Routine Maintenance, Cleaning Inside the MultiPASS | Canon C3500

Routine Maintenance

Your MultiPASS requires little routine maintenance. Follow these guidelines to keep your MultiPASS in good operating condition:

❍Before you clean the MultiPASS, be sure to print any faxes stored in memory.

❍Do not use tissue paper, paper towels, or similar materials for cleaning; they can stick to the components or generate static charges.

❍Be sure to disconnect the power cord before cleaning the unit.

❍Lightly wipe the unit’s exterior with a clean, soft, lint-free cloth moistened with water or diluted dishwashing detergent solution.

❍Never use thinner, benzene, alcohol or any other organic solvent, as it may damage the surface of the MultiPASS.

Cleaning Inside the MultiPASS

To prevent ink spots and paper dust from accumulating inside the MultiPASS and affecting print quality, clean the unit’s print

area periodically. Follow these guidelines:

❍Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean the interior of the MultiPASS, or you can damage its components.

❍Avoid touching the print head or ribbon cable inside the MultiPASS.

Maintaining the MultiPASS C3500

DO NOT

DO NOT TOUCH

TOUCH THE RIBBON CABLE

THE PRINT HEAD

Chapter 9

Maintaining the MultiPASS C3500 9-3

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Canon C3500 user manual Routine Maintenance, Cleaning Inside the MultiPASS

Contents

MultiPASS C3500 Disclaimer CopyrightTrademarks Location Power RequirementsOrder Information Case of Equipment Malfunction Users in Canada Canon Canada INC Hours a DAY, 7 Days a Week Conventions Using Your DocumentationQuick Start Guide User’s Manual Viii Contents Sending Faxes With the MultiPASS C3500 Using the MultiPASS Desktop Manager Setting the Resolution Setting the Contrast Working With Documents in The Desktop Manager Scanning With the MultiPASS C3500 Maintaining the MultiPASS C3500 Setup and Other Utilities in the Desktop Manager Appendix a Specifications TroubleshootingAppendix B Using the MultiPASS C3500 as a Stand-alone Fax Introduction BJ Cartridges and BJ Tanks Supplies and Accessories Canon Specialty Papers Canon Canada Getting Help From Canon Servicing the MultiPASS C3500 Important Safety Instructions Introduction Front View Main Components of the MultiPASS C3500 Inside the Printer Area Back View Document feed lever Using the Operator PanelLCD display Stop button One-touch Speed Dial/Function buttonsNumber buttons Arrow buttons Special Function Buttons Loading Paper in the Sheet Feeder Preparing Documents for Faxing Copying, or Scanning Loading the Document Feed the document Adding Pages to the Document Setting the Document Feed Lever Identifying Your Documents Feed Copying DocumentsPress If necessary Select Using Switch Boxes If the Power Goes OutMiscellaneous Printing With MultiPASS C3500 Selecting Paper Paper HandlingPlain Paper Glossy Photo Paper Shirt Transfers Greeting Cards High Resolution PaperBubble Jet Paper water resistant Fabric Sheets High Gloss Film Paper GuidelinesTransparencies Assorted Paper Starter Kit Printing a Document Installing a Printer DriverStart your Make sure Using the Printer Driver in Windows 98/95 Printer Setup Within WindowsOpening the Printer Properties Dialog Box in Windows 98/95 General Using the Windows TabsDetails Graphics Paper Specifying Your Printing Options Setting Driver settings To achieve Print Quality Color Model Results Recommended Graphics Settings Using the Setup Analyzer For Quick Color Printing Printing Speed Versus ColorFor High Quality Color Printing Other Ways to Improve Print Speed in Windows For Monochrome Printing Use primary colors when printing presentation graphics Use Monochrome when possibleLimit the number of colors on each Use the Draft print quality Setting the Paper Thickness Lever Cartridge Printer Settings for Various Print Media Automatically Feeding Paper Loading Paper Support up Auto Feed Guidelines Paper Limit Mark No GAP Here Manually Feeding Paper When you are prompted, insert the single sheet Printing On Envelopes Arrange the stack of envelopes on a firm surface Now you can start your print operation Specialty Paper Guidelines Using Canon’s Specialty PapersPaper type Drying time Uncurling Back Print Film Using the Paper Output Guides Canon’s High Resolution Paper HR-101About five Minutes Set up Using the Cleaning Sheet Printing With the MultiPASS C3500 To feed the sheet Fabric Sheet FS-101On the one Dial keypad Insert Printing On a Fabric Sheet Dry and then wash the fabric sheet Printing On Banner Paper Paper can flow over the edge as it exits the unit Tray AdjustPaper along One Length Required Place the paper behind the MultiPASS on a flat surface Insert the first sheet into the sheet feeder until it stops Open Printing With the MultiPASS C3500 Using the MultiPASS Desktop Manager Starting the MultiPASS Desktop Manager Menu Bar Exploring the MultiPASS Desktop Manager WindowDocument Toolbar Folders List Action ToolbarWork Area Status Bar Command Bar System-defined Folders Using the Desktop Manager FoldersBox Folder Scan Folder User-defined FoldersSent Fax Folder Trash Folder Creating a New Folder Document View Viewing Documents in the Desktop Manager List View Viewing Documents Sorting Documents in the List Opening the Address Book Setting Up the Address Book Sorting the Address Book Working With Address Book Entries Adding and Editing an Individual Address Character Description Entering Fax Numbers, Phone Numbers, Mail Addresses Adding and Editing a Group Address Printing the Address Book Using a Group AddressDeleting an Address Book entry Importing Addresses From a Text File Importing an Address Book Exporting the Address Book Using the MultiPASS Desktop Manager Sending Faxes With Regular Dialing Sending a DocumentParty’s fax Number Press START/COPY Load Automatic Dialing Dialing Sending a Document Using Group Dialing Manual RedialingAutomatic To Cancel Automatic Redialing Resending a Fax After an Error Pick up the telephone and dial the other party’s fax number Manual SendingOther party Press Stop Cancel SendingOr # Transmitting the Document Dial the other party’s number Setting the Resolution Adjusting the Quality of Your Faxes FAX Standard Button Setting the Contrast Specifying Send Fax Information Sending PC Faxes Including a fax recipient from the Address Book Specifying a Fax Recipient Removing a fax recipient Defining Send Fax OptionsAdding a new recipient to the Address Book Entering a subject Entering fax sender information Previewing the cover Entering a memo Processing the FaxDeleting the fax after sending Including annotations Sending the fax later Canceling the faxHolding the fax Creating a Fax Memo Sending a PC Fax From a Windows Application Sending Faxes With the MultiPASS C3500 Using the Send Fax Manager Toolbar Fax StatusFaxes Sent Area Queued ActiveScheduled Retry Sending a Scheduled, Held, Failed, or Stopped PC Fax Stopping an Active JobSending a Fax Viewing a Job Using the Fax LogDeleting a Job Displaying the Fax Log Opening the MultiPASS Cover Page Designer Designing a Fax Cover File Toolbar Using the Cover Page Designer Annotation Toolbox Image ToolbarData Fields Variables Layout Area Creating a New Cover New command From File menuWith Background Save Preparing the Cover Page BackgroundImporting a cover page background From the File Menu Setting Preferences Adding text to the cover Adding Labels and Text Editing text added to a cover Adding Graphics Creating a text stamp Removing an image or text stamp Editing a text stampInserting a text stamp Adding Variable Data Fields Creating a Drawing GraphicInserting a field Modifying a Predefined Fax Cover Resizing a field Adjusting Text and Variable Fields Copying Fields Adjusting the Orientation and ViewRemoving an Annotation Straightening a Document Display Adjusting the Display Scrolling through a Zoomed Cover Selecting an area of a cover Editing the Base ImageCropping a cover Flipping a cover Changing Text Attributes Changing Text Color Adding Additional Annotations to Your CoverAligning Fields Adding a Sticky-Note Annotation Adding a sticky-note Highlighting Your DocumentEditing the text in a sticky-note Renaming a Cover Reverting to the Last Saved Version Deleting a Cover Printing a Cover Receiving Documents Receiving Faxes How Fax/Tel Mode Works Receiving Documents Automatically-Fax Only Mode Using the Telephone for Remote Reception of a Fax Receiving Documents Manually-Manual Mode Using an Answering Machine-Ans. Machine Mode Printing Documents Received in Memory Using the MultiPASS With an Answering Machine Receiving Faxes to the MultiPASS Desktop Manager Receiving While Copying, Printing, or Registering Receiving a Fax Into the In Box Printing a Received Fax When Your Computer Is Off Types of Ring Patterns Using the Distinctive Ring Pattern Detection Drpd Feature How Drpd Responds to Calls Incoming Call Your Setting From Fax From Telephone Scanning With MultiPASS C3500 Preview Area Exploring the ScanGear Window Displaying Information About the Scan Driver Scanning With the Desktop ManagerScan Option Tabs Scanning From a Windows Application Setting the Scan Mode Setting the Preview Scan OptionsGrayscale Text Enhanced Creating a Custom Resolution Setting the Scan Resolution Setting Preferences Setting a Custom Paper Size Setting Paper SizeSelecting a Standard Paper Size Clearing the Preview Area Setting Black and White OptionsThreshold Halftone Adjusting the Selection Size Adjusting the Preview Image ViewChanging the View Size Displaying Rulers Moving an Image Mirroring an Image Reversing the Image ToneRotating an Image Scaling the Image Output Size Adjusting Contrast and Brightness Scanning With the MultiPASS C3500 Selecting Documents in the Desktop Manager Managing Your Documents Desktop Manager Selecting a Document in List View Selecting a Document in Document View Printing a Document in the Desktop Manager Moving a Document Creating a Folder Renaming a Document or Folder Copying a DocumentCopying a Document Within the Same User-defined Folder Copying a Document From One Folder to Another Deleting a Document or Folder Deleting a Document Restoring a Deleted DocumentDeleting a Folder Importing a Document Emptying the Trash Folder Attaching a Document to Electronic Mail E-mail Exporting a Document Arranging Documents in Document View Manipulating a Document in Document ViewScrolling Through a Multi-page Document Arranging documents manually Splitting a Document Removing a Page From a Document Merging a Document Setting Up the IndexIndexing and Searching for Documents Adding a creator to the index Adding an owner to the index Adding keywords to the index Assigning Index Criteria to Documents Documents in Desktop Manager Working With Documents in the Desktop Manager Searching for Your Documents Search On Word Match Chapter Modifying a Document MultiPASS Viewer window is similar to this Exploring the MultiPASS Viewer Window Menu Bar Adjusting the Size of a Document Adjusting the Size and View of a DocumentDocument Display Area Changing the Document Orientation Adjusting Your View of a Document Adjusting the Document and Display Size Scrolling through a Zoomed Cover Cropping a document Editing the Base ImageFlipping a Document or Selected Area Adding Annotations to Your Document Setting Font Defaults Editing text added to a document Adding Text to a Document Adding a Sticky-Note Inserting a Stamp Creating a Text Stamp Highlighting Your Document Highlighting a region Revising Your Annotations Moving an Annotation Selecting One or More AnnotationsResizing the Annotation Printing the Document Previewing the Document Before Printing Adjusting the MultiPASS Viewer Default Options Working With Documents in the Desktop Manager Setup and Other Utilities in the 8 Desktop Manager Fax Setup Setting Up Fax Preferences Volume Setting Up Send Fax OptionsDate Format Display Language Restoring the Default Settings Setting Up Advanced Send Fax Options Off Hook Alarm Error Correction ECMOn Error Resend Speed Answer Receive Mode Setting Up Receive Fax OptionsPaper Size Reduction Answer Number of Rings Answer Silent ReceiveReceive Conditions Report Print Ink/Toner Saver Mode Setting Up Advanced Receive Fax Options Default Action If No Answer to Telephone Fax/Telephone Switching OptionsAnswering Machine Mode Options Receive Fax If No Signal Remote Receive Drpd Switch OptionsRemote Identification Number Ring Pattern Assigning an Individual to a Speed Dial Code Setting Up Speed Dial Assignments Defining a Group Speed Dial Code System Setup Include Annotations On Launcher SetupMail Attachments Document Deletion Setup and Other Utilities in the Desktop Manager Editing a Launcher Application Using the Launcher Placing a Phone Call Making a Phone Call From the Desktop Manager Using the MultiPASS Server Using the MultiPASS Server Window Using the Minimized MultiPASS Server Status Messages Closing the MultiPASS Server Error Warning Restarting the MultiPASS Server Removing the MultiPASS Server From StartUp Adding the MultiPASS Server to StartUp Disconnecting the MultiPASS Uninstalling the Desktop Manager Uninstalling the MultiPASS SoftwareRemoving the Printer and Fax Drivers Completing the Uninstall Process Uninstalling the Scan Software ScanGearReinstalling the Desktop Manager Maintaining MultiPASS Guidelines Cleaning Inside the MultiPASS Routine Maintenance Cleaning the Scanner Components Separation guide Clean ComponentsWhite sheet and scanning glass Separation roller When you are finished, close the operator panel Press Function Press either Buttons until Printing the Nozzle CheckAppears in the LCD Press Function Cleaning the BJ Cartridge Print Head BC-21e Color BJ Cartridge BJ Cartridge GuidelinesBC-20 Black BJ Cartridge BC-22e Photo BJ Cartridge BJ Cartridge and BJ Tank Maintenance Replacing the BJ Cartridge Using Ink Grasp both sides and lift it up Dispose Lift the green Slide the BJ cartridge straight into the cartridge holder Close the printer cover, and press Cartridge button Button Open Replacing a BJ Tank in the BC-21e Color BJ Cartridge Chapter Close the printer cover, and press the Cartridge button Open Ink Cartridge Storage Box Storing a BJ CartridgeClose All trays Transporting the MultiPASSPage Maintaining the MultiPASS C3500 Troubleshooting Troubleshooting Jams in the Automatic Document Feeder ADF Paper Jams Remove the document Close the operator panel Gently pull any jammed paper out of the unit Jams in the Sheet Feeder LCD Messages Message Error Code Cause Action #001 Document is Jammed in the ADF Message Error Code Cause Action Shows the percentage Nnnn Problem Cause Solution Printing Problems Problem Cause Solution Problem Cause Solution Print Quality Problems Specifications Color Printing Problems Paper Feeding Problems Right side of the sheet Appendix A, Specifications Faxing Problems Document Problem Cause Solution Print quality is poor Copying Problems Telephone Problems General Problems Technical Notes Using Other Bi-directional DevicesMultiPASS Hardware Cannot Initialize Memory Files Deleted Memory Clear Report Printing Specifications Specifications a Paper Weight Margin Inches Printable Area-Papers BC-21e Color BJ Cartridge BJ Cartridges Transmission/reception memory Facsimile Ink saver Scanner Copier Effective scanning width Scanned image MultiPASS Desktop Manager for Windows Telephone General Specifications Space Requirements Receiving Faxes and Phone Calls Automatically-Fax/Tel Mode LCD Menu System Option Description/Settings Entering Information in the MultiPASS OptionDescription/Settings Entering Your User Information Time usingTwice Enter today’s Press START/COPY twice when the date and time are entered Then press When the faxAgain MultiPASS returns to standby mode