Bradley Smoker PLC-5 user manual Installation Assistance, New Product Satisfaction Return

Models: PLC-5

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Rockwell Automation Support

Rockwell Automation provides technical information on the web to assist you in using its products. At http://support.rockwellautomation.com, you can find technical manuals, a knowledge base of FAQs, technical and application notes, sample code and links to software service packs, and a MySupport feature that you can customize to make the best use of these tools.

For an additional level of technical phone support for installation, configuration and troubleshooting, we offer TechConnect Support programs. For more information, contact your local distributor or Rockwell Automation representative, or visit http://support.rockwellautomation.com.

Installation Assistance

If you experience a problem with a hardware module within the first 24 hours of installation, please review the information that's contained in this manual. You can also contact a special Customer Support number for initial help in getting your module up and running:

United States

1.440.646.3223

 

Monday – Friday, 8am – 5pm EST

 

 

Outside United

Please contact your local Rockwell Automation representative for any

States

technical support issues.

 

 

New Product Satisfaction Return

Rockwell tests all of its products to ensure that they are fully operational when shipped from the manufacturing facility. However, if your product is not functioning and needs to be returned:

United States

Contact your distributor. You must provide a Customer Support case

 

number (see phone number above to obtain one) to your distributor in

 

order to complete the return process.

 

 

Outside United

Please contact your local Rockwell Automation representative for

States

return procedure.

 

 

Publication 1785-UM012D-EN-P - July 2005

PN 957782-07

Supersedes Publication 1785-6.5.12 - November 1998

Copyright © 2005 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.

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Bradley Smoker PLC-5 user manual Installation Assistance, New Product Satisfaction Return, Rockwell Automation Support