Avaya Communication Manager and Servers

Testing

During the development of the S8300, S8500, and S8700-series Servers, or in production of upgrades to its software, Avaya subjects the system to a variety of common “attack tools” to find any overlooked or accidentally created security holes. The exact set of tools that are used varies to keep up with the technology. Common tools include nmap and nessus. Security problems found by these efforts are corrected before the product or the service pack is released.

Environment

Avaya servers are as secure as reasonably possible, consistent with the operational needs of the product and business in which they are used. Security, however, does not end with the servers. These servers are connected to one or more networks that are, in turn, connected to other equipment in the enterprise.

Recommendations for network security

Avaya recommends that these servers be located behind a firewall. Where this firewall is located with respect to other LAN components must be designed on a case-by-case basis. Avaya Professional Services can assist owners in configuring their networks for both security and optimal IP Telephony operation. Other vendors also specialize in this type of consulting. Owners are advised to seek assistance if internal staff is not trained in these areas. Security holes that arise from negligence, ignorance, or oversight or the pressures of schedule or budget are all equally usable by hackers. Malicious activity is a moving target, and what is safe today might not be safe tomorrow. Avaya is committed to providing appropriate secure solutions for its products, and to continuously monitoring evolving security threats. Avaya S8700 and S8300 servers are appropriately secure against the known threats. Avaya responds quickly should new threats appear. Consult these resources for the latest security information:

Your Avaya account team

The Avaya support Web site: http://www.avaya.com/support

Click Security Advisory in the Technical Database list on the left side of the page.

Issue 6 January 2008 237

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Avaya 555-245-600 manual Testing, Environment, Recommendations for network security