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Command Meaning
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Contents
Avaya Application Solutions
For full legal page information, please see the documents
About This Book
Contents
Greenfield deployment 109
LAN switching products 163
Deploying IP Telephony 175
Voice quality network requirements 245
Getting the IP network ready for telephony 281
Quality of Service guidelines 315
Index 373
Audience
Using this book
Overview
Downloading this book and updates from the Web
Technical assistance
Related resources
Within the US
International
Sending us comments
Trademarks
Avaya Application Solutions product guide
Avaya Application Solutions IP Telephony Deployment Guide
Avaya Application Solutions
Communication Manager traffic flow
Avaya servers
Avaya Communication Manager
Linux-based servers
Avaya Definity Servers
Avaya Integrated Management
Avaya Media Gateways
Avaya Communication Manager applications
Avaya communication devices
Avaya SIP application enablement
Avaya SIP solutions
Avaya Distributed Office
Distributed Office Configurations
Networked remote sites
Main business location
Selecting a construct
Distributed Office benefits
Distributed Office implementation
I40 constructs Analog
I40 constructs
T1/E1
Trunk Interface Construct Ports
= BRI
I120 constructs
I120 constructs Analog 10/100 T1/E1
Distributed Office application module and media modules
Avaya AM110 Application Module
LAN module
Streamlined Deployment
Telephony media modules
Provisioning status
Fully configured systems
From-scratch configuration
Partially configured systems
Avaya Application Solutions platforms
Avaya Application Solutions platforms
Overview
Terminology
Avaya G700 Media Gateway with the S8300 Server
Small to mid-size enterprise
Stand alone Office Pstn with IP Trunk link To Avaya PBXs
G700 hardware architecture
Avaya G700 Media Gateway front view
G700 Media Gateway Processor
VoIP Engine complex
Voice Announcement over the LAN
Avaya IA770 Intuity Audix Messaging Option for S8300/G700
S8300 primary controller architecture
S8300 as an LSP
G450 Media Gateway
G450 Features
Vrrp
RTP-MIB
Supported media modules in the G450
G450 physical description
Supported media modules Media module Description
Telephony media modules
Voice over IP VoIP
Additional features
Call center capabilities
WAN media modules
LAN services
Rapid Spanning Tree Protocol Rstp
WAN services
Port mirroring
Port redundancy
Media modules necessary for each WAN line
Management access security features
Network security features
G250 and G350 Media Gateways
Alarms and troubleshooting features
Converged Network Analyzer CNA test plug
Link Layer Discovery Protocol Lldp
G250 and G350 Features
Ospf
Modes of Deployment
PPP
RIP
G350 Configurations
Fixed ports on the G350 front panel Port Description
G350 Specifications
Button Description
Buttons on the G350 front panel
RST
ASB
TTR
Additional G350 functions and capacities Function Capacity
Avaya G250 analog Media Gateway Chassis
G250 Configurations
Line
Trunk
Isdn BRI
Console
ETR
G150 Media Gateway
G250 DCP and G250 DS1 Media Gateways
IG550 Integrated Gateway
Personal computers
IG550 features
J4350/J6350 Services Router features
CLI
Slot numbers on the Juniper J4350 Services Router
IG550 and J4350 Services Router physical description
Slot locations on J6350 Services Router
IG550 and J6350 Services Router physical description
TGM550 Gateway Module
TGM550 physical description
Series Router Physical Interface Modules
Supported interface modules Modules Description
Interface module capacities Description Capacity Comments
Summary of services
Configuring media gateway options
Converged Network Analyzer CNA test plug
Backup and restore
IG550 maximum media gateway capacities
Avaya S8400 Server
Definity CSI
TN8400AP circuit pack S8400 Server
Small to mid-size enterprise
Avaya Application Solutions platforms
Mid-market to large enterprise
Avaya S8700-series Server, fiber-PNC configuration
S8500 Server
S8500 capacities
S8700-series Servers
S8720 and S8730 Servers
Avaya S8700-series external features
S8700-series external features
Other components
Internal hardware elements
Avaya S8700/MCC1 fiber-PNC major components
Control network through an Avaya Ethernet switch
S8700-series / MCC1 signaling path
Circuit packs that support IP signaling and media traffic
Mid-market to large enterprise
Avaya Application Solutions platforms
TN2302AP Media Processor operation
Media Gateways
MCC1 Media Gateway
SCC1 Media Gateway
ATM network
Center Stage Switch
Standard reliability configuration
S8700-series fiber-PNC configuration for higher availability
Figure notes
High reliability configuration
S8700-series fiber-PNC in a high reliability configuration
S8700-series fiber-PNC survivability
Avaya S8700-series Server IP-PNC configuration
Critical reliability configuration
Location with another Avaya IP PBX
S8700-series Server IP-PNC a basic phone call
Main components
S8700-series Server IP-PNC major components
S8700-series IP-PNC reliability configurations
S8700 IP-PNC standard configuration
S8700 IP-PNC configuration
Combined IP and fiber Port Network Connectivity
Server Supported Direct
Media Gateway Capacity
Reliabilities Supported
Central Connect Gateways
Capacity limit for media gateways
Configuration rules
Ipsi
Mixed reliability options
Processor Ethernet
ESS support for combined IP-PNC and fiber-PNC configurations
LSP
Avaya IP Office
Components needed for Greenfield deployment
Greenfield deployment
Greenfield IP Telephony deployment
Servers H.323 Gatekeeper
Media Gateways and Port Networks
Avaya Communication Manager
S8300 standalone solution small-to-midsize enterprise
Greenfield configurations
S8700-series / G650 IP-PNC
Medium-to-large enterprise solutions
S8700-series IP-PNC system
S8700-series IP-PNC with remote G700s or G350s
S8700-series IP-PNC with remote G700 or G350s
S8700-series with G150/G250 large number of remote branches
Required circuit packs for S8700-series configuration
Signaling path S8700 / G650 configuration
Media flow path S8700 IP-PNC configuration
Evolution from circuit-switched to IP
Migration from Definity Server R to S8700 fiber-PNC
Phase 1 Processor replacement
S8700-series Servers fiber-PNC configuration
IP-enabled Definity configuration
Phase 2 IP-enable the Port Networks to support IP endpoints
IP-enabling the S8700 fiber-PNC configuration
Phase 3 Server consolidation
S8700 / G700 / G350 system with Local Survivable Processors
Intelligent networking and call routing
Voice and multimedia networking
Media Gateway control
IP Port Network / Media Gateway connectivity
Registration and alternate gatekeeper list
Call Processing
Communication Manager gatekeepers
Discovery and registration process to the gatekeeper
Call signaling
Media processor circuit packs VoIP resources
Media stream handling
Dtmf tone handling
Media stream for audio conferencing
Separation of Bearer and Signaling SBS
Modem/Fax/TTY over IP
Multi-location
Pass-thru
Fax, Modem, and TTYoIP options Relay
Off
Modem Off
Fax, Modem, and TTYoIP options
IP-based trunks
IP tie trunks
Trunk signaling
Avaya SIP Enablement Services SES
Samp
Overview
SES Server
SES Network
Communication Manager as the SIP Feature Server
SES Edge Server
SES Core Router
SIP Endpoints
SIP Endpoints Features
SIP Adjuncts
SIP and DNS
Home-edge single box solution
SIP deployment scenarios
Multi-home multi-Communication Manager system
Typical home/edge configuration
Multi-home multi-Communication Manager configuration
Multi-home single Communication Manager system
Multi-home single Communication Manager configuration
Call processing
Avaya-Toshiba Solution
Avaya-Toshiba Solution
Avaya G860 Media Gateway
G860 Front view
System Controller Board
G860 Components
G860 Trunk Media Processing Module TP-6310
Configuration with Avaya Communication Manager
Example configuration for call center
Communication applications
Mobility
IP Telephones or IP Softphones
Extension to Cellular
Call Center applications
Call Center
Compact Call Center
Messaging
Avaya Call Management System CMS
Unified Communication Center
Conferencing systems
Meet-me conferencing
Meeting Exchange Enterprise Edition
Avaya Meeting Exchange Solutions
TDM
Networks
Meeting Exchange Web Conferencing
Meeting Exchange Express Edition
Video Telephony Solutions
Application Programming Interfaces APIs
Computer Telephony Integration CTI
Best Services Routing BSR polling
Page
C363T Converged Stackable switch
Avaya C360 converged stackable switches
C363T-PWR Converged Stackable switch
Features of the C360 converged stackable switches
Stacking
Layer 2 features
Management
Layer 3 features
Power over Ethernet PoE
Switches from Extreme Networks
Available PoE Switch Options
Avaya Power over Ethernet PoE switches
1152A1 Power Distribution Unit
Midspan Power Units
Power priority mechanism
Designed usage
Barrel connector through brick transformer
Power modes Avaya IP Telephones
Power using adapters
Interoperability with Wireless Access Point products
1152B Midspan Power Distribution Units Avaya Model Number
1152B Power Distribution Units
Summary
Number Ports
VPN Client
Converged infrastructure security gateways
SG200
SG203 and SG208
VPN Client
Page
Deploying IP Telephony
Avaya Application Solutions IP Telephony Deployment Guide
Introduction
Traffic engineering
Topology
Design inputs
Design inputs
Endpoint traffic usage
Endpoint specifications
DCP
Example 1 configuration data Endpoints Atlanta Boston
Example 1 Station usage
Preliminary calculations
Additional design criteria
Communities of interest
Call usage rates
Traffic engineering
Call usage rates
Example 2 Uniform Distribution model
Erlangs
Traffic engineering
Call usage rates
⎛ number of stations in Site i ⎞ ⋅ total outbound CUR
Example 3 Empirical approach for existing systems
Expanded COI matrices
From endpoints in Site To endpoints in Site
Example 4 Expanded COI matrices
Endpoints in a three-site system Atlanta Boston Cleveland
12.7
Number of type t stations in Site
From
Site
Network of Avaya systems and system sites
COIs for multiple-site networks
Overview
Resource sizing
Signaling resources
Examples of media streams between Avaya endpoints
Media processing and TDM resources
Shuffling
IP-TDM-IP connectivity
Hairpinning
Connectivity modes between two IP endpoints
Intra-site TDM and Media Processing resource requirements
COI
Inter-site TDM and Media Processing resource requirements
Example 5 TDM and media processing usage
Re-categorization of CURs from Table Endpoints
Totals
Traffic engineering
Erlangs G700 MGs
320
Processing occupancy
Relationship Between Processing Occupancy and Bhcc Rate
Direct media connect shuffling
SIP traffic engineering
LAN allocation and SIP trunks
Registration
SIP specific features
Subscription and notification
Instant messaging
Communication Manager and SES server processor occupancy
IP bandwidth and Call Admission Control
COI Matrix
Example 6 IP bandwidth considerations
Resource sizing
Bits
Payload size per packet Packet 711 729
Example 7 LAN bandwidth
Example 8 WAN bandwidth
Resource sizing
Final checks and adjustments
Physical resource placement
Avaya Distributed Office
Traffic engineering
Your security policy
Security
What are you protecting it from?
What are you trying to protect?
How likely is a threat against these assets?
Recommendations for your security policy
Proprietary vs. open operating systems
Built-in Linux security features
Avaya Communication Manager and Servers
Avaya capitalizes on Linux’ security advantage
One-time passwords
Shell access
Remote access
Root access
Monitoring and alarming
Secure access
S8700 with Avaya MCC1 or SCC1 Media Gateways
LAN isolation configurations
Data encryption
Security
S8700-series Server with Avaya G650 Media Gateways
Virus and worm protection
Recommendations for network security
Testing
Environment
Telnet
IP Telephony circuit pack security
TN2312BP IP Server Interface Ipsi
Control link
TN2302AP and TN2602AP Media Processors
TN799DP Control LAN C-LAN
Toll fraud
Hacking methods
Avaya’s security design
Additional toll fraud resources
Your toll fraud responsibilities
Toll fraud indemnification
Security Tune-up Service
Security Audit Service
Toll Fraud Intervention Hotline
Avaya Security Handbook
Page
Voice quality network requirements
Network delay
Codec delay
Packet loss
Jitter
Network packet loss
Packet loss concealment PLC
Echo
Signal levels
Tone Levels
Echo and Signal Levels
Codecs
ACELPMP-MLQ
PCM
CS-ACELP
Codec and H.248 Media Gateways
Silence suppression/VAD
CNA Application Performance Rating
Transcoding/tandeming
Issue 6 January 2008
Voice
Available application models
Video conferencing
Enterprise model
Avaya Integrated Management offers
Integrated Management overview documents
VoIP Monitoring Management Offer
Administration Tools Offer
System Management Offer
Enterprise Network Management Offer
Multi Router Traffic Grapher
Third-party network management products
HP OpenView Network Node Manager
Network management models
Centralized hybrid
Distributed component
Centralized management model
Page
Reliability and Recovery
IPTDG43
Reliability
Survivability solutions
Release 3.0 system example
S8700-series Server Separation
Enterprise survivable servers ESS
ESS and Adjunct Survivability
ESS System Capacities
ESS and H.248 Media Gateways
R2MFC
Connection preserving upgrades for duplex servers
Inter Gateway Alternate Routing Igar
Survivability for branch office media gateways
Media Gateway recovery via LSP
S8300/G700/G350 configuration
Modem dial-up backup
Auto fallback process
IP endpoint recovery
IP endpoint recovery
Recovery algorithm
IP Endpoint Time to Service
Operation with NAT/Firewall Environment
Converged Network Analyzer for network optimization
Changes in IP end points
IP endpoint recovery
Page
Getting the IP network ready for telephony
Avaya Application Solutions IP Telephony Deployment Guide
IP Telephony network engineering overview
Distribution
Access
Layers in a hierarchical network Description Core
Voice quality
Packet loss maximum packet/ frame loss between endpoints
Jitter
Best practices
Common issues
General guidelines
LAN issues
Speed and duplex
Ethernet switches
Port or native Vlan
VLANs
Vlan defined
Vlan binding feature C360
Trunk configuration
Configured option
Mod/port vid
WAN
Recommendations for QoS
QoS
Codec selection and compression
Routing protocols and convergence
Serialization delay
Network design
Multipath routing
Frame Relay
Overview of frame relay
Committed information rate burst range
Frame relay issue and alternatives
Additional frame relay information
Mpls
Convergence advantages
VPN
Communication security
Managing IP Telephony VPN issues
Network management and outsourcing models
Firewall technologies
Conclusion
NAT
IP Telephony without NAT
Design for Simplicity
Converged network design
Design and Management
Design for Scalability
Design for Manageability
Server Cluster
Topologies
Layered Server Cluster Topology
Layers
Redundancy
Integrated high density switch topology
Redundant connections
Layer
Sample spanning tree
Vrrp configured for Core Access
References for Converged network design on
Page
CoS
Quality of Service guidelines
IP precedence bits ToS bits
Comparison of Dscp with original TOS
Layer 3 QoS
Layer 2 QoS
Packet size Line 128 256 512 1024 1500 Speed Bytes
Serialization delay matrix
QoS guidelines
Layer 3 QoS
802.1Q tag
Ieee 802.1 p/Q
Recommendations for end-to-end QoS
DiffServ
Differentiated Services DiffServ TOS byte
CRITIC/ECP
Original TOS specification Bit Value Use Description
Round-robin
Queuing methods
CB-WFQ / LLQ / CBQ
Frame Relay traffic shaping
Traffic shaping and policing
MTU
Fragmentation
Application perspective
FRF.12
Recommendations for RTP header compression
Network perspective
RTP header compression test
Equipment configuration for RTP header compression test
Configuration
Examples of QoS implementation
Assumptions for Example
High-quality service across a congested WAN link
Command Meaning
Administration commands for Example
Example 2 C-LANS cannot tag their traffic
CommandMeaning
Example 3 More restrictions on the traffic
X330 WAN Module
Converged infrastructure LAN switches
Trust packet tagging
Change control
Network recovery
Link Aggregation Groups
Layer 2 mechanisms to increase reliability
Spanning tree
Vrrp and Hsrp
Layer 3 availability mechanisms
Routing protocols
Multipath routing
Dial backup
Ospf RIP
Convergence times
Converged Network Analyzer
Converged Network Analyzer
CNA components
Headquarters CNA deployment Measurement plane
Simultaneous monitoring of all paths
Controlling edge routers
Configuration and deployment details
Avaya network readiness assessment services
Problems with data networks
What if my network functions well today?
Basic network readiness assessment service
Survey
Site Configuration Survey
Vital Agent analysis
Detailed network readiness assessment service
Detailed network readiness assessment process
Customer can Data for individual Professional
Element monitoring
Customer responsibilities
Discovery
Report generation
Synthetic IP Telephony measurements
Remote analysis
Customer deliverables
Page
Appendix a CNA configuration and deployment
Basic configuration
Configuring CNA
Configuring Virtual Module Interfaces
Default Gateway
BGP on the Engine Module
Service Provider Access Links
Ustat GRE Tunnels
Measurements
Assigning USTATs to Providers
Decision making
Edge Router GRE Tunnel Interfaces
Configuring the Routers
Interface Tunnel1 Description GRE to provider1
Route Maps
VIP Routing
Routing Configuration
Bgp cluster-id
Route Reflection
CNA commands
Command summary
Route-assert-filter force link provider1
Router Ra commands
Interface Tunnel2 description GRE to provider2
Router Rb commands
Page
Index
CSS
NAT
LFI
LAN
WAN
Top
Page
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Contents