — CSI

E-Mail: bcsius@avaya.com

Phone: +1 866-282-9266

See the IP Network Readiness Assessment Policy web page for information about the network assessment service.

Problems with data networks

Many customer IP infrastructures appear to be stable and perform at an acceptable levels but have performance and stability issues that create problems for Avaya IP Telephony. While the customer network appears to be ready for full-duplex IP Telephony, Avaya cannot assure performance and quality without a Network Assessment.

Avaya network readiness assessment services

The Network Readiness Assessment Services for Avaya IP Telephony consist of 2 phases:

Basic network readiness assessment service is a high-level LAN/WAN infrastructure evaluation that determines the suitability of an existing network for IP Telephony.

The Basic Report includes detailed technical information about any problems that are discovered in the customer infrastructure. It also includes performance predictions based on network and system administration standards.

If the survey discovers significant network issues, these must be remedied before deploying any Avaya IP Solution. Customers can resolve the problems independently and follow up with another Basic Report (at an additional charge) or to move ahead with the Detailed network readiness assessment service.

Issue 6 January 2008 349

Page 349
Image 349
Avaya 555-245-600 manual Problems with data networks, Avaya network readiness assessment services