Call processing
●Avaya Call Management System Supervisor
●Avaya Basic Call Management System
●Avaya Business Advocate
●Call Center
-Avaya Call Center Basic
-Avaya Call Center Deluxe
-Avaya Call Center Elite
●Call Recording
●CALLMASTER® series digital telephones
●Computer Telephony (ASAI)
●Avaya Visual Vectors
●Avaya IP Agent
●Avaya Network Reporting
●Avaya Virtual Routing
Compact Call Center
The Compact Call Center application includes:
●Basic Call Management
●Reporting Desktop
●Computer Telephony
Messaging
The following messaging systems are supported by Avaya Communication Manager:
●INTUITY™ Messaging Systems
●Aria® Messaging Systems
●Serenade® Messaging Systems
●Modular Messaging®
