Avaya 555-245-600 manual Security Audit Service, Security Tune-up Service, Avaya Security Handbook

Toll fraud

Security Audit Service

The Avaya Security Audit Service is a fee-based, consultation service that provides a security evaluation of a customer's telecommunications system. The Security Audit is conducted by a Avaya team of experts and includes:

1.Preliminary telephone interview

2.On-site or remote security audit of the equipment

3.Analysis of system vulnerability

4.Written recommendations for increasing security

Security Tune-up Service

The Security Tune-up Service is a fee-based, consultative service designed to provide an expedient, online review of the toll-fraud potential in your system. This service is provided for ACM systems and voice messaging systems. Customer support engineers who specialize in security:

1.Remotely access your system.

2.Analyze the potential risks in the system.

3.Optionally implement agreed-upon changes to secure the system.

Toll Fraud Intervention Hotline

If you suspect you are being victimized by toll fraud or theft of services and need technical support or assistance, call the Avaya Toll Fraud Intervention group toll free at

1-800-643-2353(24 hours a day/7 days a week)

●Consultation charges may apply.

●There is no charge for intervention services performed on equipment that is covered by warranty or service agreement.

Avaya Security Handbook

The Avaya Security Handbook summarizes the principal steps that a system administrator can take to reduce the risk of toll fraud. This handbook complements specific documentation for Avaya products and provides a system administrator with a complete, detailed reference for planning and implementing security measures.

Issue 6 January 2008 243