Avaya 555-245-600 manual Customer responsibilities, Discovery, Element monitoring

Models: 555-245-600

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Avaya network readiness assessment services

Customer responsibilities

In order to successfully complete a Detailed network readiness assessment the customer must:

Provide technical resource personnel who are well-versed in the network infrastructure.

Provide complete access to the network.

Provide passwords for networking equipment.

Provide access to personnel for interviews.

Update or provide network topology maps.

Identify a place on the network for test equipment.

Define times to complete network testing.

Discovery

Perform interviews with IT staff to determine application and network performance expectations

Locate and identify all SNMP enabled devices

Identify hosts on each subnet

Identify all routers, switches, and hubs

Manual identification of all non-SNMP enabled devices

Identify operating system of each Host found

Map hosts to communication paths between hosts

Generate Layer 3 topology map to compare with Basic service

Install endpoints for testing

Review WAN-specific circuits, bandwidths, DLCI/PVC configurations, and channeled T1 configurations

Review the customer’s Layer 2 architecture

Element monitoring

Monitor router status through SNMP (port utilization, MIB II errors)

Capture all network device SNMP data real-time into database

CPU utilization capturing per host being used for testing

Monitor LAN switch utilization, MIB II errors

Issue 6 January 2008 355

Page 355
Image 355
Avaya 555-245-600 manual Customer responsibilities, Discovery, Element monitoring