Avaya 555-245-600 manual Mobility, Communication applications, IP Telephones or IP Softphones

Call processing

Mobility

IP Telephones or IP Softphones

IP Telephones allow access to the features of Communication Manager without having to be tied to one location. One of the major benefits of IP Telephones is that you can move the telephones around on an IP network just by unplugging them and plugging them in somewhere else. One of the main benefits of IP Softphones is that you can load them on a laptop computer, and connect them to the Communication Manager switch from almost anywhere. Users can place calls, and handle multiple calls on their PCs.

Extension to Cellular

Extension to Cellular is an integrated mobility solution that offers users the freedom to work anywhere, anytime, using any type of cellular or wireless telephone. With Extension to Cellular, calls to an office number are extended to a cellular telephone, allowing users to receive work-related calls wherever they are and whenever they need. Additionally, the cellular telephone can be administered so that when a user calls into the office, the user’s name and office telephone number appear in the caller ID display of the telephone being called. When the Extension to Cellular cell phone is administered to send office caller ID, the user also has the option of picking up an ongoing Extension to Cellular cell phone call on the office telephone when the user enters the office.

Extension to Cellular works over PRI as well as an IP trunk interface. The cell phone user receives the same features and capabilities for incoming calls as a caller ID-enabled analog telephone that is connected directly to the Avaya Communications Server. Extension to Cellular provides this capability regardless of the cell phone’s cellular service provider or the cellular standard in use.

Communication applications

Avaya Communication Manager supports a large number and variety of communication capabilities and applications, including:

●Call Center

●Messaging

●Unified Communication Center

152 Avaya Application Solutions IP Telephony Deployment Guide